T-TT-0339-15

Service Bulletin Details

Public Details for: T-TT-0339-15

Tt: some vehicles may exhibit an error message when trying to perform a radio software update: ?Unable to update the software. Please try again later.? If the following screen is seen; follow the directions below.


- 2016 - 2015 - 2014 -

Tech Tip T-TT-0339-15
Subject
March 16, 2016
Market
USA
Unable to Update Radio Software
Service Category
Section
Audio/Visual/Telematics
Audio/Video
Applicability
All Applicable Models
APPLICABLE VEHICLES
2014-2016
2014-2016
2015-2016
2015-2016
2014-2016
2014-2016
Highlander
Tundra
Venza
Prius V
4Runner
Highlander HV
2015-2016
2015-2016
2015-2016
2014-2016
2014-2016
Avalon
Sienna
Avalon HV
Tacoma
Sequoia
CONDITION
Some vehicles may exhibit an error message when trying to perform a radio software update: “Unable
to update the software. Please try again later.” If the following screen is seen; follow the directions
below.
RECOMMENDATIONS
Turn the vehicle ignition to the ACC ON position, remove the update USB stick from the vehicle, and
leave the vehicle in the ACC ON for a MINIMUM of 20 minutes. After the 20 minute ACC ON has
been performed, cycle the IG and attempt to perform the radio update.
LINK REFERENCES
This Tech Tip does not contain any link references
Expires on
Ver. 2.5 02/06/2015 T
08/22/2015
© 2015, Toyota Motor Sales, USA
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