MY 2018 A4-S4-al

2018
A4/S4/A4 allroad
Client
Audi Delivery Guidelines
Stock No.
Delivery Date
VIN
Delivery Inspection
Ensure that final vehicle quality inspection is completed
 Repair all defects prior to customer delivery
 Inspect exterior for damage, dings, dents and surface scratches
 Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect® “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® (USA only)
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery
Customer Priority Topics
How long would the client like to spend on topics today? ______________________________________
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
Select Owner Priorities
 Audio system
 Navigation
 BLUETOOTH® mobile phone pairing
 Seat fitting
 Driver assistance features
 Set-it and forget-it
 Media device ports
 Voice controls
Exterior
Driver Controls (continued)
 Advise the customer to use only oil that meets Audi standards
 Glove box
 Advise the customer that Audi recommends using top-tier
detergent gasoline that matches vehicle requirements
 Comfort front armrest
Driver Controls
 Instrument cluster, driver information systems, and steering
wheel controls
 Audi virtual cockpit (if equipped)
 Demonstrate how to operate exterior lights
 Demonstrate how to operate interior lights
 Ambient LED interior lighting settings (if equipped)
 Automatic climate control
 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
 Power-adjustable, heated exterior side mirrors with powerfolding & auto dimming
 Manual rear-side window sunshades (if equipped)
 Panoramic sunroof with tilt, slide and power sunshade features
(if equipped) (allroad)
 Auto-dimming rear view mirror with digital compass
 Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console (if equipped)
 Power outlets
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Driver Controls (continued)
Infotainment (continued)
 Power tailgate with programmable opening-height adjustment
(if equipped) (allroad only)
 Audi sound system (if equipped)
 Spare tire
 Tool kit
 Audi music interface with two USB ports
 Bang & Olufsen® sound system (if equipped)
 MMI® Navigation plus (if equipped)
Steering
 MMI® touch with handwriting-recognition technology (if
equipped)
 Demonstrate the multifunction steering wheel
 CD/DVD/SD slots
 Tilt and telescopic adjustable steering column
 SiriusXM® Satellite Radio with 90-day trial subscription (if
equipped)
 Steering wheel mounted shift paddles (if equipped)
 Heated steering wheel (if equipped)
Seating
 Demonstrate how to adjust the seats
 Driver and front passenger comfort head rests (if equipped)
 Heated front seats (three-step) (if equipped)
 HD Radio™ Technology
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Voice control
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Heated rear seats (three-step) (if equipped)
 Audi smartphone interface: Apple® CarPlay and Google™
Android Auto integration (if applicable)
 Ventilated front seats (three-step) (if equipped)
 Audi connect® with six-month trial subscription
 Split folding rear seats
 Wi-Fi® hotspot capabilities and 4G LTE connectivity (if
equipped)
 “Passenger Side Airbag Off” light
 LATCH childseat-mounting points
 Spare tire access and cargo floor
Owner’s Documents
 Inrix Online® Traffic
 Explain Wi-Fi® hotspot capabilities
 Explain the Nav-Data-Update process via the customer’s MyAudi account
 Owner’s manual, MMI® manual and other manuals as equipped
 Show how to manually set the clock, daylight savings time and
time zone
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
Orientation Drive
 Tire Warranty Booklet: Explain coverage from tire manufacturer
Vehicle Systems
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
 Idle start/stop efficiency system
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Electronic Dampening Control (Audi drive select) (if equipped)
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
 Provide Audi Care information
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
Infotainment
 Review the MMI® controls and basic functionality
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Version 1.3
 Electromechanical parking brake
 Tire pressure monitoring system (TPMS)
Driver Assistance
 Audi advanced key - keyless start, stop and entry with handsfree trunk release
 Explain the windshield wiper and washer functions
 Parking system plus with rear view camera (front and rear
acoustic sensors) (if equipped)
 Parking system plus with top view camera system (360°
view, four cameras, four front and rear acoustic sensors) (if
equipped)
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Driver Assistance (continued)
Wrap up
 Cruise control with coast, resume and accelerate features
End the orientation drive in the service write-up area
 Adaptive cruise control with stop & go and traffic jam assist (if
equipped)
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Audi pre sense® basic
 Set up first service appointment
 Audi pre sense® city: Pedestrian and vehicle collision warning
and braking initiation
 Ask the customer if you can program the service department’s
phone number into their phone
 Audi active lane assist (if equipped)
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
 Audi drive select
 Audi side assist with Audi pre sense® rear: Rear cross traffic
alert & Vehicle exit assist (if equipped)
 High-beam assistant (if equipped)
 Collision avoidance assist (if equipped)
 Turn assist (if equipped)
 Head-up display with navigation and assistance systems information (if equipped)
 Traffic sign recognition (includes vehicle speed warning and
sign recognition) (if equipped) Traffic light information (only
available in select cities)
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
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Version 1.3
Date
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