A441765 2048000-

44 Vibration/pulsation while driving at highway speeds 55-80 mph with Pirelli Cinturato P7 18 inch AllSeason tires
44 17 65 2048000/1 June 5, 2017.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, S4, A5
2017 - 2018
All
Pirelli Cinturato P7 18 inch All-Season tires
Condition
Found during the PDI-process or low mileage and time after new vehicle delivery:
 Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not
lead to any handling concerns or loss of vehicle control.
 Customer feels the vibration while driving at highway speeds from 55 – 80 mph (88 – 128 km/h).
Technical Background
Flat spots during transport.
Production Solution
Not applicable.
Service
1.
Follow all instructions in TSB 2022563, 44 Steering wheel shimmy, vibration, and/or oscillation
before moving to step 2.
Page 1 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2.
For all warranty vibration
repairs for Pirelli Cinturato P7
All-Season 245/40 R 18, a
completed Tire Data Sheet,
including picture of DOT
number (Figure 1 and 2) and
Hunter RFV printouts must be
retained for warranty claim
payment.
Figure 1. Example photo of tire.
Figure 2. Close up of DOT tire numbers.
Page 2 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
3.
Create a TAC ticket using the Technical Assistance Center System in Elsa. Please upload the Tire
Data Sheet (see attachments) and requested photos to the ticket.
Warranty
Follow the warranty table listed in TSB 2022563, 44 Steering wheel shimmy, vibration, and/or oscillation. This
TSB is informational only and not applicable to any Audi Warranty.
Tire Warranty
Audi of America, Inc. does not warranty tires originally installed or sold as replacement for use on Audi
vehicles. Individual tire manufacturers provide all the underlying tire warranties.
Please refer to Audi Tire Center website for tire warranty coverage and claim submission details
Required Parts and Tools
Tool Number
Tool Description
VAS 6230
Tool set
OR
Hunter GSP9700 Road Force
Measurement® System
Shop tool
Centering collet
Shop tool use with VAS 6243
VAS 6243
Model-specific clamping plate (5 finger clamping
device)
Additional Information
More information on this system can be found in the following resources:
 ElsaPro: Wheel and Tire Guide >> Diagnosis and Testing
 SSP: Noise, Vibration, and Harshness 961403
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2022563, 44 Steering wheel shimmy, vibration, and/or oscillation
The following repair procedure(s) will be necessary to complete this procedure:
 Chassis >> Wheel and Tire Guide >> Diagnosis and Testing
Page 3 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All parts and service references provided in this TSB (2048000) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 4 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.