A571738 2017082-
Service Bulletin Details
Public Details for: A571738 2017082-
This informational bulletin contains instructions for sychronizing the remote key after the battery has been disconnected or replaced.
- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 -
Models from 2017
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2016 AUDI A3 |
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2016 AUDI A4 |
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2016 AUDI A5 |
2016 AUDI A5 CABRIOLET |
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2010 AUDI Q5 |
2010 AUDI Q7 |
2010 AUDI R8 |
2010 AUDI TT |
Models from 2009
2009 AUDI A3 |
2009 AUDI A4 |
2009 AUDI A5 |
2009 AUDI A6 |
2009 AUDI ALLROAD |
2009 AUDI Q5 |
2009 AUDI Q7 |
2009 AUDI R8 |
2009 AUDI TT |
Models from 2008
2008 AUDI A3 |
2008 AUDI A4 |
2008 AUDI A5 |
2008 AUDI A6 |
2008 AUDI ALLROAD |
2008 AUDI Q7 |
2008 AUDI R8 |
2008 AUDI TT |
Models from 2006
2006 AUDI A3 |
2006 AUDI A4 |
2006 AUDI A6 |
2006 AUDI R8 |
2006 AUDI TT |
Models from 2004
2004 AUDI A4 |
2004 AUDI A6 |
2004 AUDI ALLROAD |
2004 AUDI TT |
Models from 2003
2003 AUDI A4 |
2003 AUDI A6 |
2003 AUDI ALLROAD |
2003 AUDI TT |
Models from 2002
2002 AUDI A4 |
2002 AUDI A6 |
2002 AUDI ALLROAD |
2002 AUDI TT |
57 Remote control key inoperative 57 17 38 2017082/13 March 23, 2017. Supersedes Technical Service Bulletin Group 57 number 13-85 dated March 4, 2013 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A3 2005 – 2017 All Not Applicable A4, A6, A8 2000 – 2017 All Not Applicable A5, R8 2008 – 2017 All Not Applicable A5 Cab 2010 – 2017 All Not Applicable A7 2012 – 2017 All Not Applicable TT 2000 – 2015 All Not Applicable allroad 2000 – 2017 All Not Applicable Q5 2009 – 2017 All Not Applicable Q7 2007 – 2017 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 13 - Revised Service (Updated the procedure for A6, A8, and Q7) Revised header data (Added MY 2016 and 2017) 12 03/14/2013 Republished to correct Elsa display error 11 02/05/2013 Revised header data (Added A6 (4G) and model year 2015 for all vehicles) Revised Service (clarified model codes) Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Page 1 of 4 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Background Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders. Production Solution Not applicable. Service 1. Perform the synchronization between each remote control key and the vehicle according to the following instructions. A4 (8D, 8E, 8H) 1996 - 2009: a. Open the vehicle mechanically with the key. b. Press the unlock button of the remote control key. c. Insert the key into the ignition lock and switch on the ignition. d. Switch the ignition off again and remove the key. e. Press the unlock button or the locking button of the remote control key. f. Model year 2002 or later: If the synchronization procedure was not successful, adapt the remote control key(s) to the comfort system central control module, J393 (address word 0046), using the VAS Scan Tool. Follow test plan J393-central control module for comfort system, adapting remote control key via adaptation (channel 21). Sometimes following the “erase all memory positions first” test plan produces better results. R8 (4S) 2008 - 2015, TT (8J) 2008 - 2015, TTR, A3 (8P and 8V) 2005 – 2013 and 2015 2016, A6 (4B) 1999 - 2005: Page 2 of 4 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. a. Press one of the buttons of the remote control key. b. Lock or unlock the vehicle once mechanically with the key. c. Press one of the buttons of the remote control key again. d. The complete process must not take longer than 30 seconds. e. Up to and including model year 2009, if the synchronization procedure was not successful, adapt the remote control key(s) to the comfort system central control module, J393 (address word 0046), using the VAS Scan Tool. Follow test plan J393central control module for comfort system, adapting remote control key(s). Sometimes following the “erase all memory positions first” test plan produces better results. From model year 2010, if the synchronization procedure was not successful, adapt the remote control key(s) to the BCM2 vehicle electrical system control unit, J519 (address word 0009), using the VAS Scan Tool. Follow test plan J519-Vehicle electrical system control module, adapting remote control key(s). Sometimes following the “erase all memory positions first” test plan produces better results. A4 (8K) 2009 – 2016, allroad (8K) 2013 – 2016, A5 (8T) 2008 – 2017, A5 Cabriolet (8F) 2010 – 2017, Audi Q5 (8R) 2009 – 2017, A8 (4H) 2011 – 2017, A6 and A7 (4G) 2012 – 2017: a. Press a button on the remote key within the range of the vehicle. b. If necessary open the vehicle with the emergency key on the door lock. c. Switch the ignition on and off. A6 (4F) 2005 - 2009, A8 (4E) 2003 - 2010, Audi Q7(4L) 2007 – 2016: a. Open the vehicle mechanically with the key. b. Insert the key into the ignition lock and switch on the ignition. c. Switch the ignition off again. 2. If the synchronization does not help, check whether there are any interfering senders nearby. 3. Check whether there are any interfering senders in the vehicle. 4. If interference was responsible for the condition, explain the Technical Background to the customer. Page 3 of 4 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 5. If the synchronization procedure was not successful, adapt the remote control key(s) to the comfort system central control module, J393 (address word 0046), using the VAS Scan Tool. Follow test plan J393-central control module for comfort system, adapting remote control key via adaptation (channel 21). Sometimes following the “erase all memory positions first” test plan produces better results. Warranty This TSB is informational only and not applicable to any Audi Warranty. Additional Information All parts and service references provided in this TSB (2017082) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. ©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.