23U7 - Circular

Service Bulletin Details

Public Details for: 23U7 - Circular

2.0l tdi engine (gen 1) emissions modification ? Customer only (retail sold) usa only - the environmental protection agency and california air resources board have determined that audi a3 vehicles equipped with a 2.0l 4-cylinder tdi engine


- 2013 - 2012 - 2011 - 2010 -

Models from 2013
2013 AUDI A3
Models from 2012
2012 AUDI A3
Models from 2011
2011 AUDI A3
Models from 2010
2010 AUDI A3
Emissions Recall
Code: 23U7
Subject
Release Date
Important Repair
Information!
Affected Vehicles
2.0L TDI Engine (GEN 1) Emissions Modification – Customer Only (Retail Sold) USA
ONLY
August 11, 2017
CAMPAIGN 23W1MUST BE COMPLETED BEFORE BEGINNING THE 23U7 CAMPAIGN!
Over the next few weeks there will be updates made to ODIS and the campaign circular.
Do not retain any hard copies of campaign circulars – only refer to the electronic copies
posted to Elsa and ServiceNet.
U.S.A.: 2010-2013 MY Audi A3 2.0L TDI (Generation 1)
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.

Campaign status must show “open.”

If Elsa shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.
Problem Description
The Environmental Protection Agency and California Air Resources Board have determined
that Audi A3 vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable
emissions regulations. The emissions control systems on the vehicles will not control emissions
under off-cycle conditions as effectively as during the federal test procedure. The extent of the
emissions increase under off-cycle conditions depends upon how the vehicles are driven.
Corrective Action
Install updated emissions control system parts and software, install a TDI Emissions
Modification – Proof of Completion Label and install a Supplemental Vehicle Emissions Control
Information Label.
At this time, affected new and used vehicles in dealer inventory are not included in this
emissions modification release.
If the vehicle has been modified by the customer prior to receiving the emissions modification
in a manner that may yield a non-compliant emissions system (for example, removal of a
catalyst, installation of parts that impact emissions or emissions-related parts, or modifications
to the ECU or computer software of the vehicle), Audi may not be able to perform the emissions
modification until the customer corrects such modification.
Parts Information
1K0254402AX (NOx Catalyst), 8P0298101A (Base Kit 1)
Parts will be allocated prior to owner notification. If allocated parts have been used and your
dealership is at the weekly Upper Order Limit, please submit the backordered sales document
number to [email protected] to have additional parts released.
Code Visibility
On or about August 11, 2017, this campaign code will show open on affected vehicles in Elsa.
On or about August 11, 2017, affected vehicles will be identified with this campaign code in the
VIN Lookup tool at www.audiusa.com.
Owner Notification
Loaner Vehicle
Emissions Campaigns
Requirements
(CALIFORNIA ONLY)
Owner notification took place on August 05, 2017.
Customers are eligible to receive a loaner vehicle. Please refer to the warranty extension
bulletin AWA 17-10 for claiming instructions.
The California Air Resources Board and the Department of Motor Vehicles (DMV) require
emissions-related campaigns to be completed prior to vehicle registration renewal. When
campaign work is done you must provide the owner with a signed “Vehicle Emission Recall –
Proof of Correction” certificate (RC EMISCAVWAU). Order certificates online via the
Compliance Label Ordering portal at www.accessaudi.com.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 1 of 30
Additional Information
Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
Fill out and affix the appropriate TDI Emissions Modification – Proof of Completion Label and
the appropriate Supplemental Vehicle Emissions Control Information Label after work is
complete. Additional shipments will be released based on the volume of completed
repairs claimed through SAGA. The parts will not be available for order through the
website at this time.
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Audi dealer. 2017 Audi Group of America, Inc. All Rights Reserved.
August 2017
23U7 Page 2 of 30
Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
Service Number
23U7
Damage Code
0099
Parts Vendor
Code
002
Claim Type
Causal Indicator
Vehicle Wash
and Loaner
Criteria I.D.
