Update 92D5 7R
Service Bulletin Details
Public Details for: Update 92D5 7R
Informing the dealer of an update in elsa and servicenet on repairs to software for vehicles. All vehicles in inventory can not be sold to consumers until they are updated
Models from 2016
2016 VOLKSWAGEN JETTA |
Models from 2015
2015 VOLKSWAGEN JETTA |
VOLKSWAGEN DEALERSHIP COMMUNICATION Date: February 03, 2016 To: Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator Subject: Upcoming Update 92D5 – Jetta Rain Sensor Activation 2015-2016 MY Volkswagen Jetta IMPORTANT NOTICE TO DEALERS - FOR IMMEDIATE DISTRIBUTION This is to inform you of an upcoming Update that will be visible in Elsa and ServiceNet on or about February 04, 2016. Please refer to the Elsa campaign/action screen for confirmation of whether the Update applies to each specific vehicle, and look to Elsa and ServiceNet for additional information and complete repair instructions. Consistent with general Volkswagen corporate policy governing Updates, Volkswagen is not notifying consumers. (Updates differ from recalls and service actions; consumers are notified in writing of recalls and service actions.) Each vehicle should be completed when it is in to the dealer for maintenance or any other service visit. Dealer stock vehicles cannot, however, be delivered to consumers until the Update is completed. To identify any vehicles in your inventory that are affected by this Update, please run the “New and CPO Inventory Open Campaign/Action Listing” report from the OMD Web system. Dealers must ensure that every affected vehicle gets the update before delivery to consumers. Your effort is integral in reaching the highest quality expectations of Volkswagen customers. If you have any questions or require additional assistance, please contact Warranty. Volkswagen Customer Protection Attachment: Update Data Sheet (1) 92D5/7R UPDATE DATA SHEET SAGA CODE MARKET(S) AFFECTED VEHICLES CODE VISIBILITY DATE TOPIC PROBLEM DESCRIPTION CORRECTIVE ACTION VEHICLE WARRANTY PARAMETER VEHICLE COUNT 92D5 United States and Canada 2015-2016 Jetta On or about February 04, 2016 Jetta Rain Sensor Activation From the factory, the BCM was incorrectly coded. As a result the rain sensing function of the wipers may not operate. Correct BCM coding installed in production. NVLW TOTAL AFFECTED USA: 4,820 Canada: 1,125 DEALER INVENTORY USA: 1,861 Canada: 415 USA: 1 Canada: None CPO INVENTORY APPROXIMATE REPAIR TIME SPECIAL TOOLS NEEDED? PARTS REQUIRED ADDITIONAL INFORMATION Up to 30 TU SEE UPDATE TECHNICAL BULLETIN N/A Please ensure that this UPDATE is performed on every applicable vehicle before delivery to consumers. Your effort is integral in reaching the highest quality expectations of Volkswagen customers. Please reinforce the correct repair description of this action with all dealership personnel – this action is a vehicle UPDATE, not a recall. IMPORTANT! To ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel who have campaign-related responsibilities, including service writers, technicians, parts employees, warranty administrators, etc. See the campaign circular on Elsa for the most current repair information. Refer to the campaign circular for complete repair and claiming instructions. ©2016 Volkswagen Group of America/Volkswagen Canada, Inc.