Bulletin 2012-12
Service Bulletin Details
Public Details for: Bulletin 2012-12
Warranty bulletin addressing the problem that analog fuel gauge needle does not have any dampening causing a variable fuel level reading. Replacing the analog fuel gauge with a new improved one (with stepper motor) is required. After fuel g
Models from 2012
2012 CAN-AM SPYDER RT |
Models from 2011
2011 CAN-AM SPYDER RT |
QUALITY ROADSTER WARRANTY Bulletin NOTE: Repair only if described symptoms exist or are noticed. Campaign no.: 2011–0018 2012–0012 October 22th, 2012 Subject: Spyder RT - Analog Fuel Gauge YEAR MODEL No. 2012-12 MODEL NUMBER SERIAL NUMBER All All for listed models Spyder RT Audio & Convenience Spyder RT Techno 2011 Spyder RT-S Spyder RT LTD Spyder RT Audio & Convenience Spyder RT Techno 2012 Spyder RT-S Spyder RT LTD PROBLEM Analog fuel gauge needle does not have any dampening causing a variable fuel level reading. SOLUTION Replace the analog fuel gauge with a new improved one (with stepper motor). After fuel gauge installation, update the cluster software. Printed in Canada. (rbg2012-012 en AP) ©2012 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved. ®™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. 1/ 4 REQUIRED PARTS Order the new fuel gauge with stepper motor through the regular channel. FUEL GAUGE WITH STEPPER MOTOR MODEL YEAR 2011 2012 MODEL DESCRIPTION PART NUMBER QTY S and LTD White backlight/Stainless steel bezel 710 003 506 1 Audio & Convenience and Techno White backlight/Black bezel 710 003 507 1 S and LTD Amber backlight/Stainless steel bezel 710 002 975 1 Audio & Convenience and Techno Amber backlight/Black bezel 710 002 976 1 PROCEDURE Fuel Gauge Replacement Manual Cluster Update 1. Remove the 4 gauge trim retaining screws. 1. Connect B.U.D.S. (R3.4.2. or a newer version) to vehicle. NOTE: It is very important to use this version to have all required updates. 2. In B.U.D.S., click on Read Data. vmr2006-012-100_aen rmr2010-030-009_a 1. Gauge trim retaining screws 2. Steer handlebar completely to the right. 3. Lift the LH lower section of gauge trim. 4. Unplug the analog fuel gauge. 5. Install the new fuel gauge. 6. Reinstall all removed parts. 3. Click on Module then select Cluster/ Update NOTE: If an update is available, the following windows will appear. If the update is not needed (update grayed out), proceed with Cluster Software Validation. TIGHTENING TORQUE Gauge trim screws 2/ 4 2.5 N•m (22 lbf•in) 2012-12 QUALITY rbg2012-012-009 7. Check the BRP Software Number as described in CLUSTER SOFTWARE VERSION VALIDA- TION rbg2012-012-007_a Cluster Software Version Validation Symptom if the Cluster Does not Use the Proper Software Version rbg2012-012-005 If the new fuel gauge with stepper motor is installed with an old version of the cluster software, the following situations may be observed: – Fuel level is displayed in the digital display. – Wrong fuel level appears on the analog gauge. – Even if the fuel tank is full, the digital display may show 3 bars and the analog fuel gauge half. – The "low fuel" signal turns on when the analog fuel tank will show half. – The temperature gauge needle indicates the maximum (overheat) even if the engine is cold. Using B.U.D.S. R3.4.2. or a newer version, check the Cluster Software Version. Cluster Software Validation 1. Turn ignition key to ON position. 2. Click on Read Data. 3. Select Module drop down list, Cluster then Information rbg2012-012-008 4. Choose "YES". NOTE: You are about to start reflashing and it takes about 2 minutes. Make sure you have stable voltage (12V) before starting update. Although screen ''freezes'' for a while, you must remain on the B.U.D.S.. The update still continue. It is important to never disconnect any cable while updating the cluster. 5. Click "OK" after the message: UPDATE HAS BEEN SUCCESSFULLY TRANSFERRED INTO CLUSTER. 6. Turn ignition key to OFF and remove it as per the following message. QUALITY rbg2012-012-006 4. Look at the "BRP Software Number". 2012-12 3/ 4 WARRANTY Submit a campaign claim using the following information. This will credit labor for the software update and parts installation. Please keep parts at dealer's facility for 90 days. 2011 Models rbg2012-012-002_a INFORMATION ITEM VALUE BRP Software Number 710003447 If the BRP Software Number corresponds, turn ignition key OFF then unplug B.U.D.S. from vehicle. Campaign Number 2011-0018 Claim Type Campaign Claim Action Repair Flat Rate Time 0.3 hour Click in the Repair check box. NOTICE To avoid potential vehicle damage, it is very important to turn ignition key off BEFORE exiting B.U.D.S. or unplugging the MPI-2 diagnostic cable from the vehicle. If the BRP Software Number is different, perform a manual Cluster Update. mbg2012-010-004_ben 2012 Models Campaign Number 2012-0012 Claim Type Campaign Claim Action Repair Flat Rate Time 0.3 hour Click in the Repair check box. mbg2012-010-004_ben 4/ 4 2012-12 QUALITY