Sold vehicle: 7 10
Mark Base Kit I as causal part*
Wash: Do not claim wash under this action
Loaner: Refer to the warranty extension bulletin AWA 17-10 for claiming instructions
8V
Install Base Kit I components, install NOx catalyst, perform software update, and install a
supplemental Vehicle Emissions Control Information label and TDI Emissions Modification
Label.
Labor operation:
2360 23 99
270 T.U.
Quantity
Part number
Description
1.00
8P0298101A
Base Kit I*
1.00
1K0254402AX
NOx Catalyst
*Labels are sent free of charge. They cannot be charged to this campaign.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 3 of 30
Campaign Work Procedure
23U7 Emissions Recall
At this time, affected new and used vehicles in dealer inventory are not
included in this emissions modification release.
NOTE
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility
and are not eligible for reimbursement under this action.
Required Parts
Quantity
Part Number
Part Description
1
8P0 298 101 A
Base Kit I
1
1K0 254 402 AX
NOx Catalyst
1
03L 010 005 G
Supplemental Vehicle Emissions Control Information Label
1
CAMPTDI 2016_1B
TDI Emissions Modification – Proof of Completion Label
Labels are sent free of charge. Additional shipments will be released based on the
volume of completed repairs claimed through SAGA. Labels will not be available for
order through the website at this time.
For any additional inquiries contact [email protected].
Required Tools
•
VAS6150X – Diagnostic Tester (or equivalent)
•
VAS5054X – Remote Diagnosis Head (or
equivalent)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 4 of 30
•
GRX3000VAS – Battery Tester/Charger
•
Socket 22mm –T10491–
•
Torque wrench -V.A.G 1331- (or equivalent)
•
Torque wrench -V.A.G 1332- (or equivalent)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 5 of 30
•
Service Modification Validation Web App
•
tdi-inform.track360.com
TIP
This web application is compatible with desktops,
laptops, Apple and Android mobile devices running the
most current versions of FireFox, Chrome, Safari, or
Explorer as well as iOS 9+ on iPads and iPhones.
NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate
the modification will stop the processing of payment for
your dealership even if the modification has been
completed.
Look for the image below to indicate labor operations,
parts, or labeling that requires IN-FORM tool image
documentation.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 6 of 30
Emissions Modification Instructions
Section A - Check for Previous Emissions Modification
TIP
If the TDI Emissions Modification – Proof of Completion Label (CAMPTDI 2016_1B) is present, no further work is
required.
•
Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of modification, print this screen and keep a
copy with the repair order.
•
Confirm the Campaign/Action is open .
If the status is closed, no further work is required.
•
Note the Applicable Criteria ID  for use
in determining the correct work to be done and
corresponding parts associated.
•
Check for other Open campaign actions .
•
Other Open campaign actions must be completed
prior to releasing the vehicle to the customer.
NOTE
At this time it is required to complete this action in
conjunction with Campaign 23W1. Campaign 23U7
requires the condition of the Heated O2 Sensor -G39- to
be verified BEFORE beginning the flash operations
contained in this action.
CAMPAIGN 23W1 MUST BE COMPLETED BEFORE
BEGINNING THE 23U7 CAMPAIGN!
Refer to Campaign 23W1 at this time, and complete
that action before continuing.
Proceed to Section B
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 7 of 30
Section B – Check for Service Initiation
NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate
the modification will stop the processing of payment for
your dealership even if the modification has been
completed.
Look for the image below to indicate labor operations,
parts,
or
labeling
that
requires
IN-FORM tool image documentation.
NOTE
RISK of Non-payment!
Ensure that the “check mark”  is present prior to
beginning any work.
•
Ensure the Service Initiation Form has a “check
mark” .
o
If the Service Initiation Form does not
have
a
“check
mark”
,
immediately contact
your Service
Consultant to complete the initiation.
o
If “check mark”  is present, initiate
Service Modification Documentation
Form and continue work.
DO NOT proceed with any work unless you can initiate
the Service Modification Documentation Form.
