Dealer Letter -

Audi of America, Inc.
Date: July 19, 2013
To: Audi Dealer Principal, Service Manager, and Parts Manager
From: Audi Product Compliance
Subject: Upcoming Update 19J1
4.0L Quality Package (NVLW)
2013 Model Year Audi S6, S7, A8 and S8
Dear Audi Dealer Principal, Service Manager, and Parts Manager:
This communication is to inform you of upcoming Update 19J1.
What vehicles are affected?
There are approximately 5,000 Audi vehicles affected in the U.S. by this Update.
Audi of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
+1 248 754 5000
www.audiusa.com
Of the affected vehicles, the following are in dealer inventory:
New Vehicle Inventory: 293
CPO Inventory: 24
What is the issue?
A quality package has been defined for Audi vehicles with a 4.0L TFSI engine
manufactured within a specific period.
What does the repair procedure involve?
Perform quality update(s) to vehicle as required, as per applicable criteria shown in
ElsaWeb.
When will the Update be available?
This Update will be visible in ElsaWeb and ServiceNet on or about July 23, 2013.
Please refer to the ElsaWeb campaign/action screen for confirmation of whether the
Update applies to each specific vehicle. Additionally, this Update is posted on ElsaWeb
and ServiceNet for additional information and complete repair instructions.
Consistent with general Audi corporate policy governing Updates, Audi is not notifying
consumers. (Updates differ from recalls and service actions; consumers are notified in
writing of recalls and service actions.) Each vehicle should be completed when it is in to
the dealer for maintenance or any other service visit. Dealer stock vehicles cannot,
however, be delivered to consumers until the Update is completed.
To identify any vehicles in your inventory that are affected by this Update, please run
the “New and CPO Inventory Open Campaign/Action Listing” report from the AIM
system.
Please ensure that every affected vehicle gets the update before delivery to
consumers. Your effort is integral in reaching the highest quality expectations of Audi
customers.
Thank you for your cooperation and assistance in this important matter.
19J1/8J USA