ATS180307

Service Bulletin Details

Public Details for: ATS180307

Tech line summary article - american honda motor co.(ahm) is investigating certain 2016 pilots with a customer complaint of a no-start condition that requires the 12v battery to be replaced. To fully understand the cause of this condition,


- 2016 -

Models from 2016
2016 HONDA PILOT 
Tech Line Summary Article
March 2018
ATS 180307 Version 1
Looking for Failed 12-Volt Batteries
AFFECTED VEHICLES
2016 Pilot
We’re currently looking into a no-start issue requiring 12-volt battery replacement. To fully understand what’s causing it,
we need to collect failed batteries from vehicles that meet these criteria:
•
The test results from the GR8 battery diagnostic station read Replace.
NOTE: When testing a battery for a battery-related issue such as no-start, always use the GR8 instead of the
ED-18 battery tester. It offers more thorough testing.
•
The battery is still in the vehicle.
•
The battery is original equipment. You can tell if it is by the label on top of the case. If it’s black/white, that battery is
original equipment. If it’s blue/white, that battery is a Honda replacement.
•
The vehicle is from a customer, not dealer inventory.
If you have or know of such a vehicle, call Technical Research & Support at 800-880-1072. They’ll need certain vehicle
info from you and will give you further instructions.
© 2018 American Honda Motor Co., Inc. – All Rights Reserved
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