Circular-Emissio

E
Emiss
sions
s Reca
all
C
Code: 23V4
Subject
Release Date
Affected
d Vehicles
3.0L
3
TDI Engiine – Emissio
ons System M
Modification
February
F
08, 2018
U.S.A.:
U
2014-2016 MY Audi
A
Q5, A6, A
A7 A8/A8L 3.0
0L TDI Genera
ation 2 PC
Check
C
Campaign
ns/Actions screen in Elsa on the day of repair to vverify that a VIN qualifies for repa
air under this
action.
a
Elsa is th
he only valid cam
mpaign inquiry & verification sourc
rce.

Campa
aign status must show “open.”

If Elsa shows other ope
en action(s), info
orm your custome
er so that the wo
ork can also be ccompleted at
me time the vehiicle is in the workkshop for this ca mpaign.
the sam
Problem Description
3.0
3 TDI vehicles were equiipped with un disclosed Auxxiliary Emissio
on Control De
evices which
are
a not permitted by emissio
ons regulation
ns.
Corrective Action
Install
I
updated
d engine conttrol module (E
ECM) softwarre, transmissio
on control mo
odule (TCM)
software
s
and hardware
h
to brring affected vvehicles into re
egulatory com
mpliance.
e Visibility
Code
On
O or about January 02, 20
018, affected vvehicles will b
be listed on the Inventory V
Vehicle Open
Campaign
C
Acttion report und
der My Dealers
rship Reports. A list will not be posted for dealers who
do
d not have an
ny affected ve
ehicles. The ccampaign code
e will show op
pen on affected
d vehicles in
Elsa
E
and affec
cted vehicles will
w be identifie
ed with this ca
ampaign code in the VIN Lo
ookup tool at
www.audiusa.
w
com.
Owner Notification
Owner
O
letter examples
e
are included in th
his bulletin forr your referencce. Owner notification will
take
t
place on or about Janu
uary 02, 2018.
C
Emissions Campaigns
Requirements
NIA ONLY)
(CALIFORN
The
T
California
a Air Resourc
ces Board and
d the Departm
ment of Motor Vehicles (D
DMV) require
emissions-rela
e
ated campaign
ns to be com
mpleted prior tto vehicle reg
gistration rene
ewal. When
campaign
c
worrk is done you
u must provide
e the owner w
with a signed “V
Vehicle Emisssion Recall –
Proof
P
of Corrrection” certiificate (RC E
EMISCAVWAU
U). Order ce
ertificates online via the
Compliance
C
La
abel Ordering portal at www
w.accessaudi.ccom.
Loanerr Vehicle –
REQUIRED!
Customers
C
are
e eligible to receive a loanerr vehicle. Plea
ase refer to the
e warranty exttension
bulletin
b
AWA 18-02
1
for claim
ming instructio ns.
To
T remain com
mpliant with the Settlementt Agreement, Service Conssultants mustt complete a
Loaner/Rental
L
l label and it must
m
be signe d by the custo
omer. This do
ocuments each
h customer’s
decision
d
to ac
ccept or decline the offer for a loaner or rental veh
hicle while th
he Approved
Emissions
E
Modification was being perform
med on their vehicle.
The
e repair information in this document is intended for use only by skilled
s
technicians who
o have the proper toools, equipment and tra ining to correctly and safely maintain your vvehicle. These
pro
ocedures are not inten
nded to be attempted by “do-it-yourselfers,” and you should not assume
a
this documennt applies to your veh icle, or that your vehiccle has the condition described. To
dettermine whether this in
nformation applies, contact an authorized Au
udi dealer. 2017 Au
udi of America, Inc. andd Audi Canada. All Ri ghts Reserved.
Feb
bruary 2018
23V4 Page 1 of 25
Affix the completed label to the Repair Order and follow the new photo documentation
requirements for this label in the IN-FORM tool.
Additional Information
Please alert everyone in your dealership about this action, including Sales, Service,
Parts and Accounting personnel. Contact Warranty if you have any questions.
Fill out and affix the appropriate TDI Recall Proof of Completion label and the appropriate
Supplemental Vehicle Emissions Control Information Label after work is complete. Additional
shipments will be released based on the volume of completed repairs claimed through
SAGA. The parts will not be available for order through the website at this time.
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 2 of 25
Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
 Canada dealers: Fax repair order to Warranty at (905) 428-4811.
Service Number 23V4
Damage Code 0099
Parts Vendor Code 002
Claim Type Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator Mark labor as causal
Vehicle Wash/Loaner Do not claim vehicle wash or loaner under this action
Criteria I.D. 01 and 4G
-OR01 and 4H (Model Year 2014)
-OR01 and 8R
Install recall hardware as appropriate per model; *install TDI Recall Proof of
Completion label and install Supplemental Vehicle Emissions Control Information
label; complete Validation Tool requirements; courtesy fill of AdBlue and **Fuel tank.
