PC604 2016-17

CAMPAIGN
BULLETIN
QUALITY ACTION
Transmission Control Module Reprogram
Reference: PC604
Date: December 19, 2017
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
NA
11,807
December 19, 2017
NO
2016-17 Titan & Titan XD(A61)
***** Quality Action Summary *****
Nissan is conducting a dealer inventory quality action to reprogram and, if necessary
calibrate, the Transmission Control Module (TCM) on specific MY2016-17 Titan XD (A61)
vehicles identified in SERVICE COMM and National Service History – Open Campaigns. These
vehicles are either currently in dealer inventory or assigned and in transit to the dealer.
The software update will prevent one or more of the following concerns:
 Transmission shift shock when accelerating enough to create a 7 3 downshift
 Engine RPM fluctuation while driving at a steady speed
 Lack of power under light acceleration at low speeds (may be described as
hesitation; feeling like the transmission is in too high of a gear)
***** What Dealers Should Do *****
1. Verify if vehicles currently in dealer inventory are affected by using Service Comm
or National Service History – Open Campaign I.D. PC604.
 New vehicles in dealer inventory can also be identified using DBS (Sales->
Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
 Please continue to check newly arriving inventory for campaign
applicability.
2. Use the attached procedure to reprogram the TCM and, if applicable, the ECM.
 If reprogramming issues arise, use CONSULT III Software version 73.10
 Use the following claims information for vehicles identified in Service Comm
or DBS National Service History – Open Campaigns ID PC604
CM I.D.
PC604
DESCRIPTION
OP CODE
FRT
Update TCM Software
PC6040
0.8 hrs.
TCM Software does not require update
PC6044
0.3 hrs.
3. Dealers are requested to remedy any affected vehicle in dealer new inventory to
ensure customer satisfaction.
Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
PC604 | Original Document
PC604 2017 TITAN AND TITAN XD
TCM AND ECM REPROGRAMMING
VK56VD (Gasoline V8)
SERVICE PROCEDURE
IMPORTANT: This reprogramming procedure has some steps in a different order
than usual. Make sure to follow all the steps in the specific order listed to
properly complete the TCM and ECM reprogramming.
IMPORTANT:

This procedure requires reprogramming of the TCM FIRST and then ECM .

Failure to complete the reprogramming in the specified order may result in the
TCM or ECM being damaged or other programming errors.
NOTE:

Instructions for reprogramming with CONSULT-III plus (C-III plus) are displayed
on the CONSULT PC screen.
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current
date.

All C-III plus software updates (if any) have been installed.

The CONSULT PC is connected to the internet (Wi-Fi, or cable).
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TCM Reprogram
Preparation for Reprogramming
CAUTION:
 Connect the GR8 to the 12V battery and set to ECM power supply mode.
If the vehicle battery voltage goes below 12.0V or above 15.5V during
reprogramming, the TCM may be damaged.
 Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.
 Be sure to connect the AC Adapter. If the CONSULT PC battery voltage
drops during reprogramming, the process will be interrupted and the TCM
may be damaged.
 Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the plus VI. If Bluetooth ® signal waves
are within range of the CONSULT PC during reprogramming, reprogramming
may be interrupted and the TCM may be damaged.
1. Connect the plus VI to the vehicle and open/start C-III plus.
2. Confirm the ignition is ON, with engine OFF.
3. Confirm the plus VI is recognized.

The Serial No. will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
Step 3:
plus VI is
recognized
Step
4
Figure 1
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.
5. Follow the on-screen instructions and navigate C-III plus to the screen shown in
Figure 2 below.
6. When you get to the screen shown in Figure 2, confirm TCM reprogram applies as
follows.
A. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).
xxxxxxxxxxx xxxxxx
6A: Current P/N
XXXXX -XXXXX
xxxxxxxxxxxxxx
xxxxxxxxxxx xxxxxx
xxxxxxxxxxxxxxxxxx
Step
7
Figure 2
B. Compare the P/N you wrote down to the numbers in the CURRENT TCM PART
NUMBER column in Table B below.

If there is a match, continue with the reprogramming procedure.

If there is not a match, TCM reprogramming does not apply. Go to ECM
reprogram on page 8.
Table B
MODEL
2017
Titan and Titan XD
CURRENT TCM PART NUMBER: 31039 26X2A, 26X2B, 26X2C, 26X2D
X046A, X046B
X048A, X048B, X048C, X048D
X049A, X049B
X052A, X052B
X058A, X058B, X058C, X058D
7. Select Save.
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.
8. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST
for further diagnosis.
Figure 3

Before reprogramming will start, you will be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
 If you do not know your User Name and Password, contact your Service
Manager.
Figure 4
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.
9. When the screen in Figure 5 displays, reprogramming is complete.
NOTE: If the screen in Figure 5 does not display (indicating that reprogramming did not
complete), refer to TCM Recovery on the next page.
10. Select Next.
Step
10
Figure 5
NOTE: Additional steps on page 7 are required before C-III plus will provide the final
reprogramming confirmation report.
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.
TCM Recovery
Do not disconnect the plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 6:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select Retry and follow the
on screen instructions.

“Retry” may not go through on
first attempt and can be
selected more than once.
Figure 6
If reprogramming does not complete and the “X” icon displays as shown in
Figure 7:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 7
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.
11. Follow the on-screen instructions to Confirm Shift Lever Position Display.
12. Follow the on-screen instructions to Erase DTCs.
13. When the entire reprogramming process is complete, the screen in Figure 8 will display.
14. Verify the before and after part numbers are different.
15. Print a copy of this screen (Figure 8) and attach it to the repair order for warranty
documentation.
NOTE: If you cannot print the below screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved and
printed at a later time
16. Select Confirm.
Step
14
XXXXX-XXXXX
XXXXX-XXXXX
xxxxxxxxxxxxx
xxxxxxxxxxx xxxxxx
xxxxxxxxxxx
xxxxxx
TRANSMISSION
Step
15
xxxxxxxxxxxxx
Step
16
Figure 8
17. Return C-III plus to the Home screen.
18. Go to ECM Reprogram on the next page.
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.
ECM Reprogram
Preparation for Reprogramming

Take the vehicle for a 10 minute drive in order to
meet the following Idle Air Volume Learn (IAVL)
conditions:
 Engine coolant temperature: 70 -100°C
(158 - 212°F)
 Battery voltage: More than 12.9V (At idle)
 Transmission: Warmed up
Figure A
NOTE:

After ECM reprogramming is complete, you will be required to perform Throttle
Valve Closed Position, IAVL, and Accelerator Closed Position.

The above conditions are required for the IAVL to complete.
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.
CAUTION:
 Connect the GR8 to the 12V battery and set to ECM power supply mode.
If the vehicle battery voltage goes below 12.0V or above 15.5V during
reprogramming, the ECM may be damaged.
 Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.
 Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.
 Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the plus VI. If Bluetooth ® signal waves
are within range of the CONSULT PC during reprogramming, reprogramming
may be interrupted and the ECM may be damaged.
19. Confirm C-III plus is on the Home Screen (see Figure 9).
20. Confirm the ignition is ON, with engine OFF.
21. Confirm the plus VI is recognized.

The Serial No. will display when the plus VI is recognized.
22. Select Re/programming, Configuration.
Step 21:
plus VI is
recognized
Step
22
Figure 9
23. Follow the on-screen instructions and navigate C-III plus to the screen shown in Figure
10 on the next page.
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.
24. When you get to the screen shown in Figure 10, confirm ECM reprogramming applies
as follows.
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).
xxxxxxxxxxx xxxxxx
24A: Current P/N
ENGINE
XXXXX -XXXXX
xxxxxxxxxxxxxx
xxxxxxxxxxx xxxxxx
xxxxxxxxxxxxxxxxxx
Step
25
Figure 10
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table A on the next page.

If there is a match, continue with the ECM reprogramming procedure.

If there is not a match, ECM reprogramming does not apply. Go to step 48.
Table A
Model
EZ01A,
EZ10A,
2017 Titan
and Titan XD
EZ01B,
EZ10B,
EZ10C,
EZ10D,
EZ10E,
Current ECM Part Number: 23710 EZ02A, EZ03A, EZ04A, EZ05A, EZ06A, EZ07A.
EZ11A, EZ13A, EZ14A, EZ16A, EZ17A, EZ19A,
EZ26A, EZ27A, EZ28A, EZ29A
EZ36A, EZ37A, EZ38A, EZ39A
EZ02B, EZ03B, EZ04B, EZ05B, EZ06B, EZ07B,
EZ11B, EZ13B, EZ14B, EZ16B, EZ17B, EZ19B,
EZ26B, EZ27B, EZ28B, EZ29B
EZ36B, EZ37B, EZ38B, EZ39B
EZ11C, EZ13C, EZ14C, EZ16C, EZ17C, EZ19C,
EZ11D, EZ13D, EZ14D, EZ16D, EZ17D, EZ19D,
EZ11E, EZ13E, EZ14E, EZ16E, EZ17E, EZ19E,
EZ08A
EZ24A
EZ08B
EZ24B
EZ24C
EZ24D
EZ24E
25. Select Save.
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.
26. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 11 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST
for further diagnosis.
Figure 11

