T-SB-0229-17

Service Bulletin Details

Public Details for: T-SB-0229-17

Tsb: some 2017 model year highlander and sienna vehicles may exhibit a mil ?On? Condition with diagnostic trouble code (dtc) P211904 ? Throttle actuator ?A? Control throttle body range/performance system internal failure present. The engine


- 2017 -

Models from 2017
2017 TOYOTA HIGHLANDER
2017 TOYOTA SIENNA 
T-SB-0229-17
June 22, 2017
MIL "ON" DTC P211904
Service
Category
Engine/Hybrid System
Section
Engine Control
Market USA
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2017
Highlander, Sienna
Introduction
Some 2017 model year Highlander and Sienna vehicles may exhibit a MIL “ON” condition with
Diagnostic Trouble Code (DTC) P211904 – Throttle Actuator “A” Control Throttle Body
Range/Performance System Internal Failure present. The Engine Control Module/Powertrain
Control Module (ECM/PCM) logic has been modified to reduce the possibility of this condition.
Follow the Repair Procedure below to address this condition.
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL
PLANT
DRIVETRAIN
AWD
TMMI
West
2WD
Highlander
START & STOP
PRODUCTION CHANGE EFFECTIVE VIN
Y
5TDJZRFH#HS433631
N
5TDBZRFH#HS433631
Y
5TDKZRFH#HS216576
N
5TDZZRFH#HS216576
AWD
5TDJZRFH#HS516309
Y
TMMI
East
2WD
5TDKZRFH#HS517245
AWD
5TDZZ3DC#HS863189
Sienna
N
2WD
© 2017 Toyota Motor Sales, USA
5TDDZ3DC#HS176531
Page 1 of 8
T-SB-0229-17
June 22, 2017
Page 2 of 8
MIL "ON" DTC P211904
Warranty Information
OP CODE
MODEL
DESCRIPTION
DRIVETRAIN
S&S
TIME
Y
89661-0E830
89661-0E831
N
89661-0E840
89661-0E841
AWD
Highlander
0.4
Y
Reprogram ECM
(PCM)
EG1652
2WD
AWD
Sienna
89661-0E850
89661-0E851
89661-0E860
89661-0E861
N
0.4
2WD
OFP
T1
T2
8A
99
89661-08443
89661-08444
89661-08163
89661-08164
APPLICABLE WARRANTY
This repair is covered under the Toyota Federal Emission Warranty. This warranty is in effect for
96 months or 80,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2017 Toyota Motor Sales, USA
T-SB-0229-17
June 22, 2017
Page 3 of 8
MIL "ON" DTC P211904
Parts Information
MODEL
DRIVETRAIN
S&S
PREVIOUS
NEW
Y
89661-0E830
89661-0E831
89661-0E832
N
89661-0E840
89661-0E841
89661-0E842
Y
89661-0E850
89661-0E851
89661-0E852
89661-0E860
89661-0E861
89661-0E862
89661-08443
89661-08444
89661-08445
89661-08163
89661-08164
89661-08165
AWD
Highlander
2WD
AWD
N
Sienna
2WD
–
–
PART NUMBER
–
00451-00001-LBL
PART NAME
QTY
Computer, Engine Control
(ECM/PCM)
–
Authorized Modification Labels
1
NOTE
The ECM (PCM) should NOT be replaced as part of the Repair Procedure.
Authorized Modification Labels may be ordered in packages of 25 from the Materials
Distribution Center (MDC) through Dealer Daily – Parts – Dealer Support Materials Orders.
© 2017 Toyota Motor Sales, USA
T-SB-0229-17
June 22, 2017
Page 4 of 8
MIL "ON" DTC P211904
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream 2.0*
PART NUMBER
QTY
TS2UNIT
Techstream Lite
ADE
TSLITEPDLR01
Techstream Lite (Green Cable)
1
TSLP2DLR01
NOTE
Only ONE of the Techstream units listed above is required.
Software version 12.10.018 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
GR8 Battery Diagnostic Station*
00002-MCGR8
1
* Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
Calibration Information
CALIBRATION ID
MODEL
DRIVETRAIN
S&S
ECU TYPE
Main
Y
PREVIOUS
NEW
896630E43000
896630E43100
896630E43200 / 896650E09100
Sub
896650E09000
Main
896630E44000
896630E44100
AWD
Highlander
N
2WD
Sub
896650E10000
Main
896630E45000
896630E45100
Y
Sub
896650E11000
© 2017 Toyota Motor Sales, USA
896630E44200 / 896650E10100
896630E45200 / 896650E11100
T-SB-0229-17
June 22, 2017
Page 5 of 8
MIL "ON" DTC P211904
Calibration Information (Continued)
CALIBRATION ID
MODEL
DRIVETRAIN
S&S
ECU TYPE
Main
Highlander
2WD
PREVIOUS
NEW
896630E46000
896630E46100
896630E46200 / 896650E12100
Sub
896650E12000
Main
896630836000
896630836300
896630836400
AWD
N
Sub
896650808000
896650808100
Main
896630828000
896630828300
896630828400
896630836500 / 896650808200
Sienna
2WD
Sub
896630828500 / 89650807200
896650807000
896650807100
Repair Procedure
1. Using Techstream, check for stored DTCs.
Is DTC P211904 present?

