MY 2018 A8L-S8 C

2018
A8 L/S8 plus
Client
Audi Delivery Guidelines
Stock No.
Delivery Date
VIN
Delivery Inspection
Ensure Final Vehicle Quality Inspection Is Completed
 Repair all defects prior to customer delivery
 Inspect exterior for damage, dings, dents and surface scratches
 Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect® “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® (USA only)
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to delivery
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priority Delivery Topics
 Audio System
 Navigation
 BLUETOOTH® mobile phone pairing
 Seat fitting
 Driver assistance features
 Set-it and forget-it
 Media device ports
 Voice controls
Exterior
Driver Controls (continued)
 Advise the customer to use only oil that meets Audi standards
 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
Interior
Driver Controls
 Power-adjustable, heated exterior side mirrors with powerfolding & auto-dimming
 Instrument cluster, driver information systems, and steering
wheel controls.
 Manual rear-side window sunshades (if equipped)
 Demonstrate how to operate exterior lights
 Demonstrate how to operate interior lights
 Power rear side window sunshades
 Power rear window sunshades
 Ambient LED interior lighting settings (if equipped)
 Panoramic sunroof with tilt, slide and power sunshade features
(if equipped)
 Automatic climate control
 Sunroof with sunshade, power tilt and slide features
 Power outlets
 Auto-dimming interior rear view mirror with digital compass
 Glove box
 Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console (if equipped)
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Driver Controls (continued)
Owner’s Documents (continued)
 Power soft-closing doors
 Provide Audi Care information
 Electric rear window defogger w/automatic timed shut off
feature
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
 Power trunk open/close with hands-free trunk release
 Spare tire
 Tool kit with jack
Steering
 Demonstrate the multifunction steering wheel
 Tilt and telescopic adjustable steering column
 Steering wheel mounted shift paddles (if equipped)
 Heated steering wheel (if equipped)
Seating
 Demonstrate how to adjust the seats
 Heated front seats (three-step) (if equipped)
 Heated rear seats (three-step) (if equipped)
 Rear seat with passthrough
 Ventilated front seats (three-step) (if equipped)
 “Passenger Side Airbag Off” light
Infotainment
 Review the MMI® controls and basic functionality
 Audi music interface
 Bang & Olufsen® sound system (if equipped)
 BOSE® sound system
 MMI® Navigation plus (if equipped)
 MMI® touch with handwriting-recognition technology (if
equipped)
 CD/DVD/SD slots
 SD card slots (dual slots)
 SiriusXM® Satellite Radio with 90-day trial subscription
 SiriusXM® Traffic w/4-year subscription
 HD Radio™ Technology
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Voice control
 LATCH childseat-mounting points
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Spare tire access and cargo floor
 Audi connect® with six-month trial subscription
 Massage seat functions (if equipped)
 Explain Wi-Fi® hotspot capabilities
 Lower Anchors & Tethers for Children (LATCH) provisions in rear
seats
 Explain the Nav-Data-Update process via the customer’s MyAudi
account
Owner’s Documents
 Rear Seat Entertainment system with dual 10” screens and
single DVD player
 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Show how to manually set the clock, daylight savings time and
time zone
 Explain the “Text to Phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com
Orientation Drive
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Idle start/stop efficiency system
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
 Electromechanical parking brake
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
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Vehicle Systems
 Tire pressure monitoring system (TPMS)
Suspension
 Adaptive air suspension
Driver Assistance
 Audi advanced key - keyless start, stop and entry
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Driver Assistance (continued)
Driver Assistance (continued)
 Explain the windshield wiper and washer functions
 Head-up display with navigation and assistance systems information (if equipped)
 Parking system plus with top view camera system (360° view,
four cameras, four front and rear acoustic sensors)
 Parking system plus with rear view camera (front and rear
acoustic sensors)
 Night vision assistant with pedestrian and large animal detection
 Cruise control with coast, resume and accelerate features
Wrap up
 Adaptive cruise control with stop & go (if equipped)
End the orientation drive in the service write-up area
 Audi pre sense® basic
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Audi pre sense® plus (if equipped)
 Set up first service appointment
 Audi pre sense® rear (if equipped)
 Ask the customer if you can program the service department’s
phone number into their phone
 Audi active lane assist (if equipped)
 Audi drive select
 Audi side assist with Audi pre sense® rear: Rear Cross Traffic
Alert & Vehicle Exit Assist (if equipped)
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
 High-beam assistant (if equipped)
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
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Date
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