Proceed to Section C
Section C – Check for Pre-existing conditions, Vehicle Modifications, and MIL light on
•
Perform a visual inspection of the intake,
exhaust, and emissions systems.
o If the visual inspection of the intake, exhaust,
or emissions equipment reveals damage or
concerns, STOP, create an ATA ticket and
contact the Audi Technicians Helpline.
o If the visual inspection of the intake, exhaust,
or emissions equipment reveals no damage
or concerns, continue the work procedure.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 8 of 30
•
Check for vehicle modifications from original
equipment.
o If vehicle modifications from original
equipment related to emissions components
are found, STOP, create an ATA ticket and
contact the Audi Technicians Helpline.
o If vehicle modifications from original
equipment related to emissions components
are not found, continue the work procedure.
•
Check for illumination of the MIL .
o If MIL is illuminated, STOP, create an ATA
ticket and contact the Audi Technicians
Helpline.
o If MIL is not illuminated, continue the work
procedure.
TIP
•
ATA cases regarding MIL ON conditions
require a GFF diagnostic log to be uploaded at
the time of first contact.
•
The purpose for this step is to document
vehicle condition prior to initiation of this
action and does not authorize the repair of
any pre-existing conditions.
Proceed to Section D
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 9 of 30
Section D – Emissions Kit Installation
NOTE
-Before beginning the steps outlined in this actionVerify that Campaign 23W1 has been completed. The
Campaign 23W1 refers to replacement of the airbox
Snow Flap, and checking (and if required, replacement
of) the O2 Sensor -G39-. The TDI IN-FORM Tool
requires the upload of a photograph of the replaced
Snow Flap. Verify that the Snow Flap has been
replaced and photographed. If the O2 Sensor -G39was replaced, verify that the Test Plan for resetting the
O2 Sensor Learned Values has been run and
completed before continuing this procedure.
•
Open hood.
•
Raise vehicle on hoist.
•
Unscrew nuts  and pull underbody
cladding down slightly.
TIP
A wedge could be placed between vehicle body and
cladding to allow more work space.
•
Disconnect »brown« connector for oxygen
sensor after catalytic converter -G130- <2>.
Remove plug from retainer.
•
Open fasteners for heat shield and pull connector
<1> off exhaust door control unit -J883- and
thread wiring out of retainers .
TIP
Take a photo of this area now for help with harness
routing during reinstallation later.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 10 of 30
•
Loosen clamps <1 and 2> and remove NOx
storage catalytic converter together with exhaust
door control unit -J883-.
•
Screw new oxygen sensor after catalytic
converter -G130- <2> into new NOx storage
catalytic converter <1> and tighten to 52 Nm
using socket, 22 mm -T10491-.
•
Set new exhaust door control unit -J883- <5>
with new seal <3> on NOx storage catalytic
converter <1>. Note notches .
NOTE
Renew all clamps and seals. The clamps before and
after the exhaust door control unit are narrower than
the clamp connecting the particulate filter to the NOx
storage catalytic converter. Ensure that they are
correctly allocated.
•
Position clamp 1K0 253 725 B <4> and tighten to
7 Nm.
•
Place NOx storage catalytic converter together
with exhaust door control unit -J883- with new
seals in installation position. Note notches at
rear connection.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 11 of 30
•
Position all clamps <1> so that they will not
collide with underbody.
NOTE
Install clamps on the exhaust pipe before installing
pipe into vehicle. Do not attempt to stretch clamps
around pipe once installed, or clamps may fail to seal
properly.
•
Set clamp 1K0 253 725 B <2> in place and
engage and torque to 7 Nm.
•
Set clamp 1K0 253 725 <1> in place and
engage. Then tighten to 7 Nm.
•
Install the RED validation strap to the NOx
catalytic converter  to confirm that
the proper part is being returned for core.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 12 of 30
•
Connect »brown« connector for oxygen sensor
after catalytic converter -G130- <2> and attach to
bracket.
•
Push connector <1> onto exhaust door control
unit. Secure lines in retainers .
•
Wrap new heat insulation mats <1> around
wiring and close fasteners.
•
Place wires <2> in clips <3 and 4>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 13 of 30
•
Wrap new heat insulation mats <1> around
wiring and close fasteners.
•
Press underbody cladding upward and tighten
nuts  to 2 Nm.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 14 of 30
•
Remove bolts <2 and 3>.
•
Pull noise insulation <1> back, out of front
bumper cover <4>.