YES — Continue to step 2.

NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
© 2017 Toyota Motor Sales, USA
T-SB-0229-17
June 22, 2017
Page 6 of 8
MIL "ON" DTC P211904
Repair Procedure (Continued)
2. Check for the Authorized Modifications Label affixed to the vehicle in the applicable locations
shown below.
Is the calibration ID listed the latest ECM (PCM) calibration?

YES — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

NO — Continue to step 2.
Figure 1. Location of Authorized Modifications Label for 2017 Highlander
TOYOTA MOTOR CORPORATION
AUTHORIZED MODIFICATIONS
THE FOLLOWING MODIFICATIONS HAVE BEEN MADE:
1
2
THESE MODIFICATIONS HAVE BEEN APPROVED
AS APPROPRIATE BY EPA AND CARB
3
DEALER CODE:
CHANGE AUTHORITY:
DATE:
4
5
1
Replacement ECM (PCM) Part Number
(i.e., 89661-0E832)
4
Date Completed
2
NEW Calibration ID(s) (i.e., 896630E43200)
5
This SB Number
3
Dealer Code
© 2017 Toyota Motor Sales, USA
T-SB-0229-17
June 22, 2017
Page 7 of 8
MIL "ON" DTC P211904
Repair Procedure (Continued)
Figure 2. Location of Authorized Modifications Label for 2017 Sienna
TOYOTA MOTOR CORPORATION
AUTHORIZED MODIFICATIONS
THE FOLLOWING MODIFICATIONS HAVE BEEN MADE:
1
2
THESE MODIFICATIONS HAVE BEEN APPROVED
AS APPROPRIATE BY EPA AND CARB
3
DEALER CODE:
CHANGE AUTHORITY:
DATE:
4
5
1
Replacement ECM (PCM) Part Number
(i.e., 89661-08165)
4
Date Completed
2
NEW Calibration ID(s) (i.e., 896630836500)
5
This SB Number
3
Dealer Code
3. Flash reprogram the ECM (PCM)
NOTE
The GR8 Battery Diagnostic Station MUST be used in Power Supply Mode to maintain
battery voltage at 13.5V while flash reprogramming the vehicle.
For details on how to use the GR8 Battery Diagnostic Station, refer to the
GR8 Instruction Manual located on the Technical Information System (TIS),
Diagnostics – Tools & Equipment – Battery Diagnostics.
Follow the procedures outlined in Service Bulletin No. T-SB-0134-16 “Techstream ECU Flash
Reprogramming Procedure,” and flash the ECM (PCM) with the NEW calibration file update.
© 2017 Toyota Motor Sales, USA
T-SB-0229-17
June 22, 2017
Page 8 of 8
MIL "ON" DTC P211904
Repair Procedure (Continued)
4. Prepare and install the Authorized Modifications Label.
A. Using a permanent marker, enter the following information on the label:
 ECM part number [Refer to the Parts Information section for
the NEW PART NUMBER]
 Calibration ID(s) [Refer to the Calibration Information section for the
NEW CALIBRATION ID]
 Dealer Code
 Repair Date
 Change Authority [This bulletin number]
B. Affix the Authorized Modifications Label to the vehicle at the location shown in
Figures 1 and 2. The Authorized Modifications Label is available through the MDC,
P/N 00451-00001-LBL.
5. Test drive the vehicle to confirm proper vehicle operation.
© 2017 Toyota Motor Sales, USA

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