Service Bulletin

Service Bulletin
Applies To:
12-011
2011 RDX 2WD – From VIN 5J8TB2H..BA000532 thru 5J8TB2H..BA001016
2011 RDX SH-AWD – From VIN 5J8TB1H..BA000611 thru 5J8TB1H..BA001037
2010 TSX L4 – From VIN JH4CU2...AC029389 thru JH4CU2...AC030350
April 1, 2014
Starter Motor Intermittently Grinds in Cold Weather
(Supersedes 12-011, dated March 20, 2012, to revise the information marked by the black bars)
REVISION SUMMARY
Under PARTS INFORMATION, the starter motor part
numbers were revised.
SYMPTOM
The starter motor intermittently grinds in cold weather
(typically 45° F or colder).
POSSIBLE CAUSE
The starter clutch housing may be out of specification,
causing uneven loading between the clutch roller and
the starter pinion.
CORRECTIVE ACTION
Replace the starter motor.
PARTS INFORMATION
RDX Starter Motor Assembly:
P/N 31200-RWC-A02-RM
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation Number: 116100
Flat Rate Time:
0.8 hour
Failed Part:
P/N 31200-RWC-A01
Defect Code:
03001
Symptom Code:
04215
Skill Level:
Repair Technician
REPAIR PROCEDURE
NOTE: This procedure is in an outline form that you
can also use as a checklist for the repair. If you need
more details on the item below, bookmark it in the
appropriate service manual, or view it online.
- Battery Disconnection/Reconnection
Replace the starter motor as described in the
appropriate service manual. Online, enter keyword
STARTER, and select Starter Removal and
Installation.
TSX Starter Motor Assembly:
P/N 31200-R40-A01-RM
Gasket, Intake Manifold:
P/N 17115-R40-A01
 2014 American Honda Motor Co., Inc. – All Rights Reserved
BTB 47492-51191 REV1 (1404)
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CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this
bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized
Acura automobile dealer.