A571740 2047432-

57 Remote key has low range
57 17 40 2047432/1 April 12, 2017.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4
2008 – 2016
All
Not Applicable
A8
2008 – 2018
All
Not Applicable
A6, A7
2010 - 2019
All
Not Applicable
A5, Q5
2008 - 2017
All
Not Applicable
Condition
 The remote key has a low range or the remote functions do not work.
 The customer concern occurs on all remote keys. No relevant DTC’s are stored.
Technical Background
The coaxial cable between antenna amplifier and comfort system central control module, J393 (address word
0046 or 0005) is not correctly plugged in.
Production Solution
Not applicable.
Service
Check whether the coaxial cable between antenna amplifier and comfort system central control module, J393
(address word 0046 or 0005) is securely connected or has been damaged.
Page 1 of 2
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:
5789
Damage Code:
0023
Labor Operations:
Comfort system central control module coax
connection inspection
Diagnostic Time:
GFF or (when applicable) GFF – Checking and No allowance
clearing fault codes included in existing labor
operations
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
5789 1999
20 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2047432/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2047432) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 2 of 2
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.