Service Bulletin

Service Bulletin
Applies To:
12-041
July 23, 2014
See VEHICLES AFFECTED
New Software Update (Vehicle Will Not Start)
(Supersedes , dated March 19, 2014, to revise the information marked by the black bars)
REVISION SUMMARY
• Under VEHICLES AFFECTED, 2012–14 CR-V VIN
information was updated.
• Under SOFTWARE INFORMATION, the software
was updated so that vehicles that were previously
repaired with the earlier software are eligible for this
new software version update. If the MVCI displays
This vehicle does not need an update at this time
during the update, the software has already been
updated.
2012 Civic 4-Door A/T: (DX, LX, EX, EX-L)
From VIN 19XFB2F..CE000001 thru
19XFB2F..CE063549 (KA)
From VIN 19XFB2F..CE300001 thru
19XFB2F..CE352629 (KL)
From VIN 2HGFB2F..CH500001 thru
2HGFB2F..CH563701(KA)
From VIN 2HGFB2F..CH500001 thru
2HGFB2F..CH563567(KL)
From VIN JHMFB2F..CS000001 thru
JHMFB2F..CS006549 (KA)
SYMPTOM
The customer states the vehicle did not start due to a
low state battery charge.
2012 Civic 4-Door A/T: (HF)
From VIN 2HGFB2F..CH5000001 thru
2HGFB2F..CH566371(KL)
From VIN 2HGFB2F..CH500001 thru
2HGFB2F..CH565568 (KA)
NOTE:
• A dead battery could be normal depending on the
battery condition, battery age, and how long the
vehicle has sat. This software update will have no
effect on these conditions.
• A jump-start should only be used to get the vehicle to
a service station or dealer. It should not be used to
fully charge the battery.
• There are many other possible causes for a vehicle
needing multiple jump starts, such as a faulty
alternator, a faulty or sulfated battery, a parasitic
draw, or loose battery cables.
POSSIBLE CAUSE
The vehicle’s battery sensor monitors battery condition
and the PCM determines charging mode. Based on the
sulfation of the battery and customer driving habits, the
PCM may not select the correct charge mode.
VEHICLES AFFECTED
2012–14 CR-V: ALL
2012 Civic 2-Door A/T: (DX, LX, EX ,EX-L)
From VIN 2HGFG3B..CH500001 thru
2HGFG3B..CH545051 (KL)
From VIN 2HGFG3B..CH500001 thru
2HGFG3B..CH544845 (KA)
2012 Civic 4-Door M/T:
From VIN 2HGFB2E..CH500001 thru
2HGFB2E..CH563762 (KA)
From VIN 19XFB2E..CE000001 thru
19XFB2E..CE064072 (KL)
2012 Civic Hybrid:
From VIN JHMFB4F..CS000001 thru
JHMFB4F..CS009670
2012 Civic Natural Gas:
From VIN 19XFB5F..CE000001 thru
19XFB5F..CE001625
2012 Civic Si 2-Door:
From VIN 2HGFG4A..CH700001 thru
2HGFG4A..CH703235
2012 Civic Si 4-Door:
From VIN 2HGFB6E..CH700001 thru
2HGFB6E..CH703684
CORRECTIVE ACTION
Update the PGM-FI software.
2012 Civic 2-Door M/T: (DX, LX, EX, EX-L)
From VIN 2HGFG3A..CH500001 thru
2HGFG3A..CH544991 (KA)
 2014 American Honda Motor Co., Inc. – All Rights Reserved
ATB 48148-51855 REV3 (1407)
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CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Program ID
(or later)
Program P/N
(or later)
2012–13 CR-V 2WD
EX, EX-L
5A305
37805-R5A-305
2012–13 CR-V 2WD
LX
5A307
37805-R5A-307
2012–13 CR-V AWD
EX, EX-L
5A306
37805-R5A-306
2012–13 CR-V AWD
LX
5A308
37805-R5A-308
2014 CR-V 2WD EX,
EX-L
5AA04
37805-R5A-A04
SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from
a failure to update the HDS or MVCI are not covered
under warranty.
2014 CR-V 2WD LX
5AA24
37805-R5A-A24
2014 CR-V AWD EX,
EX-L
5AA14
37805-R5A-A14
2014 CR-V AWD LX
5AA34
37805-R5A-A34
MVCI Control Module (CM) Update:
Application Version V3.01.40 or later
Database update 10-June-2014 or later
2012 Civic 2/4-door
DX, LX, 2-door EX
1AA060
37805-R1A-A06
2012 Civic 2/4-door
DX, LX, EX, EX-L
(KA)
1AA560
37805-R1A-A56
2012 Civic 4-door HF
(KA)
1AA640
37805-R1A-A64
2012 Civic 2/4-door
DX, LX, EX, EX-L
(KL)
1YL570
37805-R1Y-L57
Check that the MVCI indicates the applicable program
ID listed below (or a later program ID) as the
Recommended Update when the update begins.
If the MVCI displays This vehicle does not need an
update at this time during the update, the software for
this service bulletin is already installed.
2012 Civic 4-door HF
(KL)
1YL930
37805-R1Y-L93
2012 Civic Natural
Gas
1ZA530
37805-R1Z-A53
2012 Civic Hybrid
(KA)
W0A760
37805-RW0-A76
For more information about updating the HDS, the
MVCI, and vehicle systems, refer to Service Bulletin
01-023, Updating Control Units/Modules.
2012 Civic Hybrid
(KL)
W0L740
37805-RW0-L74
2012 Civic 2/4-door
SI
X0A050
37805-RX0-A05
OP#
1255B9
Description
Update PGM-FI software
(includes battery check)
Failed Part:
P/N 37820-R1A-A54
Defect Code:
03214
Symptom Code:
03203
Skill Level:
Repair Technician
Year/Model
FRT
0.4 hr
HDS Software Version:
3.014.012 or later
Before beginning the repair, make sure that both
the HDS and MVCI are updated as listed above.
Do only the update listed in this service bulletin.
REPAIR PROCEDURE
1. Check the condition of the battery using the GR8
battery diagnostic station (software version
192-210007K or later). If necessary, replace the
battery before updating the PGM-FI software. Refer
to Service Bulletin 88-023, Battery Testing and
Replacement.
2. Update the PGM-FI software. Refer to Service
Bulletin 01-023, Updating Control Units/Modules.
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