*Labels are sent free of charge. They cannot be charged to this campaign.
**Fuel must be claimed according to Warranty Circular AWA 18-02.
MY 2014:
Labor operation: 2674 25 99
Vehicle
45 T.U.
Quantity
1
Part Number
059 905 061 H
1
Up to 23.0 L
Up to 17.0 L
Up to 18.7 L
Up to 18.7 L
Up to 26.0 L
059 906 262 Q
Description
Glow Plug with Combustion
Chamber Pressure Sensor
Heated Oxygen Sensor
G 052910A4
AdBlue
All
Q5
A6/A7
A6 quattro
A7 quattro
A8/A8L
--AND-Connect battery charger.
Labor operation: 2706 89 50
10 T.U.
--AND-Connect vehicle diagnostic tester, perform software update for control unit.
Labor operation: 2360 22 99
Time stated on diagnostic protocol
(Maximum 60 T.U.)
--AND-Follow IN-FORM tool app.
Labor operation: 0183 00 99
20 T.U.
*Labels are sent free of charge. They cannot be charged to this campaign.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 3 of 25
Criteria I.D.
02 and 4G
-OR02 and 4H (Model Years 2015/2016)
-OR02 and 8R
Install recall hardware as appropriate per model; *install TDI Recall Proof of
Completion label and install Supplemental Vehicle Emissions Control Information
label; complete Validation Tool requirements; courtesy fill of AdBlue and **Fuel tank.
*Labels are sent free of charge. They cannot be charged to this campaign.
**Fuel must be claimed according to Warranty Circular AWA 18-02.
MY 2015/2016:
Labor operation: 2674 26 99
Vehicle
All
Q5
A6/A7
A6 quattro
A7 quattro
A8/A8L
Quantity
1
Up to 23.0 L
Up to 17.0 L
Up to 18.7 L
Up to 18.7 L
Up to 26.0 L
35 T.U.
Part Number
059 906 262 Q
Description
Heated Oxygen Sensor
G 052910A4
AdBlue
--AND-Connect battery charger.
Labor operation: 2706 89 50
10 T.U.
--AND-Connect vehicle diagnostic tester, perform software update for control unit.
Labor operation: 2360 22 99
Time stated on diagnostic protocol
(Maximum 60 T.U.)
--AND-Follow IN-FORM tool app.
Labor operation: 0183 00 99
20 T.U.
*Labels are sent free of charge. They cannot be charged to this campaign.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 4 of 25
Campaign Work Procedure
23V4 Emissions Recall
NOTE
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility
and are not eligible for reimbursement under this action.
Required Parts
Criteria
01, 02
059 906 262 Q
Part Number
01
059 905 061 H
01, 02
Part Description
Heated Oxygen Sensor
Glow Plug with Combustion Chamber Pressure Sensor
(Criteria 01, MY 2014 ONLY)
G 052 910 A4
AdBlue
Quantity
1
1
Q5
Up to 23.0 L
A6/A7
Up to 17.0 L
A6 quattro
Up to 18.7 L
A7 quattro
Up to 18.7 L
A8/A8L
Up to 26.0 L
Required Labels
Part Description
Vehicle Emissions
Control
Information (VECI)
Label
Proof of
Completion Label
Vehicle
Part Number
MY 2015 A6/A7/Q5
MY 2016 A6/A7/Q5
MY 2015 A8/A8L
MY 2016 A8/A8L
MY 2014 A6/A7
MY 2014 Q5
MY 2014 A8/A8L
MY 2015/16 vehicles
MY 2014 vehicles
059 010 533 BN
059 010 533 BP
059 010 533 BR
059 010 533 BS
059 010 533 BL
059 010 533 BM
059 010 533 BQ
4G0 010 023 A
4G0 010 023 B
Quantity
1
1
1
1
1
1
1
1
1
Labels are sent free of charge. Additional shipments will be released based on the
volume of completed repairs claimed through SAGA. The parts will not be available for
order through the website at this time.
For any additional inquiries contact [email protected].
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 5 of 25
Required Tools
VAS6150D - Diagnostic
Tester (or equivalent)
VAS6154 - Vehicle
Communication
Interface (or equivalent)
GRX3000VAS – Battery
Tester/Charger (or
equivalent)
Diesel Engine Tool Set
- 17mm -T10395A-
Ring Wrench 7-Piece Set
-3337-
Glow Plug Socket
– VAS6454
Torque Wrench 1331
5-50Nm -VAG 1331
Torque Wrench 1332
40-200Nm -VAG 1332
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 6 of 25


Service Mod
dification Valid
dation Web A
App
tdi-inform.tra
ack360.com
TIIP
This web applica
ation is compatible with desktops,
ps, Apple an
nd Android m
mobile device
es running
laptop
the most
m
current vversions of FiireFox, Chrom
me, Safari,
or Ex
xplorer as welll as iOS 9+ o
on iPads and iPhones.
NOTE
N
RIS
SK of Non-pa
ayment!
Not using
u
the IN-F
FORM tool to document an
nd validate
the modification
m
w
will stop the processing o
of payment
for yo
our dealershi p even if the
e modification
n has been
comp
pleted. Look for the image
e below to ind
dicate labor
opera
ations, partts, or lab
beling that requires
IN-FO
ORM tool ima
age documenttation.
Em
missions Modificatio
M
on Instruction
Se
ection A - Check
C
for Previous Repair
R

En
nter the VIN
N in Elsa a
and proceed
d to the
“C
Campaign/Acttion” screen.
TIP
On the d
date of repair,, print this scrreen and kee
ep a copy
with the rrepair order.

