A481349 2015819-

Technical Service Bulletin
48 Easy Entry function of the power adjustable steering column intermittently does not work
48 13 49 2015819/7 August 28, 2013. Supersedes Technical Service Bulletin Group 48 number 13-43 dated April
19, 2013 for reasons listed below.
Model(s)
Year
A8
2003-2010
A6
2005-2011
Q7
2007-2015
VIN Range
Vehicle-Specific Equipment
All
Electrically adjustable steering column
Condition
REVISION HISTORY
Revision
Date
Purpose
7
-
Revised header data (added model year)
6
4/19/2013
Revised header data (changed and added model years)
Revised title
Revised Technical Background (clarified content)
Revised Service (clarified content)
5
1/10/2011
Revised header data (added model years)
4
10/13/2010
Revised header data (Controlling TSB display in ElsaWeb)
3
11/4/2008
Revised title to include repair group
The customer may report that the Easy Entry function of the power adjustable steering column intermittently does
not work.
© 2013 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
The Easy Entry system is a standard convenience function
of the power adjustable steering column. When the Easy
Entry feature is turned on (Figure 1, B pressed in), the
steering column moves to the parked position after the
ignition has been turned off and the key has been removed.
The parked position provides more room between the driver
and the steering wheel. When the ignition is turned back on,
the steering column returns to the last stored position.
The steering column's position is stored in the memory of
the vehicle electrical system control unit, J519 (address
word 09).
Figure 1. The adjustment knob (A) and Easy Entry
button (B).
The seat memory (optional equipment) also stores the steering column's position in the memory seat / steering
column adjustment control unit, J136 (address word 36), and is independent of the vehicle electrical system
control unit.
During the Easy Entry process, the driver may unknowingly influence the last stored driving position in four
different ways:
• If the driver inadvertently touches or bumps the adjustment knob (Figure 1, A) and moves the steering column
when exiting or entering the vehicle, the new position is then stored as the last driving position in the vehicle
electrical system control unit. The next time the ignition is switched on, the steering column will only change
position slightly or not at all, appearing as if the Easy Entry position was the last known driving position.
• After removing the key from the ignition switch, the customer operates one of the electrical system
components (the radio, for example) when the electrical bus systems have entered sleep mode. When the
electrical bus systems are awoken without the ignition switch turned on, the current position of the steering
column is then stored as the new driving position before the electrical bus systems return to sleep mode.
• The memory may be lost due to the battery not being completely charged (vehicle parked for a long period,
aging battery, etc.).
• If the vehicle is aging and has a weak battery, convenience functions are switched off when more power is
needed to ensure that the engine starts correctly. The Easy Entry function will appear to not function.
Production Solution
Not applicable.
© 2013 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Instruct the customer to re-program the desired position of the steering column or to use the seat memory button
(if available) to return the steering column to the memorized position.
The position selected with the seat memory button is automatically stored in the vehicle electrical system control
unit.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB (2015819) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.