A911464 2038500-

Technical Service Bulletin
91 Rearview backup camera is inoperative (DTC B200500 - data record invalid)
91 14 64 2038500/1 October 3, 2014.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2015
All
PR Code KA2 (Rearview Camera)
Condition
Both of the following conditions are present:
• The rearview camera does not work. No rearview camera
image is shown. Only the parking aid ultrasonic sensor
map is shown in the MMI (Figure 1).
• DTC B200500 (Data Record Invalid) is logged in the rearview camera control unit, J772 (address word 6C).
Figure 1. Parking aid sensor map with no rearview camera option in MMI
Technical Background
DTC B200500 indicates that the parameter data stored in the control unit is incorrect. This DTC is incorrectly set in
the control unit. As a result, it disables the functionality of the rear-view camera.
Production Solution
Improved software put into series production.
© 2014 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Update the software of the rear-view camera control unit, J772 (address word 6C), then calibrate the rear-view
camera system after the software update is completed.
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the J772 control unit using the SVM code as listed in the table below if necessary.
3. After update, verify that the rearview camera is working by backing the car into a parking spot and ensuring that
the guidelines are aligned and that the relative distance of the rear of the car to any obstacles appears okay.
Model
Old Software
Part Number
Old Software
Version
New Software
Part Number
New Software
Version
(or higher)
SVM Code
A3
5Q0907441
*
5Q0907441
130
6CA003
© 2014 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
9143
Damage Code:
0039
Labor Operations:
Back-up camera adjust without lane change assist
9143 1500
70 TU
Diagnostic Time:
GFF
0150 0000
Time stated on
diagnostic
protocol
(Max 80 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2038500/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
VAS 6350
Calibration tool
1
© 2014 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2038500) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2014 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.