K03179378
Service Bulletin Details
Public Details for: K03179378
Models from 2017
2017 MACK CHU |
2017 MACK CXU |
2017 MACK GU |
Models from 2016
2016 MACK CHU |
2016 MACK CXU |
2016 MACK GU |
Solution K03179378 Tuesday, March 6, 2018 7:23:32 PM CET Solution Title (customer effect) Service Only Regen Requested With No Warning. Diagnostic Trouble Codes ( DTC ) P24A4 / P10FE Active Or Inactive With Several Counts - OBD15 And US14+OBD16 (Non-Common Rail Fuel System) Chassis Cause OBD15 and US14+OBD16 (Commonly Year Models 2016 and 2017) Conventional Chassis that spend most of the time in stop-and-go operation may log DTCs P24A4 and P10FE, together or separately. Solution Overview During city driving (P&D and LTL) duty cycles, the Diesel Particulate Filter (DPF) can accumulate large amounts of soot inside. If the chassis is not driven on the highway enough for passive regeneration to reduce soot levels, a stationary regeneration will be required. The unit may also display “Service Only” regeneration on the Driver Information Display ( DID ) with no prior alert to the driver, which can result in an unplanned stop at a maintenance facility for a service regeneration can be performed. Repair Verify the chassis emissions level • Details can be found in the Product Details box on the Product tab in PTT as seen below: For OBD15 And US14+OBD16 Chassis: - Software improvements have been released to address these codes. If one or both codes are present and there are no other symptoms to indicate a physical issue, software should be checked and updated as necessary. • Updated software for OBD15 chassis will have a Main Software (MSW) 23167877 or newer • Updated software for US14+OBD2016 chassis will have a Main Software (MSW) 23169815 or newer - In some cases, containment software may have been loaded to the chassis with special instructions provided to the driver. - For chassis that have older MSW part numbers than listed above, including chassis with containment previously loaded: A. Reprogram the following modules in the order listed. 1. Engine Control Module ( EMS ) 2. Aftertreatment Control Module ( ACM ) B. Reset the soot load, clear DTCs and run a regeneration if P24A4 or P10FE were present before programming the vehicle. - If the chassis returns for frequent recurrence of the code following the software update, normal Guided Diagnostic procedures will need to be followed. Interna l comm ents (BO) ALL INFORMATION BELOW is previous information for reference only: If the conversion kit is performed, THIS DOCUMENT must be delivered to the servicing dealer and explained to the customer. Solution visibility Dealer distribution Function(s)/component(s) affected Function affected exhaust , DPF Function Group Function Group 254 catalytic converter; exhaust emission control equipment , 258 emissions aftertreatment , 284 control system, fuel supply Customer effect Main customer effect Administration soot , regeneration , fault code/display Author ut0031h Last modified by RU4469V Creation date 01-08-2016 20:08 Date of last update 12-02-2018 17:02 Status Published Average score 5 Number of scores 1 NA_Reviewer a175606 NA_MACK_Vehicle_Range NA_MACK_Vehicle_Ran ge Conventional , CHU , CXU , GU NA_VOLVO_Vehicle_Range NA_VOLVO_Vehicle_Ra nge Conventional , VNL , VNM , VHD , VAH Engine family Engine family Volvo , 11L Engine , 13L Engine , Mack , MP7 , MP8 Emission Standard Emission Standard US16 , US15