S-SB-0018-17
Service Bulletin Details
Public Details for: S-SB-0018-17
- 2016 -
Models from 2016
2016 SCION IA |
S-SB-0018-17 August 14, 2017 DTC U0323/U0423/U3000 Cannot be Deleted Service Category Audio/Visual/Telematics Section Navigation/Multi Info Display Market USA Applicability YEAR(S) MODEL(S) 2016 iA ADDITIONAL INFORMATION Introduction Some 2016 model year iA vehicles may exhibit Diagnostic Trouble Codes (DTCs) U0323 (PCM Software Incompatibility with Instrument Panel Control Module), U0423 (ABS Invalid Data Received from Instrument Panel Cluster Control Module), or U3000 (IC Control Module Internal Electronic Failure) if the vehicle’s battery or the multimedia display is disconnected. Follow the Repair Procedure in this bulletin to address this condition. Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 N/A Not Applicable to Warranty – – – – Required Tools & Equipment REQUIRED EQUIPMENT SUPPLIER Techstream 2.0* Techstream Lite PART NUMBER QTY TS2UNIT ADE Techstream Lite (Green Cable) TSLITEPDLR01 1 TSLP2DLR01 * Essential SST. NOTE Only ONE of the Techstream units listed above is required. Software version 12.10.018 or later is required. Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787. © 2017 Toyota Motor Sales, USA Page 1 of 5 S-SB-0018-17 August 14, 2017 Page 2 of 5 DTC U0323/U0423/U3000 Cannot be Deleted Repair Procedure The Tire Pressure Monitor System (TPMS) warning light flashes and/or the Traction Control System/Dynamic Stability Control (TCS/DSC) indicator lights will illuminate. The DTCs CANNOT be deleted if the DTC occurs when the ignition is turned to the OFF position within 20 seconds of turning the ignition ON, and the ROOM fuse (engine compartment) is NOT installed when the battery level is low, and/or the navigation receiver is disconnected. 1. Confirm the condition. Using Techsteam, perform a Health Check. Was DTC U0323, U04423, or U3000 retrieved? YES — Continue to step 2. NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. 2. Using Techstream, clear the DTCs. 3. Using Techstream, perform a Health Check. Was DTC U0323, U04423, or U3000 retrieved? YES — Continue to step 4. NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. 4. Verify that the navigation receiver and the ROOM fuse are properly installed. Figure 1. ROOM Fuse A. Verify that the ROOM fuse is installed in the Relay Block as shown. 2 1 1 Relay Block 2 ROOM Fuse Installation Location © 2017 Toyota Motor Sales, USA S-SB-0018-17 August 14, 2017 Page 3 of 5 DTC U0323/U0423/U3000 Cannot be Deleted Repair Procedure (Continued) B. Verify that the navigation receiver connectors are properly seated. Figure 2. Navigation Receiver Access the navigation receiver connectors. Refer to the Technical Information System (TIS), applicable model and model year Repair Manual: 1 2016 iA: Audio/Visual/Telematics – Audio Visual – “Audio/Video: Navigation Receiver: Removal” Are the navigation receiver connectors properly seated? YES — Go to step 6. NO — Continue to step 5. 1 Connector 5. If the navigation receiver connectors are NOT properly seated, complete the following procedure: A. Properly seat the connectors. B. Switch the ignition ON (engine OFF or ON) and wait 1 minute or more. C. Switch the ignition OFF and wait for 3 seconds or more. D. Switch the ignition ON (engine OFF or ON) and complete the navigation receiver automatic configuration. 6. Reinstall the multimedia display, audio panel #1 and audio panel #2. Refer to TIS, applicable model and model year Repair Manual: 2016 iA: Audio/Visual/Telematics – Audio Visual – “Audio/Video: Navigation Receiver: Installation” © 2017 Toyota Motor Sales, USA S-SB-0018-17 August 14, 2017 DTC U0323/U0423/U3000 Cannot be Deleted Repair Procedure (Continued) 7. On the “Home” screen, press the rightmost icon labeled Settings. Figure 3. 8. In the “Settings” menu, press System. Figure 4. NOTE The change to the “Settings” menu can be made using either the Temp or Distance submenu. If Distance is selected, go to substep B. A. In the “System” submenu, press Temp and Select F° or C° to change the temperature units. Choose the alternate setting from the previously selected measurement unit. Figure 5. © 2017 Toyota Motor Sales, USA Page 4 of 5 S-SB-0018-17 August 14, 2017 Page 5 of 5 DTC U0323/U0423/U3000 Cannot be Deleted Repair Procedure (Continued) B. In the “System” submenu, press Distance and select Miles or Km to change the mileage units. Choose the alternate setting from the previously selected measurement unit. Figure 6. 9. Turn the ignition key to the OFF position. 10. Turn the ignition key to the ON position and delete the DTCs using Techstream. 11. Confirm that the DTCs have been cleared using Techstream. 12. Return the original temperature and/or mileage units using the multimedia menu system. 13. Confirm that the DTCs do NOT reset. © 2017 Toyota Motor Sales, USA