V571605-2038887
Service Bulletin Details
Public Details for: V571605-2038887
To update claim processing statement.
- 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 -
Models from 2006
2006 VOLKSWAGEN GOLF |
2006 VOLKSWAGEN JETTA SPORTWAGEN |
Models from 2005
2005 VOLKSWAGEN GOLF |
2005 VOLKSWAGEN JETTA SPORTWAGEN |
Models from 2004
2004 VOLKSWAGEN GOLF |
2004 VOLKSWAGEN JETTA |
Models from 2003
2003 VOLKSWAGEN GOLF |
2003 VOLKSWAGEN JETTA |
Models from 2002
2002 VOLKSWAGEN GOLF |
2002 VOLKSWAGEN JETTA |
Models from 2001
2001 VOLKSWAGEN GOLF |
2001 VOLKSWAGEN JETTA |
Models from 2000
2000 VOLKSWAGEN GOLF |
2000 VOLKSWAGEN JETTA |
Technical Bulletin Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Golf 2000-2006 All All All All Jetta Wagon 2000-2006 All All All All Condition 57 16 05 June 9, 2016 2038887 Supersedes Technical Bulletin V571503 dated July 20, 2015 to update Claim Processing statement. Corrosion on the Fold of the Front Inner Door Corrosion on the fold of the front inner door in the extra seal area. Note: To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual. Documentation required per Warranty Policies and Procedures Manual. For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for information only. Figure 1 Technical Background Corrosion under the door fold in the area of the extra seal and the Poly Vinyl Chloride (PVC) foil. Page 1 of 7 Plus attachments © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Production Solution No production change required. Service Figure 2 (Paint Group 01/02) – Door Repair Remove corrosion and clean the area thoroughly with a Volatile Organic Compound (VOC) compliant cleaner. Apply a VOC compliant epoxy primer as an anti-corrosion treatment and primer (locally sourced). Seal the metal edge in the fold area with a thin layer of fine seam sealer. To ensure an even contact surface for the extra seal, apply the polyurethane sealer - AKD 476 KD 505 - with a soft plastic coating blade. Restore paint structure according to the paint repair manual. Bond a new door seal - Part No. 1J0 837 671 or Part No. 1J0 837 672 - (without PVC foil). Make sure the door seal is securely bonded by warming up the contact area on the door with a hot air blower (30 - 50°C). Page 2 of 7 Plus attachments © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Figure 3 (Paint Group 03) – Door Replacement Replacement of the door under warranty is only permitted with through-corrosion (perforation) The replacement door comes with a PVC foil for the door seal. Note: If through corrosion (perforation) is not present, door replacement will only be accepted if it qualifies per the Reimbursement Policy section of the Warranty Policies and Procedure Manual. This section provides important guidelines when considering component repair vs. replacement options (the “80% rule”). Page 3 of 7 Plus attachments © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Warranty Note: Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair Acceptance request). Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept on file at the Dealership for audit purposes. This bulletin applies for 1 door repair or replacement. If both doors exhibit the corrosion they should be evaluated individually and claimed on separates lines. Total Body Painting Prep Time for both doors should be claimed on the first line only. Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The time units and/or material units may differ if the repair catalogue is updated. The information in the repair catalogue applies, except for the open time items (labor operations ending in 99) which are calculated at actual time multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is subject to change. Refer to WISE > Resource Center > Forms>Paint/Corrosion for the most current forms. This section is applicable for vehicles within the terms of Volkswagen’s Limited Warranty Against Corrosion Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section is for information only. This bulletin may be provided to outside shops to ensure the proper repair is completed. Note: Claim Processing Utilize the attached form examples and pre-populated forms on WISE to assist with calculating the reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim. Note that miscalculations are subject to claim adjustment. You can email completed excel forms (in the excel format) to [email protected]. The Paint and Corrosion Team will review your completed form(s) and adjust for overlap on behalf of the dealer. For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion. Page 4 of 7 Plus attachments © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual 1) Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Golf 2000-2006 All All All All Jetta Wagon 2000-2006 All All All All SAGA Coding Claim Type: 160 1) Damage Service Number: Code 5729 0003 Parts Manufacturer HST Damage Location (Depends on Service No.) -- 061 or 063 Golf (1J1), Jetta Wagen (1J6) 061 or 063 2) Golf 9B1 (Brazil) 061 or 063 2) Repair Please use the following part number in “Outside Materials” 4) 2 Door Models – MU @ $12 per unit LACKMATF: Paint and Materials 4 Door Model – MU @ $12 per unit Epoxy Primer (Locally Sourced) Claim Dollar Amount (MAX: $40) Please use the following Labor Operation in “Outside Labor” 4) Select the appropriate Labor Operation below: L0010000: External Painting-straight color L0020000: External Painting-metallic/2-layer L0030000: External Painting-pearl color 2 Door Model Claim Dollar Amount 4 Door Model Claim Dollar Amount Use this for all body repair in this bulletin: A0041000: Body Shop repair no paint Page 5 of 7 Plus attachments © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Replace Please use the following part number in “Outside Materials” 4) 2 Door Models –MU @ $12 per unit LACKMATF: Paint and Materials 4 Door Model –MU @ $12 per unit Please use the following Labor Operation in “Outside Labor” 4) Select the appropriate Labor Operation below: 2 Door Model L0010000: External Painting-straight color Claim Dollar Amount L0020000: External Painting-metallic/2-layer 4 Door Model L0030000: External Painting-pearl color Claim Dollar Amount Use this for all body repair in this bulletin: A0041000: Body Shop repair no paint Causal Part: L00#0000 Diagnostic Time 4) GFF Time expenditure 01500000 = 00 TU max. Road Test 01210002 = 00 TU 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU max. NO NO NO Claim Comment: Input “As per Technical Bulletin 2038887” in comment section of Warranty Claim. 1) For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for information only. 2) Corrosion claim vendor code will be the damage location. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. 5) See attachment “srt_reference_table.pdf” for labor time reference. Page 6 of 7 Plus attachments © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Required Parts and Tools Repair Part No: Part Description Quantity Polyurethane Sealer 1 Door Seal (self-adhesive) Left or Right 1 AKD 476 KD 505 1J0 837 671 A / 672 A OR Replace 1J3 831 056H / 055H Golf (2-Door) Front Door Left or Right 1 1J4 831 056H / 055H Golf(4-Door) / Jetta Wagen Front Door Left or Right 1 1J0 837 671 A / 672 A Door Seal (self-adhesive) Left or Right 1 No special tools required. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Document Control Revision Table Instance Number Published Date Version Number Reason For Update 2038887/4 6/9/16 V571605 To update Claim Processing statement. 2038887/3 7/20/15 V571503 To update service number. 2038887/1 11/10/14 V571405 Original publication. Page 7 of 7 Plus attachments © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Paint/Corrosion Claim Form Dealer No. 400000 Repair Order No. 910000 VIN (17-Digits) 9BWDE61J444000000 Color No. (4-digit ElsaPro Paint No.) LB5N 100.00 Dealer Labor Rate If repeat repair, provide explanation in box below: Paint material price per unit Service No. Damage Code Dmg Loc Part manufacturer (Vendor Code) 5729 0003 061 061 12.00 Dealer-owned paint shop? Yes Original paint material? Yes Description of Repair Paint Labor Operation(s) No No Time Units Mat'l Units Paint One New Front Door (2 Door Model) (S1) 57516150 190 22 Paint One New Front Door Trim Strip (S1) 66216150 20 1 51017153 110 Verify ALL Labor Operation Time Units and Material Units If both doors are affected, the prep time should be entered on the first line of the SAGA claim and only once on the first Paint/Corrosion Claim Form Note: Authorization and claim reimbursement are contingent on the usage of original parts for the repair Body Painting Prep Time The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material. Part Number Part Description Part Qty Part Price per Unit Total Part Price Description of Repair Paint Subtotal Repair/Replace Labor Operation(s) 320 23 Time Units Remove and Install One Front Door 57511900 30 Front Door Replace (2 Door Model) 57515550 160 Body Cavity Seal Coat 51017501 30 All other parts should be claimed separately in the SAGA claim Full interactive forms can be found in the foilowing location: WISE > Resource Center > Forms > Paint/ Corrosion > TB# in the sub heading > Locate form specific to the vehicle and the repair. Outside Material LACKMATF Part Amount Subtotal $ - Total Paint Material Amount $ 276.00 Total Parts Amount $ 276.00 VW Representative Authorization No. Body Labor Subtotal Total TU/MU Authorization Date TB 2038504 Authorization valid until: VW Representative Name (printed) VW Representative Signature 220 540 23 L00X0000 $ 320.00 A0041000 $ 220.00 Total Outside Material: $ 276.00 Total: $ 816.00 Paint/Corrosion Claim Form 400000 Dealer No. Repair Order No. 910000 VIN (17-Digits) 9BWDE61J444000000 Color No. (4-digit ElsaPro Paint No.) LB5N Dealer Labor Rate If repeat repair, provide explanation in box below: 100.00 Paint material price per unit Service No. Damage Code Dmg Loc Part manufacturer (Vendor Code) 5729 0003 061 061 12.00 Dealer-owned paint shop? Yes Original paint material? Yes Description of Repair Paint Labor Operation(s) No No Time Units Mat'l Units Paint One New Front Door (2 