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Dealer message - american honda (ahm) is investigating certain 2011-2014 odysseys with a complaint of the power sliding doors detaching from rollers. To fully understand the cause of this condition, ahm would like to inspect the vehicle pr


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2014 HONDA ODYSSEY
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2013 HONDA ODYSSEY
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2012 HONDA ODYSSEY
Models from 2011
2011 HONDA ODYSSEY 
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Sent on
06
From
Parts and Service Division
Subject
Request for V isit: 2011-2014 Odyssey Pow er Sliding Doors Detach ing from Rollers
To:
From:
RE:
05
2014
Expires on 06
19
2014
All Honda Service Managers/Advisors
Technical Research & Support Group
Request for Visit: 2011-2014 Odyssey Power Sliding Doors Detaching from Rollers (Zone 7)
This message is solely directed to Honda dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda (AHM) is investigating certain 2011-2014 Odysseys with a complaint of the power sliding doors
detaching from rollers. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you
attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. Vehicle has not been involved in any collision.
2. Must be able to duplicate the issue.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS will
need to record certain vehicle information and provide you with further instructions.
Thank you.
© 2000–2014, American Honda Motor Co., Inc. All Rights Reserved.
American Honda Motor Co., Inc.
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