A391820 2043144_
Service Bulletin Details
Public Details for: A391820 2043144_
This technical service bulletin provides repair instructions for the all-wheel drive coupling.
Models from 2016
| 2016 AUDI A3 |
| 2016 AUDI A3 CABRIOLET |
| 2016 AUDI Q3 |
| 2016 AUDI TT |
| 2016 AUDI TT ROADSTER |
Models from 2015
| 2015 AUDI A3 |
| 2015 AUDI A3 CABRIOLET |
| 2015 AUDI Q3 |
| 2015 AUDI TT |
| 2015 AUDI TT ROADSTER |
Models from 2014
| 2014 AUDI TT |
| 2014 AUDI TT ROADSTER |
Models from 2013
| 2013 AUDI TT |
| 2013 AUDI TT ROADSTER |
39 All-wheel drive coupling does not work (DTC C111204) 39 18 20 2043144/5 February 26, 2018. Supersedes Technical Service Bulletin Group 39 number 17-18 dated December 12, 2017 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment TT 2013 - 2016 All quattro all-wheel drive A3, Q3 2015 - 2016 All quattro all-wheel drive Condition REVISION HISTORY Revision Date Purpose 5 - Revised Required Parts and Tools (Added Pump Repair Kit for 2013 to 2015 TT and 2015 Q3) 4 12/12/2017 Revised header data (Added TT Model Year 2013 through 2015) 3 06/27/2017 Revised Required Parts and Tools (Added bolt) Customer statement: One or both of the following issues is present: All-wheel drive does not work. The EPC warning lamp is illuminated. Workshop findings: The following DTC is stored in the all-wheel drive control module, J492 (address word 0022): DTC C111204 (All Wheel Drive clutch pump faulty) Technical Background There is an internal leak in the hydraulic pump. Production Solution Improved hydraulic pump. Page 1 of 4 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service 1. Before proceeding, confirm that the issue matches the Condition exactly. 2. Confirm that the propeller shaft from the transmission to the differential is transmitting power to the rear differential. 3. Replace the BorgWarner clutch pump according to the Elsa Repair Manual. 4. Replace the high performance oil for the BorgWarner clutch according to the Elsa Repair Manual. 5. Perform all-wheel drive basic settings. Note: The final drive and the BorgWarner clutch have separate oil circuits. Refer to ETKA for information on which oil to use, and refer to the Elsa Repair Manual for draining and filling information. The BorgWarner Clutch uses high performance oil for clutches, and the final drive uses gear oil. The image on the right (Figure 1) shows the correct drain and fill plugs. Figure 1. Drain plug for BorgWarner clutch oil (A), oil filler plug for BorgWarner clutch oil (B), gear oil drain plug (C), oil filler plug for gear oil (D). Page 2 of 4 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 3994 Damage Code: 0040 Labor Operations: Pump for AWD remove + reinstall 3994 1900 90 TU Diagnostic Time: GFF 0150 0000 Time stated on diagnostic protocol (Max 70 TU) Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU Claim Comment: As per TSB #2043144/5 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Part Number Part Description Quantity TT Model Years 2013-2014 Q3 Model Year 2015 0AY598549A Repair kit for primer pump 1 TT and A3 Model Years 2015-2016 and Model Year 2016 Q3 0CQ598549 Repair kit for primer pump 1 All Vehicles G 060175A2 High performance oil for all wheel drive coupling 1 N 90281802 Seal bolt 1 Page 3 of 4 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. N 10720201 Bolt with polygon socket head 1 N 91082701 Bolt with hex socket head 1 Additional Information All parts and service references provided in this TSB (2043144) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.