AWA-13-06

Warranty Policies and Procedures Bulletin
Number: AWA-13-06
Date: Aug 13, 2013
Audi Warranty
Subject: Warranty Extension- Factory Installed HID Headlight
Parts for Certain 2005 and 2006 Model Year Vehicles
Dealers: United States and Puerto Rico
This document modifies the
Audi Warranty Policies and
Procedures Manual.
Effective: Reception Date Aug 05, 2013
HID Headlight Parts Warranty Extension
The New Vehicle Limited Warranty for HID electronic control units (ECUs) for 2005 and 2006 Model Year Audi
A4(B7), and the HID headlight bulbs for 2005 Model Year Audi A4(B6) is extended to 5 years or 50,000 miles,
whichever occurs first from the vehicle’s original in-service date. The vehicle’s original in-service date is defined as
the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle was first
placed in service as a “demonstrator” or “company” car, on the date such vehicle was first placed in service.
Extended warranty parameters
 The extension will cover the repair or replacement, by an authorized Audi dealer, of the HID headlight ECUs, or the
HID headlight bulbs for the appropriate model and model year vehicles as previously detailed.
 The extension will also cover repair or replacement of a covered HID headlight ECU or bulb (as applicable to the
model and model year vehicle described above) after the 5 years or 50,000 miles (whichever occurs first) period if
the customer provides proof that the problem which necessitates the repair/replacement had previously been
brought to the attention of and documented by an authorized Audi dealer or other repair facility within the 5 years
or 50,000 miles period
 The warranty extension will not cover any damage or malfunction caused by outside influence, such as damage
due to an accident, vehicle misuse or neglect, or storm damage. These conditions may require repairs that are
needed for proper diagnosis of the underlying condition. Any repairs that are (1) necessary for proper diagnosis of
these other conditions or (2) required to bring the vehicle up to factory specifications are not covered.
Reimbursement is applicable only to the repairs described in this Warranty Bulletin.
Warranty key, U22 – HID EXT 5/50,000 US ONLY, is established to identify the applicable vehicles.
Contact Audi Warranty for questions or concerns: 866.677.2834 or [email protected].
Information in this Bulletin is Warranty Policy. All warranty claims must be submitted in accordance with the most
recent edition of the Audi Warranty Policies and Procedures Manual. Claims are subject to review and/or audit by
Audi Warranty.
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©2013 Audi of America All rights reserved.
Information contained in this document is based on the latest information available at the time of printing and is subject to the
copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Policies and Procedures Bulletin
Settlement reimbursement information for customers
The reimbursement part of the settlement is separate and distinct from the extended warranty and is administered
exclusively by the settlement claim administrator, Rust Consulting, Inc. Key points follow:
The settlement also provides for reimbursement of money previously paid by a customer for repair or replacement
of a covered HID headlight ECU or bulb prior to August 5, 2013 and within 5 years or 50,000 miles (whichever
occurs first) from the date of the first original purchase or lease of the vehicle.
Reimbursement may also be available for pre-August 5, 2013 repairs performed after the 5 years or 50,000 miles
(whichever occurs first) period if the customer provides proof that the covered HID headlight ECU or bulb problem
which required the repair was brought to the attention of and documented by an authorized Audi dealer within the 5
years or 50,000 miles period.
Any customer who has a question regarding reimbursement for a prior paid repair or replacement should be referred
to the settlement administrator (1-888-519-6913) or the settlement website www.HIDheadlightsettlement.com.
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© 2013 Audi of America
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.