PIC6137D

Service Bulletin Details

Public Details for: PIC6137D

This preliminary information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal op


- 2018 - 2017 - 2016 - 2015 - 2014 -

Bulletin No.: PIC6137D
Published date: 01/30/2018
Preliminary Information
PIC6137D Normal Characteristic - Engine Stops Running After Extended Idle
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Cadillac
ATS
2014 - 2018
ALL
ALL
ALL
ALL
Cadillac
CTS Sedan (VIN A)
2014 - 2018
ALL
ALL
ALL
ALL
Cadillac
CT6
2016 - 2018
ALL
ALL
ALL
ALL
Cadillac
XTS
2014 - 2018
ALL
ALL
ALL
ALL
Equipped with PEPS (Passive Entry Passive Start) System (RPO ATH)
Supersession Statement:
This PI was superseded to update model years. Please discard PIC6137C.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition / Concern
Some customers may comment that the engine stops running after extended idle with shifter in Park.
Recommendations / Instructions
A engine run timeout feature is standard on all push button start vehicles. There are 2 different scenarios for how the feature will work.
2014 models
1. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the
engine will shut off after 2.5 hours. (i.e. no fob present.)
2. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the PEPS System will reach out and
look for the fob after 2.5 hours. If the fob is located, the timer will reset an additional 2.5 hours (5 hours total). Following that period,
the engine will shut off.
NOTE: If at any time during the first two scenarios the vehicle shifter is removed from park, the timer will reset and start over.
This is normal operation and no repairs should be made.
2015 - 2016 models
1.If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is in park, the engine will
shut off after 1 hour. (i.e. no fob present.)
2. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the PEPS system will reach out and look
for the fob after 1 hour. If the fob is located, the timer will reset an additional 1 hour (2 hours total). Following that period the engine
will shut off.
NOTE: If at any time during the first two scenarios the vehicle shifter is removed from park, the timer will reset and start over.
This is normal operation and no repairs should be made.
2017 and Newer Models:
This information can now be found in the Owner's Manual under: Driving and Operating / Driving Information / Regulated / Extended
Parking
See example SI Owner's Manual Document ID: 4599068
Customer Information
Please communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed
performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
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