A741723 2042470-

74 Front seat side trim loose or broken
74 17 23 2042470/2 March 30, 2017. Supersedes Technical Service Bulletin Group 74 number 15-22 dated
December 1, 2015 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
TT
2016 - 2017
All
Not Applicable
TT Roadster
2016
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Condition (Added information regarding airbag replacement)
Revised Warranty (Added Labor Operations for possible airbag
replacement)
Revised header data (Updated VIN break)
Revised Production Solution (Updated information for implemented
solution)
1
12/01/2015
Initial publication
Page 1 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
If the customer comes in with concern of seat trim loose
and trim is just slightly loose (As shown in Figure 1, Figure
2, and Figure 3), please try to postpone the repair. If the
trim is completely loose or falling off, you may move forward
with the replacement. You will have to replace the side
airbag and airbag guide plate repair kit as well. There is the
possibility of a significant delay on those parts at this time.
The trim material was changed to ABS plastic which is
significantly stronger than the old material. The new ABS
plastic that is being used does require the side airbag to be
replaced. This change was made in production on the side
trim panels on November 8, 2016.
There is a new seat side trim expected in the coming
months that will be a significant upgrade from the original
trim but will NOT require airbag replacement. We are asking
that if at all possible to postpone the repair until the new
part becomes available. We are looking at Summer 2017
availability. This TSB will be updated as soon as the new
parts are available that do not require the airbag
replacement.
If the trim is completely separated from the seat or the
customer is unwilling to postpone the repair, please
proceed with repairing with the available trim pieces and
replacing the airbag shield.
Figure 1. Outer front seat side trim loose.
If you have to replace the trim on a vehicle produced after
November 8, 2016 you do not need to replace the airbag,
only the side trim pieces.
Note:
The TT Roadster is not eligible to receive the updated ABS
outer side trim so the TT Roadster will NOT require the
airbag replacement. Only the coupe is eligible to have the
new outer trim and airbag replacement.
Page 2 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 2. Inner front seat side trim loose.
Page 3 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 3. Front seat side trim cracked.
Technical Background
The material used in the construction of the trim pieces is of insufficient strength and can break under normal use.
Production Solution
The trim material was changed to ABS plastic in production and service, which is significantly stronger than the
old material. The new ABS plastic that is being used does require the side airbag and airbag guide plate to be
replaced.
Page 4 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
1. Replace both side trim pieces of the affected seat only. On vehicles produced after 6/15/2016, only the
affected seat trim needs to be replaced.
2. Replace loose or broken trim strips with replacement parts along with the side airbag and airbag guide plate
repair kit, following the instructions in Elsa. As noted above, TT roadsters are not eligible to receive the
updated ABS outer pieces so no airbag replacement is necessary on the roadster.
Note:
If a piece of trim has broken off, locate and remove the broken piece before reassembly. If the broken piece is
not removed, it may cause a rattle noise.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:
7216
Damage Code:
0010
Labor Operations:
Front seat remove + reinstall
7201 1900
50 TU
Outer trim remove + reinstall
7216 1900
30 TU
Inner trim remove + reinstall
7216 1950
10 TU
Front right side airbag remove + reinstall
6964 1970
40 TU
Front left side airbag remove + reinstall
6963 1970
40 TU
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2042470/2
Page 5 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
Due to the numerous trim part number and trim color variations, it is imperative that the correct part
numbers are looked up in ETKA using the VIN.
8S8 880 242 *
Right front side airbag unit
As required by ETKA, based on
seat trim required
8S8 880 241 *
Left front side airbag unit
As required by ETKA, based on
seat trim required
8S0 898 284
Repair kit guide plate for side airbag
1 per side if airbag replacement
is necessary
Repair kit guide plate for side airbag
1 per side if airbag replacement
is necessary
(Right seat)
8S0 898 283
(Left seat)
Additional Information
All parts and service references provided in this TSB (2042470) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 6 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.