T-TT-0420-16_Rev

Service Bulletin Details

Public Details for: T-TT-0420-16_Rev

Tt: techstream cannot perform a dcm (telematics ecu) activation following a dcm replacement. Techstream may exhibit an ?Atx web service unavailable? Error or similar message when attempting a dcm activation. This is a known condition and wi


- 2018 - 2017 -

Models from 2018
2018 TOYOTA CAMRY
Models from 2017
2017 TOYOTA PRIUS 
Tech Tip T-TT-0420-16
Subject
July 27, 2017
Market
Techstream Cannot Perform DCM Activation
Service Category
Section
Audio/Visual/Telematics
Cellular Communication
USA
Applicability
2017 Prius Prime 2018 Camry / HV
APPLICABLE VEHICLES
2018
2018
Camry
Camry HV
2017
Prius Prime
CONDITION
Techstream cannot perform a DCM (Telematics ECU) Activation following a DCM replacement.
Techstream may exhibit an “ATX web service unavailable” error or similar message when attempting a
DCM activation. This is a known condition and will be remedied in the near future.
RECOMMENDATIONS
Create a Technical Assistance (TAS) Case, then call TAS for assistance with completing the DCM
activation.
NOTE:
DCMs on vehicles other than the 2017 Prius Prime, 2018 Camry and 2018 Camry HV can be
activated using Techstream.
LINK REFERENCES
This Tech Tip does not contain any link references
Expires on
Ver. 2.7 01/01/2016 T
01/27/2018
Rev2
© 2016, Toyota Motor Sales, USA
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