A341832 2045108_
Service Bulletin Details
Public Details for: A341832 2045108_
This technical bulletin provides information regarding a rattling noise or vibrations when creeping in reverse or drive.
Models from 2018
| 2018 AUDI A4 |
| 2018 AUDI A4 ALLROAD |
| 2018 AUDI A5 |
| 2018 AUDI A5 CABRIOLET |
| 2018 AUDI A6 |
| 2018 AUDI ALLROAD |
| 2018 AUDI Q5 |
Models from 2016
| 2016 AUDI A6 |
34 Vibrations or rattling noises when pulling away in forward or reverse 34 18 32 2045108/2 February 26, 2018. Supersedes Technical Service Bulletin Group 34 number 16-19 dated September 26, 2016 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A6 2016 - 2018 All Not Applicable A4, A4 allroad 2017 - 2018 All Not Applicable A5, A5 Cabriolet, A5 Sportback, and Q5 2018 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 2 - Revised header data (Added Model Year 2018 A4, A5, and Q5. Added Model Year 2017 and 2018 A6) Revised Warranty Table (Added Q5) 1 09/26/2016 Initial publication Customer states: There is rattling noises or vibrations when creeping in reverse or drive or Rattling noises when changing from 1st to 2nd gear For an example of the noise, see the video located at: https://audi-external.kzoplatform.com:443/swf/player/324 (Figure 1). Figure 1. QR code for viewing the video with a QR code reader on phones and tablets. Alternatively, the video can be accessed through Page 1 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. computer internet browsers at the link provided in this bulletin. Technical Background Dual-mass flywheel installed with tension on drive plate. Production Solution Not applicable. Service If the vehicle has the noise provided in the web link video. The installation tension has to be adjusted by removing the bolts connecting the drive plate to the dual-mass flywheel and reinstalling per the repair instructions below. If the directions are followed completely, the installation will be without tension and the noise will be eliminated. 1. With the vehicle on the hoist, remove the noise dampening pan for access per the repair manual. To perform the repair you will need either an offset wrench (Figure 2) or Special tools T40314 and T40263 (Figure 3) to be able to turn the engine crankshaft during the repair. Page 2 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 2. Offset wrench. Figure 3. Special tools T40314 and T40263. 2. Remove the lower cover (Figure 4) from the transmission to gain access to the drive plate bolts. Figure 4. Lower bellhousing access cover. Page 3 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 3. Remove the three bolts from the flywheel, turning the crankshaft 120° further in the direction of engine rotation to access the next bolt (Figure 5). Plan the removal of the bolts in order that transport protection tool -T40169- can be installed after the last bolt is removed. The installation aid must grip in the semi-circular recess -1- and also in the inspection hole -2-. Lock the plastic turret on the installation aid in the gearbox housing (Figure 6). Figure 5. Flywheel bolt. Figure 6. Installation of transport protection tool T40169. Page 4 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 4. With the drive plate disconnected from the flywheel turn the crankshaft 360° in direction of the engine rotation arrow (Figure 7). Inspect the drive plate while turning to ensure that it is not bent. Figure 7. Turning in the direction of engine rotation. 5. After rotating the crankshaft 360° tighten the flywheel to the drive plate following the directions in the next steps carefully. 6. Remove the transport protection tool T40169- and install the first bolt -arrow(Figure 8): Tighten the bolt to 10 Nm Loosen the bolt again Tighten the bolt to 2 Nm (hand-tight) Figure 8. Flywheel bolt. 7. Turn the crankshaft on the vibration damper with an off-set ring spanner -1- 120° in the direction of the engine rotation. 8. In this crankshaft position, install the next flywheel bolt and tighten it to 60 Nm. 9. Turn the crankshaft another 120° in direction of the engine rotation and install the next flywheel bolt. Tighten the bolt to 60 Nm. Page 5 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 10. Turn the crankshaft another 120° in direction of the engine rotation and tighten the last bolt (already installed hand tight). 11. Reinstall the lower bellhousing cover (Figure 9) and the noise dampening pan. Figure 9. Lower bellhousing access cover. 12. Test drive the vehicle to confirm the repair. Page 6 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 1362 Damage Code: 0013 Labor Operations: Noise dampening pan remove + reinstall 1082 2000 50 TU 1082 2000 40 Loosen and reattach dual-mass flywheel 1362 1999 40 TU GFF No allowance 0 TU Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU (A4, A5, and A6 models only) Noise dampening pan remove + reinstall (Q5 only) Diagnostic Time: Claim Comment: As per TSB #2045108/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All parts and service references provided in this TSB (2045108) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 7 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.