MY 2018 A6-S6 CU

2018
A6/S6
Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Delivery Inspection
Ensure that final vehicle quality inspection is completed
 Repair all defects prior to customer delivery
 Inspect exterior for damage, dings, dents and surface scratches
 Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect® “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® (USA only)
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to delivery
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priority Delivery Topics
 Audio System
 Navigation
 BLUETOOTH® mobile phone pairing
 Seat fitting
 Driver assistance features
 Set-it and forget-it
 Media device ports
 Voice controls
Exterior
Driver Controls (continued)
 Advise the customer to use only oil that meets Audi standards
 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
Interior
Driver Controls
 Power-adjustable, heated exterior side mirrors with powerfolding, & auto-dimming
 Instrument cluster, driver information systems, and steering
wheel controls
 Manual rear-side window sunshades
 Demonstrate how to operate exterior lights
 Demonstrate how to operate interior lights
 Ambient LED interior lighting settings (if equipped)
 Automatic climate control
 Power outlets
 Power rear window sunshades
 Sunroof with sunshade, power tilt and slide features
 Auto-dimming interior rear view mirror with digital compass
 Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console (if equipped)
 Glove box
 Electric rear window defogger w/automatic timed shut off
feature
 Valet button in glovebox
 Power trunk open & close
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Driver Controls (continued)
Infotainment
 Spare tire
 Review the MMI® controls and basic functionality
 Tool kit with jack
 Audi sound system
 Audi music interface
Steering
 Bang & Olufsen® sound system (if equipped)
 Demonstrate the multifunction steering wheel
 BOSE® sound system
 Tilt and telescopic adjustable steering column
 MMI® Navigation plus (if equipped)
 Steering wheel mounted shift paddles (if equipped)
 MMI® touch with handwriting-recognition technology (if
equipped)
 Heated steering wheel (if equipped)
 CD/DVD/SD slots
Seating
 SD card slots (dual slots)
 Demonstrate how to adjust the seats
 SiriusXM® Satellite Radio with 90-day trial subscription
 Heated front seats (three-step) (if equipped)
 HD Radio™ Technology
 Heated rear seats (three-step) (if equipped)
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Split folding rear seats w/passthrough
 Ventilated front seats (three-step) (if equipped)
 “Passenger Side Airbag Off” light
 LATCH childseat-mounting points
 Voice control
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Spare tire access and cargo floor
 Audi smartphone interface: Apple® CarPlay and Google™
Android Auto integration
 Massage seat functions (if equipped)
 Audi connect® with six-month trial subscription
 Lower Anchors & Tethers for Children (LATCH) provisions in rear
seats
 Inrix Online® Traffic
Owner’s Documents
 Explain the Nav-Data-Update process via the customer’s MyAudi account
 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the “Text to Phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
 Explain Wi-Fi® hotspot capabilities
 Show how to manually set the clock, daylight savings time and
time zone
Orientation Drive
Vehicle Systems
 Idle start/stop efficiency system
 Electromechanical parking brake
 Tire pressure monitoring system (TPMS)
 Cylinder on demand™ engine efficiency technology
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
Suspension
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
Driver Assistance
 Provide Audi Care information
 Adaptive air suspension (if equipped)
 Audi advanced key - keyless start, stop and entry
 Explain the windshield wiper and washer functions
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
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Driver Assistance (continued)
Wrap up
 Parking system plus with top view camera system (360°
view, four cameras, four front and rear acoustic sensors) (if
equipped)
End the orientation drive in the service write-up area
 Parking system plus with rear view camera (front and rear
acoustic sensors)
 Cruise control with coast, resume and accelerate features
 Adaptive cruise control with stop & go (if equipped)
 Adaptive cruise control with stop & go and traffic jam assist (if
equipped)
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Set up first service appointment
 Ask the customer if you can program the service department’s
phone number into their phone
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
 Audi pre sense® basic
 Audi pre sense® plus (if equipped)
 Audi pre sense® rear (if equipped)
 Audi active lane assist (if equipped)
 Audi drive select
 Audi side assist with Audi pre sense® rear: Rear Cross Traffic
Alert & Vehicle Exit Assist (if equipped)
 High-beam assistant (if equipped)
 Head-up display with navigation and assistance systems information (if equipped)
 Night vision assistant with pedestrian and large animal detection
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
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