•
Remove nut <2> from exhaust gas recirculation
filter <1> from below using 13 mm ratchet box
wrench (e. g. Snap-on OEXRM13).
•
Wrap tape around the tip of a long screwdriver
(e.g. Snap-on SDD162 No.2).
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 15 of 30
•
Apply screwdriver <2> on side of nut <1> and
unscrew nut while simultaneously pressing up on
nut.
•
Open clamp <3> and remove it.
•
Remove bolts <1> and remove exhaust gas
recirculation filter <2>.
•
Set new exhaust gas recirculation filter <2> with
new seals in place, screw in bolts <1> and
tighten to 9 Nm.
•
Position clamp <3> and tighten to 3.5 Nm.
Description
EGR Filter
Seal
Seal
Clamp
Part number
1K0 253 120 B
03G 131 547 H
1K0 253 115 AG
1K0 253 725 F
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 16 of 30
•
Push noise insulation <1> forward into front
bumper cover <4>.
•
Screw in bolts <2> and new bolts <3> and
tighten as follows:
o
Bolt <2>: 2 Nm
o
Bolt <3>: 6 Nm (renew)
Proceed to Section E
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 17 of 30
Section E – Software Update Procedure
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are
met;
The ODIS software is completely up to date.

Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.
The battery charger is connected to the vehicle battery and remains connected for the duration of
the software update.
•
Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to
do so may cause the update to fail, which could result in damage to the control module. Control
modules damaged by insufficient voltage will not be covered.
The screen saver and power saving settings are off.
•
Failure to do so may result in the tester entering power save mode during the software update,
which could result in damage to the control module.
The VAS Diagnostic Tester is plugged in using the supplied power adapters.
•
Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could
result in damage to the control module.
If using the Bluetooth or WiFi transmitter head, it must be connected to the tester with a USB cable.
NOTE
Using Bluetooth for this action is PROHIBITED!
Damage caused to electronic components (e.g. ECM, TCM, etc.) during the SVM flash process is not covered.
•
Performing a software update using a Bluetooth connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time
or parts will be denied if the GFF log shows the update was performed using Bluetooth.
The Bluetooth function of the scan tool is physically switched off .
VAS 6150 & VAS 6150A
VAS 6150B
VAS 6150C
(Front panel behind handle)
(Right side behind WIRELESS door)
(Left side behind SC/EX door)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 18 of 30
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during
Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603: Software Version
Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
Things to check before starting Software Version Management (SVM):
Check the icon  within the ODIS
software that you have a LAN connection.
Within the Connection Tab, verify that the
Connection type(s) display “Internet” .
Start a connections test  and verify
that all connections pass.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 19 of 30
•
Open the hood.
•
Open the battery cover.
•
Attach the GRX3000VAS Tester/Charger to the
vehicle battery.
•
Switch the ignition on.
•
Apply the parking brake.
•
Switch the headlights off.
•
Connect the VAS6150X Diagnostic Tester (or
equivalent) to the vehicle.
•
Start the ODIS program.
NOTE
-Before beginning the steps outlined in this actionVerify that Campaign 23W1 has been completed. The
Campaign 23W1 refers to replacement of the airbox
Snow Flap, and checking (and if required, replacement
of) the O2 Sensor -G39-. The TDI IN-FORM Tool
requires the upload of a photograph of the replaced
Snow Flap. Verify that the Snow Flap has been
replaced and photographed. If the O2 Sensor -G39was replaced, verify that the Test Plan for resetting the
O2 Sensor Learned Values has been run and
completed before continuing this procedure.
NOTE
STOP!
All TDI flashes MUST be completed during a single,
standalone ODIS Diagnostic Session. You MUST fully
complete this campaign and send all GFF Paperless
logs before beginning any other campaigns or
operations. You MUST also conclude any other
campaigns or operations that have been started and
end the corresponding diagnostic session and send all
GFF Paperless logs before beginning this operation.
Failure to independently separate the ODIS diagnostic
session for this campaign will cause problems updating
the FAZIT server in Germany and will delay if not
negate the payment of the emissions modification.
IMPORTANT!
