C1983A

L9 CM2350 MY2017 Transit Calibration Campaign
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Warranty Field Campaign
Campaign Number:
c1983
Revision: A
L9 CM2350 MY2017 Transit Calibration Campaign
Released Date: 29-Mar2018
Expiration Date (U.S.
and Canada): 01-Feb2020
Expiration Date
(International): 01-Feb2020
L9 CM2350 MY2017 Transit Calibration
Campaign
Attention
• U.S / Canadian Dealers
• U.S / Canadian Distr./Branches and Div. Offices
• Worldwide distr./ branches and Div./Reg Offices (Automotive & CIHR-MR)
This is to revise and replace C1983, dated 09-Feb-2018. This revision is to:
1. Adding SRTs, and
2. adding a campaign check, and
3. updating the narrative.
If additional information is required, please contact your Cummins Warranty
Operations Group Leader.
Description
This Campaign authorizes certified repair locations to re-calibrate the ECM on certain L9
CM2350 MY2017 engines.
Note : This field action provides retroactive coverage for repairs completed by
Cummins authorized repair locations prior to the release date of this document.
https://qsol.cummins.com/qs3/pubsys2/xml/en/campaign/2019/c1983.html
4/2/2018
L9 CM2350 MY2017 Transit Calibration Campaign
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Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.
Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following
actions:
1. Recalibrate the ECM as described in Procedure 019-032 in Service Bulletin 4310787
for L9 CM2350. Download the latest calibration available on Quickserve® Online.
2. File claim for labor associated with this repair. Provide documentation of the ECM
revision codes from before and after the recalibration in the claim narrative.
Material Disposition
There are no materials involved in the field action.
Reimbursements
Parts
There are no parts covered in this field action.
Note : SRTs to gain access that are required to complete the repair, that are
sufficiently explained in the claim narrative, may also be claimed on this action.
Note : All SRTs are OPTIONAL. Select ONLY the appropriate SRTs for the
repair performed. Claim ONLY SRTs 19-0G5 and the appropriate Admin if the
unit DID require an updated calibration. Only SRT 17-902 and the appropriate
Admin should be claimed if the unit DID NOT require calibration.
Labor Using Applicable Access Code and Time
SRT Code
Description
00-90X
Administrative time
00-90X
Administrative Time Open and Close Repair
Order (Road Repairs)
https://qsol.cummins.com/qs3/pubsys2/xml/en/campaign/2019/c1983.html
Time (hrs)
4/2/2018
L9 CM2350 MY2017 Transit Calibration Campaign
SRT Code
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Description
17-902
Campaign check
(Optional)
19-0G5
Engine Control Module
Calibration Code Transfer (EPA 2017)
(Optional)
Time (hrs)
Travel
Travel is covered under this field action. Towing is not covered under this field action.
Note : Please schedule the Technician's time to maximize the number of units
that can be repaired on a single visit. When filing claims for multiple ESNs,
where travel is required and authorized, travel can be filed to ONLY one (1)
ESN. NOTE: Technician travel for this Transit action is authorized at 10
vehicles per trip.
Other Claimables
Consumables are not covered under this field action.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™
Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please
reference the "Warranty" tab in QuickServe® Online. If there are additional questions,
please contact your local Cummins Distributor.
Claim Codes
Description
Code
Account Code:
65
Pay Code:
Distributor = X
Pay Code:
Dealer = D
Pay Code:
International = I
Failure Code:
WEQPED
Attachments
https://qsol.cummins.com/qs3/pubsys2/xml/en/campaign/2019/c1983.html
4/2/2018
L9 CM2350 MY2017 Transit Calibration Campaign
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Click here to see c1983_esn-list.xls
(/service/english/attachments/c1983_esn-list.xls)
Engine Family
Fuel System
Design Application
Market Application
Automotive
All
Last Modified: 29-Mar-2018
https://qsol.cummins.com/qs3/pubsys2/xml/en/campaign/2019/c1983.html
4/2/2018