A721515 2041579-

Technical Service Bulletin
72 Front center armrest will not sit flat
72 15 15 2041579/1 August 5, 2015.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A8
2010 - 2017
All
Not Applicable
Condition
One side of the front center armrest will not lay flat or even with the other side.
Technical Background
The pin from the locking pawl is out of place.
Production Solution
Not applicable.
Service
1.
Use a trim tool to carefully separate the top of the
armrest from the lower portion so that the
mechanical components are visible (Figure 1).
Figure 1. Use a trim tool to separate the top of the
armrest from the lower portion.
© 2015 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
2.
With the mechanical
components visible, inspect the
locking pawl. If the pin is too far
out of place, push the pin back
into the locking pawl as shown
(Figure 2 and Figure 3).
Figure 2. Pushing the pin back into the locking pawl.
Figure 3. Incorrectly-positioned pin (left) and correctly-positioned pin
(right).
3.
Operate the center console to
ensure that the locking pawl
moves correctly, then
reassemble the armrest.
© 2015 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
7220
Damage Code:
0017
Labor Operations:
Separate armrest lid and adjust locking pawl pin
7220 5099
50 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2041579/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2041579) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.