Door Model) (S1) 57517953 160 9 Paint One New Front Door Trim Strip (S1) 66217999 20 1 51017173 160 Verify ALL Labor Operation Time Units and Material Units If both doors are affected, the prep time should be enteredd on the first line of the SAGA claim and only once on the first Paint/Corrosion Claim Form Note: Authorization and claim reimbursement are contingent on the usage of original parts for the repair Body Painting Prep Time The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material. Part Number Part Description Part Qty Epoxy Primer Part Price per Unit 1 $ Total Part Price 40.00 Description of Repair Paint Subtotal Repair/Replace Labor Operation(s) 340 10 Time Units Remove and Install One Front Door 57511900 30 Dismantle and Assemble One Front 57513750 160 57514199 50 Door Remove Rust from One Door Fold Example Part Qty and Part Price per Unit only and Seal Off All other parts should be claimed separately in the SAGA claim Full interactive forms can be found in the foilowing location: WISE > Resource Center > Forms > Paint/ Corrosion > TB# in the sub heading > Locate form specific to the vehicle and the repair. Outside Material LACKMATF Part Amount Subtotal $ 40.00 Body Labor Subtotal 240 Total Paint Material Amount $ 120.00 Total TU/MU 580 Total Parts Amount $ 160.00 VW Representative Authorization No. Authorization Date TB 2038504 Authorization valid until: VW Representative Name (printed) VW Representative Signature L00X0000 $ 10 340.00 A0041000 $ 240.00 Total Outside Material: $ 160.00 Total: $ 740.00 SRT Reference Table for TPI# 2038887 Repair door (2 door Model - Golf) Body Labor Labor Operation : Remove and install one front door Labor Operation : Dismantle and assemble one front door Labor Operation : Remove rust from one door fold and seal off 57 51 19 00 = 30 TU 57 51 37 50 = 130 TU 57 51 41 99 = 50 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting Labor Operation: Paint one front door Labor Operation: Paint one new front door trim strip 51 01 71 73 = 110 TU 57 51 79 53 = 130 TU 66 21 61 50 = 20 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front door Labor Operation: Paint one new front door trim strip 13 MU 1 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF Repair door (4 door Model - Golf) Body Labor Labor Operation : Remove and install one front door Labor Operation : Dismantle and assemble one front door Labor Operation : Remove rust from one door fold and seal off 57 51 19 00 = 30 TU 57 51 37 60 = 160 TU 57 51 41 99 = 50 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting Labor Operation: Paint one front door Labor Operation: Paint one new front door trim strip 51 01 71 73 = 110 TU 57 51 79 53 = 130 TU 66 21 61 50 = 20 Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front door Labor Operation: Paint one new front door trim strip 10 MU 1 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF Repair door (Jetta Wagen) Body Labor Labor Operation : Remove and install one front door Labor Operation : Dismantle and assemble one front door Labor Operation : Remove rust from one door fold and seal off 57 51 19 00 = 30 TU 57 51 37 50 = 160 TU 57 51 41 99 = 50 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 73 = 160 TU Labor Operation: Paint one front door 57 51 79 53 = 160 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front door 9 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF Replace door (2 door Model - Golf) Body Labor Labor Operation : Remove and install one front door Labor Operation : Replace one front door Labor Operation : Wax Body 57 51 19 00 = 30 TU 57 51 55 50 = 160 TU 51 01 75 01 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting Labor Operation: Paint one front door Labor Operation: Paint one new front door trim strip 51 01 71 53 = 110 TU 57 51 61 50 = 190 TU 66 21 61 50 = 20 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front door Labor Operation: Paint one new front door trim strip 22 MU 1 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF Replace door (4 door Model - Golf) Body Labor Labor Operation : Remove and install one front door Labor Operation : Replace one front door Labor Operation : Wax Body 57 51 19 00 = 30 TU 57 51 55 60 = 160 TU 51 01 75 01 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting Labor Operation: Paint one front door Labor Operation: Paint one new front door trim strip 51 01 71 53 = 110 TU 57 51 61 60 = 160 TU 66 21 61 50 = 20 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front door Labor Operation: Paint one new front door trim strip 18 MU 1 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF Replace door (Jetta Wagen) Body Labor Labor Operation : Remove and install one front door Labor Operation : Replace one front door Labor Operation : Wax Body 57 51 19 00 = 30 TU 57 51 55 50 = 160 TU 51 01 75 01 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 53 = 160 TU Labor Operation: Paint one front door 57 51 61 50 = 130 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front door 10 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF