NTB17-120

Service Bulletin Details

Public Details for: NTB17-120

2017 - 2018 armada; intelligent key battery discharged service information if the intelligent key is stored within 15 feet of the vehicle, the bcm may continue to ?Ping? The intelligent key keeping it awake. Keeping the intelligent key


- 2018 - 2017 -

Models from 2018
2018 NISSAN ARMADA
Models from 2017
2017 NISSAN ARMADA
Classification:
EL17-040
Reference:
Date:
NTB17-120
November 27, 2017
2017 - 2018 ARMADA; INTELLIGENT KEY BATTERY
DISCHARGED
APPLIED VEHICLES:
2017 - 2018 Armada (Y62)
SERVICE INFORMATION
If the Intelligent Key is stored within 15 feet of the vehicle, the BCM may continue to “ping”
the Intelligent Key keeping it awake. Keeping the Intelligent Key awake may result in
discharging its battery in a much shorter period of time than normal (premature battery
discharge).
Example: The Intelligent Key should not be stored in a lock box or other storage
container attached to the outside of the vehicle.
To prevent premature Intelligent Key battery discharge, store the Intelligent Key more than
15 feet from the vehicle.
If unable to store the Intelligent Key more than 15 feet from the vehicle (for example, when
a vehicle is on display in the showroom); the following steps will prevent the BCM from
continuing to “ping” the Intelligent Key:

Disable the welcome light function using the on-board methods outlined in this
bulletin, or

Disable the welcome light function using the CONSULT-III plus methods outlined in
this bulletin.
NOTE: If an Intelligent key is routinely stored within 15 feet of a vehicle while it is in dealer
inventory, the Intelligent Key battery should be replaced before the vehicle is delivered to
the customer. This will ensure the customer receives Intelligent Keys without premature
discharge. Intelligent Key batteries replaced for this reason are not covered under warranty.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
On-board method to disable the welcome light function
1. Push the ignition switch to the ON position.
2. Open the driver side door.
3. Within 20 seconds after the ignition switch is pushed to the ON position, push the driver
side door handle request switch for more than 5 seconds with the driver side door open.
4. A chime sounds when the setting is completed.
5. Turn the ignition to the OFF position.
6. Again, cycle the ignition to the ON, and then the OFF position.
7. Confirm that the welcome lighting function is enabled or disabled by locking doors and
approaching vehicle with the Intelligent Key.
C-III plus method to disable the welcome light function
1. Turn the ignition ON, engine OFF.
2. Connect the plus VI and start C-III plus.
3. Navigate to the C-III plus screen shown in Figure 1.

Diagnose (One System) or Diagnosis (All Systems) and then BCM.
4. Select INTELLIGENT KEY.
INTELLIGENT
KEY
Figure 1
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NTB17-120
5. Select WELCOME LIGHT OP SET.
WELCOME LIGHT OP
SET
Figure 2
6. Select START.
Start
Figure 3
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NTB17-120
7. Select CHANGE SET and verify the Current status changes from ON to OFF.
Current status
will change from
On Off
CHANGE
SET
Figure 4
8. Confirm the Current status is set to OFF.
9. Select END.
OFF
End
Figure 5
10. Confirm that the welcome lighting function is no longer active by locking doors and
approaching vehicle with Intelligent Key.
11. Make sure welcome light function is turned ON prior to customer delivery.
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NTB17-120


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