L-SB-0170-17

L-SB-0170-17
October 26, 2017
HDD Navigation Map Update Process (EMV-N)
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2013
CT200H, IS250, IS350
2013 - 2014
ES300H, ES350, GS350,
GS450H, IS F, LS460,
LS600H
2013 - 2015
IS250C, IS350C, LX570,
RX350, RX450H
ADDITIONAL INFORMATION
SUPERSESSION NOTICE
The information contained in this bulletin supersedes SB No. L-SB-0074-14.
 The Parts Information, Required Tools & Equipment, and On-Vehicle Data Navigation Update
sections have been updated.
Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded.
Be sure to review the entire content of this bulletin before proceeding.
Introduction
Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool
(SST) USB drive to update the map, points of interest, Gracenote®, and system software. The
SST is used with all vehicles to deliver the update; however, a unique activation number is
required for each vehicle. Activation numbers are provided in an Activation Card Number
pamphlet available through the normal parts ordering system. Use the process described in this
bulletin to perform the update.
NOTE
 Gracenote® information MUST be updated at the same time as map data. This data is included
on the map data SST.
 Map data will be released annually through the shipment of a USB drive SST to each dealer.
The SST MUST be stored in the SST cabinet to ensure that it can be easily found.
© 2017 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process (EMV-N)
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Parts Information
PART NUMBER
PART NAME
QTY
PT219-HDD07-17
ACN NAV UPDTE V.17.1 (Pamphlet)
1
NOTE
The pamphlet is green with Lexus and Denso labels on the
front cover.
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
USB Drive Navigation Map Update – Denso*
LEXD-HDD07-17
1
* Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
On-Vehicle Data Navigation Update
1. Update Gracenote® information using Service Bulletin L-SB-0169-17, “HDD Navigation
Gracenote Database Update Process (EMV-N).”
HINT
Connect a battery charger to the vehicle prior to beginning the process to ensure constant
battery voltage.
2. Log in to the Technical Information System (TIS).
© 2017 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process (EMV-N)
On-Vehicle Data Navigation Update (Continued)
3. Log into the Navigation Update Wizard.
A. Click on the TIS tab.
B. Click on the Diagnostics tab.
Figure 1.
C. Click on the Navigation tab.
D. Re-enter your password.
E. Click Login.
4. Select Denso from the “Select Navigation
Manufacturer” dropdown.
Figure 2.
5. Enter the activation card number from the
inside of the pamphlet.
Figure 3.
6. Click Submit.
7. Press the “ENGINE START STOP” switch two times with the brake pedal released to cycle the
ignition to the ON position (Engine/Hybrid system OFF).
8. Note the head unit style to determine how to get to the “Map Data” screen.
A. Press the INFO APPS button on the
navigation head unit.
Figure 4.
© 2017 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process (EMV-N)
On-Vehicle Data Navigation Update (Continued)
B. Press Menu on the remote touchpad,
then select Info/Apps.
Figure 5.
9. Select Map Data on the navigation screen.
Figure 6.
10. Record the map version and map update ID
from the navigation screen.
Figure 7.
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HDD Navigation Map Update Process (EMV-N)
On-Vehicle Data Navigation Update (Continued)
11. Enter navigation data into the Navigation
Update Wizard form.
A. Select the correct USB part number
(found on the SST packaging, starts
with “LEXD”).
B. Input the map update ID into TIS
(without hyphens).
C. Input the map version into TIS.
D. Enter the VIN.
Figure 8.
E. Enter the repair order number.
F. Click Submit.
12. Check off each item AFTER confirming that
it is correct. If ANY of the information is
incorrect, click the Back button.
Figure 9.
13. Click Confirm.
14. Note the license key that is generated.
(Print this page if necessary.)
Figure 10.
15. Insert the USB drive SST into the USB port of the vehicle (usually located under the navigation
head unit, in the center console/armrest, or glove box).
16. Select Update Map on the
navigation screen.
Figure 11.
© 2017 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process (EMV-N)
On-Vehicle Data Navigation Update (Continued)
17. Select Yes.
Figure 12.
18. Enter the license key from step 14.
Figure 13.
19. Select OK.
20. Update the navigation head unit software. Select Yes on the “Software Update” screen to
accept and begin this update.
If the head unit displays the “Map Update” screen, go to step 21.
NOTE
Navigation map data will be loaded when this process completes.
Figure 14.
Figure 15.
© 2017 Lexus, a division of Toyota Motor Sales, USA
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HDD Navigation Map Update Process (EMV-N)
On-Vehicle Data Navigation Update (Continued)
A. Cycle ignition OFF, then ON (Ready
OFF/Engine OFF).
Figure 16.
B. Allow the update to complete.
Figure 17.
NOTE
This process will take approximately
10 minutes.
C. The head unit will prompt to cycle ignition. Cycle ignition OFF and then ON (Ready
OFF/Engine OFF).
D. Press the INFO APPS button.
Figure 18.
E. Select “Map Data” on the navigation screen.
© 2017 Lexus, a division of Toyota Motor Sales, USA
L-SB-0170-17
October 26, 2017
HDD Navigation Map Update Process (EMV-N)
On-Vehicle Data Navigation Update (Continued)
21. The navigation map update will
begin automatically.
Figure 19.
NOTE
This process will take approximately
45 minutes.
22. The NEW map data will be available AFTER
the ignition is cycled. Cycle ignition OFF,
then ON (Ready OFF/Engine OFF).
Figure 20.
23. The map update is complete.
Figure 21.
24. Verify navigation operation.
© 2017 Lexus, a division of Toyota Motor Sales, USA
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