A681415 2038904-

Technical Service Bulletin
68 Rear power outlet compartment detached from center console
68 14 15 2038904/1 November 5, 2014.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, A7, A8
2011 - 2016
All
Not Applicable
Condition
The 12V outlet compartment in the rear center console is disengaged, causing the compartment to come out or to
not close into the console.
Technical Background
The compartment was bumped or kicked while open, causing it to disengage.
Production Solution
Not applicable.
Service
The compartment can be quickly reinstalled. Replacing the compartment is not necessary.
1. Before reinstalling the compartment,
inspect it for damage.
Note:
Ensure that the slow release brake
wheel (Figure 1) is not damaged or
missing. The slow release brake wheel
prevents the compartment from
opening too quickly.
Figure 1. Slow release brake wheel.
© 2014 Audi of America, Inc.
Page 1 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
2. Reinstall the compartment by
positioning it on both hinge guides,
then using a forceful push (toward the
front of the vehicle) to engage it
(Figure 2). The attached video shows
this process.
Figure 2. Correctly engaged compartments (A6, A7 in top left and A8
in bottom left) and incorrectly engaged compartments (A6, A7 in top
right and A8 in bottom right).
3. Explain to the customer that this is not
a warrantable repair. Show the
customer how to reinstall the
compartment if it disengages again.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB (2038094) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2014 Audi of America, Inc.
Page 2 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.