AWA 17-10
Service Bulletin Details
Public Details for: AWA 17-10
This bulletin explains the extended emissions warranty limited warranty extension for model year 2010 - 2013 2.0l tdi vehicles.
Models from 2013
2013 AUDI A3 |
Models from 2012
2012 AUDI A3 |
Models from 2011
2011 AUDI A3 |
Models from 2010
2010 AUDI A3 |
Warranty Policies and Procedures Bulletin Audi Warranty Number: AWA-17-10 Subject: “Extended Emissions Warranty” Limited Warranty Extension for Model Year 2010 - 2013 A3 2.0L TDI vehicles Date: Aug 11, 2017 Dealers: U.S., Puerto Rico This document modifies the Audi Warranty Policies and Procedures Manual. Effective Reception Date August 11, 2017 For Audi 2.0 L TDI vehicles repaired by the emissions modification recall, the following warranty extension is applicable. “Extended Emissions Warranty” Limited Warranty Extension The Limited Warranty Extension is applicable to Model Year 2010 - 2013 A3 2.0L TDI vehicles with engine code CBEA. Warranty Period The warranty period for the “Extended Emissions Warranty” limited warranty extension shall be the greater of: 1) 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service date; or 2) 4 years or 48,000 miles, whichever occurs first, from the date and mileage of the emissions modification or vehicle purchase, in which case, from the date and mileage of the first resale transaction after the modification to the first person who in good faith purchases the vehicle for purposes other than resale. The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date such vehicle was first placed in service. Transferability This limited warranty extension is fully transferable to subsequent owners. What is Covered Under this Limited Warranty Extension The "Extended Emissions Warranty" limited warranty extension consists of two parts, the Emission Control System Warranty and the Engine Long Block Warranty. Emission Control System Warranty1 The emissions control system warranty covers all components which are replaced as part of the emissions modification and any component which can reasonably be impacted by effects of the emissions modification. The warranty includes the following parts or systems: ©2017 Audi of America Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Warranty Policies and Procedures Bulletin ► ► ► ► ► ► ► The entire exhaust gas after treatment system, including the Diesel Oxidation Catalytic Convertor (DOC), the NOx Reduction Catalytic Converter, the Diesel Particulate Filter (DPF), the exhaust flap, and all sensors and actuators; The entire fuel system, including fuel pumps, high pressure fuel rail, fuel injectors, pressure control valve, and all sensors and actuators; The EGR system, including EGR valves, EGR cooler, EGR filter, EGR temperature sensor, all related hoses and pipes, and all sensors and actuators; The air intake pipe and charge air cooler, charge air temperature sensor and air-mass sensor (HFM); The turbocharger, including the turbocharger damper; The glow plug; The On-Board Diagnostic (OBD) system – Any malfunctions detected by the On-Board Diagnostic (OBD) system other than those related to the transmission Engine Long Block Warranty2 The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block, crankshaft, cylinder head, camshaft, and valve train. What is Not Covered Under this Limited Warranty Extension This Limited Warranty Extension does not cover: ► Any damage or malfunctions caused by installation of non-EPA or non-CARB certified parts, or parts that alter the performance of the engine, engine controls, or exhaust system, such as the installation of engine management components ("chipped" or "tuned" ECMs) not approved by Audi. ► Other conditions unrelated to the emissions modification that may cause the MIL to illuminate. These conditions may require repairs that are needed for proper diagnosis of the underlying condition. Any repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to bring the vehicle's emission system up to factory specifications are not covered by this limited warranty extension. ► Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to bring the vehicle up to factory specifications, are not covered by this limited warranty extension. Warranty Extension Coverage Limitations The warranty and maintenance information that came with the owner's vehicle contains information on the limited warranties applicable to their Audi model. Owners should read these limited warranties carefully to determine their warranty rights and obligations, as this information also applies to the coverage provided to them in this warranty extension. Vehicle Eligibility To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended Emissions Warranty” limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty ©2017 Audi of America Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Warranty Policies and Procedures Bulletin extension is applicable to the vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the warranty extension parameters. Loaner Vehicle Applicability See AWA 17-11: Customer Delight Coding – “Extended Emissions Warranty” Limited Warranty Extension for Gen 1 A3 2.0L TDI Vehicles for details. SAGA Warranty Claim Type Dealers must use claim type G14 when submitting warranty claims for the “Extended Emissions Warranty” limited warranty extension. ©2017 Audi of America Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Warranty Policies and Procedures Bulletin 1Sensors and Actuators Covered by Extended Warranty Oxygen sensor NOx sensor Exhaust gas temperature sensor DPF – Differential pressure sensor Fuel pressure sensor Fuel rail pressure sensor EGR temperature sensor Charge air temperature sensor Air-mass sensor Crank angle / engine speed sensor Coolant temperature sensor engine upstream Coolant temperature sensor engine downstream Fuel temperature sensor Charge air temperature sensor upstream 2Long Charge air temperature sensor downstream Exhaust gas temperature sensor upstream turbocharger Exhaust gas temperature sensor upstream DOC Exhaust gas temperature sensor upstream PM trap Exhaust gas temperature sensor downstream PM trap Exhaust gas temperature sensor downstream LP EGR cooler Boost pressure sensor Cylinder pressure sensor Accelerator pedal module MT position sensor Accelerator pedal module AT position sensor Throttle valve module position sensor Exhaust flap module position sensor Environmental temperature sensor Block Components Covered by Extended Warranty Block/crankcase Freeze plug Piston Piston with rings Piston pin Balance shaft Balance shaft wheel Camshaft Camshaft bearings Camshaft oil seal Cylinder head Connecting rod bearings Connecting rod Crankshaft Crankshaft bearing Crankshaft oil seal Cylinder head gasket Cylinder head bolt Cylinder head cover Oil Pump/gasket Oil pan Questions or Concerns Contact Audi Warranty at 866.677.2834 or [email protected] with questions or concerns related to this limited warranty extension. ©2017 Audi of America Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.