A941458 2036670-

Technical Service Bulletin
94 High beam inoperative
94 14 58 2036670/2 December 10, 2014. Supersedes Technical Service Bulletin Group 94 number 14-34 dated
March 7, 2014 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q5
2013 - 2016
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Warranty (Updated Labor Operations)
1
3/7/2014
Initial publication
• The high beam is inoperative on one side of the vehicle. The low beams operate correctly.
• A warning may appear in the instrument cluster.
• The following DTCs may be present in the central electrics control module, J519 (address word 09):
• DTC 003206 (Activation of Right Low Beam Reflector - electrical malfunction in circuit)
• DTC 003205 (Activation of Left Low Beam Reflector - electrical malfunction in circuit)
Technical Background
The connection for the high beam shutter is not connected in the affected headlight.
Production Solution
Not applicable.
© 2014 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Remove the affected headlight and open the service cap.
2. Check the connectors (Figure 1) to see if they are
securely connected.
Figure 1. Connectors to be checked.
3. If any connector is loose, inspect it for damage. If no damage is found, re-secure the connector. If it cannot be
re-secured, replace the headlight.
Note:
When re-securing the connection, do not use a screwdriver or other metal object.
4. Re-connect the headlight and check the repair:
• If the concern is no longer present, re-install the bumper cover, adjust the headlight(s), and complete GFF.
• If the concern is still present, continue with diagnosis.
© 2014 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
9415
Damage Code:
0018
Labor Operations:
Front bumper cover remove+reinstall
6329 1900
90 TU
Headlight assembly remove+reinstall (If repairing only one
headlight)
9415 1950
20 TU
2 Headlight assembly remove+reinstall (If repairing two
headlights)
9415 2050
40 TU
Headlight repair (If repairing only one headlight)
9415 4199
10 TU
2 Headlight repair (If repairing two headlights)
9415 4299
20 TU
2 Headlight assembly adjust
9415 1600
20 TU
GFF
0150 0000
Time stated
on diagnostic
protocol
(Max 60 TU)
Road test prior to service procedure
No allowance 0 TU
Road test after service procedure
No allowance 0 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2036670/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2036670) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2014 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.