Before reprogramming will start, you may be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
 If you do not know your User Name and Password, contact your Service
Manager.
Figure 12
11/24
.
27. When the screen in Figure 13 displays, reprogramming is complete.
NOTE: If the screen in Figure 13 does not display (indicating that reprogramming did
not complete), refer to ECM Recovery on the next page.
28. Disconnect the GR8 (battery charger) from the vehicle.
29. Select Next.
Step
29
Figure 13
NOTE: Additional steps on page 14 are required before C-III plus will provide the final
reprogramming confirmation report.
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.
ECM Recovery
Do not disconnect the plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 14:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select Retry and follow the
on screen instructions.

“Retry” may not go through on
first attempt and can be
selected more than once.
Figure 14
If reprogramming does not complete and the “X” icon displays as shown in
Figure 15:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 15
13/24
.
Throttle Valve Closed Position
30. Follow the on-screen instructions to perform Throttle Valve Closed Position
procedure.

Follow the on-screen instructions (1, 2, and 3) to complete the procedure.
Step
30
Figure 16
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.
IMPORTANT: The next step is to perform Idle Air Volume Learn (IAVL). However, at this
time it will NOT complete correctly and will error. IAVL will be completed later
after DTC clear at Step 39.
31. For ECM reprogramming: Perform Idle Air Volume Learn (IAVL) as described in Steps
a through c until error occurs.
a. Turn the ignition ON (ENGINE OFF).
b. Select Next.
Step
31b
Figure 17
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.
c.
Select Start.
Step
31c
Figure 18
d. Wait for Current Status to change to Error.
Step
31d
Figure 19
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.
e. Select Next.
Step
31e
Figure 20
Accelerator Pedal Close Position Learning
32. Follow the on screen instructions to complete Accelerator Pedal Close Position
Learning.
Step
32
.032
164
512
0.
Figure 21
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.
33. Confirm engine start-up.
a. Select Next.
Step
33a
Figure 22
34. Erase all DTCs as follows:
a. Turn the ignition OFF
b. Turn the Ignition ON with engine off.
c. Wait for DTC erase to complete.
Turn ignition ON > OFF > ON
Figure 23
18/24
.
35. When the entire reprogramming process is complete, the screen in Figure 24 will
display.
36. Verify the before and after part numbers are different.
37. Print a copy of this screen (Figure 24) and attach it to the repair order for warranty
documentation.
NOTE: If you cannot print the below screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved and
printed at a later time
38. Select Confirm.
Step
36
XXXXX-XXXXX
XXXXX-XXXXX
xxxxxxxxxxxxx
xxxxxxxxxxx xxxxxx
xxxxxxxxxxx
xxxxxx
TRANSMISSION
Step
37
xxxxxxxxxxxxx
Step
38
Figure 24
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.
Idle Air Volume Learn (IAVL)
39. After selecting Confirm in the previous step, the CONSULT- III plus Home screen
below will be displayed.
40. Select Diagnosis (One System).
Step
40
Figure 25
41. Select ENGINE.
Step
41
Figure 26
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.
42. Select the Work support tab.
Step
42
Figure 27
43. Select IDLE AIR VOL LEARN.
Step
43
Step
44
Figure 28
44. Select Start.
21/24
.
45. Perform Idle Air Volume Learn (IAVL).
a. Start the engine and let it idle.
b. Select Next.
Step
45b
Figure 29
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.
c. Select Start.
Step
45c
Figure 30
NOTE:
o Listed below are the conditions required for IAVL to complete.
o If IAVL does not complete within a few minutes, a condition may be out of
range.
 Engine coolant temperature: 70 -105° C (158 - 221°F)
 Battery voltage: More than 12.9V (At idle)
 Selector lever: P or N
 Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
 Steering wheel: Neutral (Straight-ahead position)
 Vehicle speed: Stopped
 Transmission: Warmed up (ATF TEMP SE less than 0.9V)
23/24
.
d. Wait for IAVL to complete.
Step
45d
Step
46
Figure 31
46. Select End.
47. Make sure both the TCM and ECM have been checked and reprogrammed, if
needed.
48. Close C-III plus.
49. Turn the ignition OFF.
50. Disconnect the plus VI from the vehicle.
CLAIMS INFORMATION
Submit a Campaign (CM) line claim using the following claims coding:
CAMPAIGN (“CM”) ID
PC604
DESCRIPTION
OP CODE
FRT
Reprogram TCM and ECM
PC6040
0.8 hrs.
Does Not Require
Reprogram
PC6044
0.3 hrs.
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.