37H8 - Dealer Le

Date:
May 24, 2017
To:
Audi Dealer Principal, Service Manager, Warranty Administrator, Sales Manager, General
Manager & Parts Manager
From:
Audi Customer Protection
Subject: Upcoming Service Action 34H8 – DSG Gearbox
We would like to inform you of an upcoming Service Action. Please refer to the attached
Campaign Data Sheet for additional information.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.
If you have any questions or require additional assistance, please contact Warranty. As
always, any press inquiries should be directed to Audi Public Relations.
Audi Customer Protection
Attachment: Campaign Data Sheet (1)
34H8
CAMPAIGN DATA SHEET
CAMPAIGN TYPE
SAGA CODE
MARKET(S)
Service Action
34H8
United States and Canada
AFFECTED VEHICLES n Certain 2017 MY Audi A3 Sedan, A3 Cabriolet & TT Coupe
TOPIC
PROBLEM DESCRIPTION
CORRECTIVE ACTION
DSG Gearbox
Over time, affected vehicles may develop gearbox noise due to an
insufficient supply of oil within the gearbox.
Replace the DSG gearbox.
CUSTOMER NOTIFICATION DATE
May 2017
ELSA/OMD Web VISIBILITY DATE
On or about May 25, 2017
TOTAL AFFECTED VEHICLE COUNT
APPROXIMATE REPAIR TIME
USA: 25
CANADA: 10
Up to 710 TU
SPECIAL TOOLS NEEDED?
SEE CAMPAIGN WORK PROCEDURE
PARTS REQUIRED
SEE CAMPAIGN WORK PROCEDURE
EXPIRATION DATE
December 31, 2020
ADDITIONAL INFORMATION
Dealers must ensure that every affected inventory vehicle has this
campaign completed before delivery to consumers.