If there are any ODIS “Hot-Fix” patches installed, they
MUST be removed from the scan tool before beginning
this operation. ODIS “Hot-Fix” patches may affect the
flash process.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 20 of 30
•
Confirm that scan tool is communicating with the
diagnostic head by USB .
o
If the Bluetooth symbol is shown  then disconnect the diagnostic
head from the vehicle and reconnect the
USB cable to the diagnostic head and then
reattach to the vehicle.
NOTE
For the duration of the flash, the following is required to
keep the BUS system active during the flash process:
•
Driver side door open
•
Doors unlocked
•
Hazzard flashers in the “On” position
NOTE
KESSY Vehicles!
•
If loss of communication between the reader coil
and the key occurs during the flash, it may damage
a control module.
•
If equipped with a removable reader coil cap, it is
REQUIRED to remove the reader coil cap and
insert the key into the reader coil, or secure the key
in close proximity to the reader coil throughout the
flash process.
•
If the reader coil cap is not removable, it is
REQUIRED to secure the key to the steering
column in close proximity to the reader coil using a
residue-free adhesive or tape, an elastic cloth or
stretch bandage, or other improvised retaining
device.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 21 of 30
•
Upon ODIS startup, select “Diagnosis” .
•
Select “Self Test” .
•
Select “Software Version Management”, then
select “SVM Code input” .
•
Select “Attach to the test plan” .
NOTE
RISK of Scan Tool Damage!
Do not leave the scan tool on the windshield during the
flash process, as it is possible that the windshield wipers
may cycle.
•
From the Test plan screen, Select “SVM - Code
input” test plan , then select “Perform
test” .
•
Follow the on-screen prompts.
NOTE
Using Bluetooth for this action is PROHIBITED!
Damage caused to electronic components (e.g. ECM,
TCM, etc.) during the SVM flash process is not covered.
•
Enter SVM code
select “Accept”.
•
Follow the on-screen prompts until completion of
the flash operation.
“23U7A882” , then
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 22 of 30
•
If you receive the message “Replace the heated
oxygen sensor -G39- (before catalytic
converter), Refer to the Repair Manual, Repair
Group 23”  after the Test Plan O2
Sensor self-check routine completes, disregard
this message at this time. There is NO action
required in regards to this campaign, as repair and
claiming instructions have already been addressed
in detail during the 23W1 campaign.
•
Select “Complete/Continue” .
NOTE
•
It is IMPERATIVE that ALL of the ignition
cycle on/off delay requests are fulfilled in their
entirety during this flash process .
•
Failing to wait for the ignition on/off timing
cycle to complete (progress bar and
countdown timer ) before cycling the
ignition on/off MAY damage a control module.
•
Damage to control modules as a result of
failing to wait the specified time displayed by
the progress bar and countdown timer
 are NOT covered under this action.
NOTE
In the event of a Flash Malfunction!
In the event of a flash error or malfunction, STOP. DO
NOT exit the ODIS session, disconnect the scan tool,
attempt the flash again, or continue further in the test
plan.
Create an ATA ticket and allow the Audi Technicians
Helpline to provide direction with flash failures.
•
After the software update is completed and before
sending the GFF Log Online:
o
Select the “Control Module” tab.
o
Scroll down and right click on Address Word
0001/ Engine Control Module.
o
Select “Identify Control Module” .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 23 of 30
•
At the end of the diagnostic session, Select “Send”
 and follow the prompt for sending the log
on-line.
NOTE
RISK of Non-payment!
•
Diagnosis logs must be sent on-line after the
flash
process
to
be
considered
for
reimbursement.
•
Verify that no other Campaigns or operations are
performed during this ODIS diagnostic session
before sending the log, and verify that the Engine
Control Module has been re-identified.
TIP
Technicians may find it helpful to also store the log on a
USB stick for back-up.
TIP
When exiting GFF, it is important to select “No” .
•
Disconnect the VAS tester.
•
Switch off and disconnect the battery charger.
•
Reinstall the battery cover.
•
Release the parking brake.
•
Perform test drive.
NOTE
DO NOT drive vehicle without having both new
software and new hardware as doing so will damage
to the newly installed components.
