A261732 2047565-

26 Chirping noise from rear of vehicle
26 17 32 2047565/2 May 16, 2017. Supersedes Technical Service Bulletin Group 26 number 17-31 dated April
18, 2017 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
R8
2016 - 2017
900001 - 904259
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Warranty (Updated Service Number and Labor Operation)
1
04/18/2017
Initial publication
Customer statement:
 Chirping type noises from rear area of vehicle when the engine is running
Workshop findings:
 The noises can be located to the mounting assembly of the muffler or more precisely to the washer of the
mounting assembly
Technical Background
The noises which are perceived as chirping are due to
friction caused by a washer of the exhaust system
mounting (Figure 1). For an example of the sound, see
the video located at: https://audiexternal.kzoplatform.com:443/swf/player/337.
Figure 1. QR code for viewing audio file.
Page 1 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Modified washer. The new washer is coated on one side with graphite.
Service
If the concern is caused by the washer,
replace the washer on both sides of the
muffler (Figure 2).
Figure 2. Bracket for exhaust system.
The graphite-coated side of the washer
must face the heat shield (Figure 3).
Figure 3. Washer.
Page 2 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
2614
Damage Code:
0020
Labor Operations:
Remove and install 2 washers
2614 2099
60 TU
Rear wheel housing liners remove + reinstall 6676 2000
90 TU
Includes: Loosen secondary air pump,
remove + reinstall exhaust system bracket
Diagnostic Time:
GFF
No allowance 0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance
details)
Claim Comment:
As per TSB #2047565/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
4S0 825 371
Graphite coated washer
2
Additional Information
All parts and service references provided in this TSB (2047565) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
Page 3 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 4 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.