PIC6025C
Service Bulletin Details
Public Details for: PIC6025C
This preliminary information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "turn steering wheel start vehicle again". If there is a diagnostic trouble code B305A stored history in
- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2018
| 2018 CADILLAC ATS |
| 2018 CADILLAC CTS |
Models from 2017
| 2017 CADILLAC ATS |
| 2017 CADILLAC CTS |
Models from 2016
| 2016 CADILLAC ATS |
| 2016 CADILLAC CTS |
Models from 2015
| 2015 CADILLAC ATS |
| 2015 CADILLAC CTS |
Models from 2014
| 2014 CADILLAC ATS |
| 2014 CADILLAC CTS |
Models from 2013
| 2013 CADILLAC ATS |
Bulletin No.: PIC6025C Published date: 11/7/2017 Preliminary Information PIC6025C Diagnostic Tip - Intermittent No Crank With A Turn Steering Wheel Start Vehicle Again Message Models Brand: Model: Model Years: VIN: from Engine: to Transmissions: Cadillac CTS 2014 - 2018 ALL ALL ALL ALL Cadillac ATS 2013 - 2018 ALL ALL ALL ALL Supersession Statement This PI was updated to update Model Years. Please discard PIC6025B. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition / Concern A customer may comment on an intermittent no crank with a "Turn Steering Wheel Start Vehicle Again" message. Recommendations / Instructions The concern may be very intermittent and sometimes unable to duplicate. If there is a B305A stored history in the BCM it may have been caused by a bound up steering wheel ie. Customer parked with wheels against curb causing excessive force on steering. If the steering is bound up so the column lock cannot retract when the vehicle start button is pressed the BCM will not allow the vehicle to start. You may have to turn the steering wheel to take pressure off the lockplate to allow the column lock to disengage before the vehicle will start. Please operate steering column lock numerous times to make sure it is operating correctly before returning the vehicle to the customer, explain this normal operation to the customer. Please show them their owner’s manual description for this message in the Starting the Vehicle Messages section which states: TURN STEERING WHEEL START VEHICLE AGAIN This message may display when you try to start the vehicle, but the column remains locked. Try turning the steering wheel while starting the vehicle to unlock the steering column. If the vehicle still does not start, turn the steering wheel the other way, and try starting the vehicle again. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. © 2016 General Motors. All Rights Reserved.