Proceed to Section F.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 24 of 30
Section F – Supplemental Vehicle Emissions Control Information Label
Install Supplemental Vehicle Emissions Control
Information Label
TIP
•
The surface where the label is to be installed
must be clean, dry, and free from oil residue
prior to installing the label.
•
Label must NOT cover any existing label(s).
•
Label must be installed in location shown.
•
Photo documentation of label installed is
required.
•
Open the hood.
•
Clean the surface where the label is to be
installed .
•
Install the Supplemental Vehicle Emissions
Control Information Label, 03L 010 005 G, in the
location shown.
NOTE
DO NOT Cover existing VECI label!
New Vehicle Emissions Control Information (VECI) label
MUST NOT be placed over original VECI label.
Proceed to Section G
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 25 of 30
Section G – TDI Emissions Modification – Proof of Completion Label
Install TDI Emissions Modification – Proof of
Completion Label
TIP
•
The surface where the label is to be installed
must be clean, dry, and free from oil residue
prior to installing the label.
•
Label must NOT cover any existing label(s).
•
Photo documentation of label installed is
required.
•
Clean the surface next to the Vehicle Emission
Control Information Label where the TDI
Emissions Modification – Proof of Completion
Label is to be installed.
•
Fill out and affix TDI Emissions Modification –Proof
of Completion Label, part number CAMP TDI
2016_1B.
NOTE
Place the label next to the Vehicle Emission Control
Information Label.
•
Apply clear overlay (provided).
•
Close the hood.
Proceed to Section H (California only).
Proceed to Section I (All without California).
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 26 of 30
Section H – California Only Requirements
CALIFORNIA ONLY Requirements for Emissions
Campaigns Having Customer Notification
The California Air Resources Board and the Department
of Motor Vehicles (DMV) require emissions-related
campaigns to be completed prior to vehicle registration
renewal. When campaign work is done you must
provide the owner with a signed “Vehicle Emission
Recall – Proof of Correction” certificate (RC
EMIS_CAL VW). Certificates can be ordered at no cost
online via the Compliance Label Ordering portal at
www.accessaudi.com.
TIP
Ensure owners are aware of the importance of retaining
the completed certificate for their records. It should be
mailed to the California DMV only upon request.
Proceed to Section I
Section I – Service Modification Documentation Requirements
Job Roles Summary:
•
Service Consultant – Initiates validation tool.
•
Service Technician –
modification requirements.
•
Manager – Validates the modification was properly
completed.
•
Dealer Representative/Cashier – Prints receipt,
fuel economy label and delivers to customer.
•
Warranty Administrator – Enters claim into the
SAGA system.
Completes
service
TIP
To access the interactive forms go to the TDI Settlement
Program microsite on accessaudi.com. Then Select the
“TDI IN-FORM” Button from the lower left side of the
microsite navigation.
•
Enter the “TDI IN-FORM” tool .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 27 of 30
•
Enter the VIN for the vehicle that requires
documentation.
TIP
The VIN can be manually typed in or using an iPad or
iPhone running i0S 9+, the camera can be used to scan
the VIN Barcode.
Please note ambient lighting, camera quality, etc. may
impact the effectiveness of the VIN scanning feature.
TIP
After the VIN has been entered, the system will
automatically validate that it is a TDI VIN. This will be
indicated by a green check mark that will appear next to
the VIN.
•
Validate the VIN is correct for the vehicle, then click
the “Submit” button .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 28 of 30
•
Select “Service Modification Documentation Form”
.
•
Follow the on-screen prompts completely.
NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate
the modification will stop the processing of payment for
your dealership even if the modification has been
completed.
TIP
Upon completion of the Service Modification
Documentation Form, the Manager must validate the
repair in the IN-FORM tool.
Proceed to Section J
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 29 of 30
Section J – Campaign Stamp
•
Once the campaign has been completed, the
technician should stamp the repair order.
•
Stamps are available for ordering through the
Compliance Label Ordering Portal (item#
AUD4927ENG).
ALL WORK IS COMPLETE
Item#: AUD4927ENG
NOTE
At this time, refer to the ELSA and address any
additional open campaigns/recalls.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. All Rights Reserved.
August 2017
23U7 Page 30 of 30


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