Co
onfirm the Ca
ampaign/Actio
on is open .
If the status is closed, no further work is required.

No
ote the Appliccable Criteria
a ID  for use
in determining the correct w
done and
work to be d
orresponding parts associa
ated.
co

C heck for oth
her Open ca
ampaign actio
ons .

O
Other Open campaign actions m
must be
ompleted prio
or to releasin
ng the vehicle to the
co
cu
ustomer.
Proceed tto Section B
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 7 of 25
Se
ection B – Check
C
for Service
S
Iniitiation
NOT
TE
RISK o
of Non-paym
ment!
Not us ing the IN-F
FORM tool to documen
nt and
e the modifica
ation will stop
p the processsing of
validate
paymen
nt for your dealership even
n if the modifiication
has bee
en completed
d. Look for tthe image be
elow to
indicate
e labor operrations, partss, or labeling
g that
requiress
IN-FOR
RM tool image
e documentatiion.
NOT
TE
RISK o
of Non-paym
ment!
Ensure that the “checck mark”  is prese
ent
ny work.
prior to beginning an

E
Ensure the Se
ervice Initiatio
on Form has a “check
m
mark” 
>.
o
If the Service Initia
ation Form does not
have a “check marrk” 
ediately contacct your Servicce
imme
ultant to complete the initia
ation.
Consu
o
ent,
If “che
eck mark”  is prese
initiate
e Service Mo
odification
Docum
mentation Fo
orm and contin
nue
work.
DO NOT
T proceed w
with any wo
ork unless y
you can
initiate the Service
e Modificattion Docum
mentation
Form.
Proceed to Section C
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 8 of 25
Se
ection C – Check
C
for Pre-existin
P
ng MIL ON conditions
s and Vehiicle Modifications

Pe
erform a visual inspection of the intake,,
exxhaust, and e
emissions sysstems.
o If the visua
al inspection o
of the intake, exhaust,
or emission
ns equipmentt reveals dam
mage or
concerns, S
STOP, create
e an ATA ticke
et and
contact the
e Audi Technicians Helpline.
o If the visua
al inspection o
of the intake, exhaust,
or emission
ns equipmentt reveals no d
damage
or concerns, continue th
he work proce
edure.

heck for vehiccle modifications from orig
Ch
ginal
eq
quipment.
o If vehicle m
modifications ffrom original
equipment related to em
missions comp
ponents
e an ATA tickket and
are found, STOP, create
contact the
e Audi Technicians Helpline
e.
o If vehicle m
modifications ffrom original
equipment related to em
missions comp
ponents
are not found, continue the work proccedure.

Ch
heck for illum
mination of the
e MIL 
>.
o If MIL is illu
uminated, STO
OP, create an
n ATA
ticket and ccontact the Au
udi Technicia
ans
Helpline.
o If MIL is n
not illuminate
ed, continue the work
procedure.
TIP
ATA casses regarding
g MIL ON cconditions req
quire a
GFF diag
gnostic log to
o be uploaded
d at the time of first
contact.
NOT
TE
RISK of Non-paym
ment!
The purrpose for thiis step is to
o document vehicle
conditio
on prior to in
nitiation of th
his action an
nd does
existing
not autthorize the repair of any pre-e
conditio
ons.
Proceed tto Section D
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 9 of 25
Se
ection D – Install Hard
dware
WARNING
Risk of injury. Refer
R
to “Warn
ning and Safe
ety Precaution
ns”, found in A
Appendix A a
at the end of this documen
nt.

Tu
urn off the ign
nition.

Ca
arefully pull tthe engine co
over off the b
bolts one
affter the otherr in direction of 
>. Do not
pu
ull sharply on
n the engine cover or pull it to one
sid
de.
NOT
TE

N
New oxygen
n sensors are coated with
a
assembly passte; the pastte must not get into
sslots of oxyge
en sensor bod
dy.

F
For a used o
oxygen senso
or, only coat threads
w
with hot bolt paste. This p
paste must no
ot come
i nto contact w
with oxygen ssensor slots. For the
ccorrect hot bolt paste. Refer to the
e Parts
C
Catalog.

A
Always installl the oxygen
n sensor wire
e in the
ssame location
n so it does n
not come into contact
w
with the exhaust pipe.

e Heated O
Oxygen Senso
or -G39D isconnect the
onnector 
>.
co

emove the H
Re
Heated Oxyge
en Sensor - G
G39- 
w ith a tool from
m the -T10395A- or a tool from the
3337-.
-3

In
nstall the new
w Heated Oxxygen Senso
or - G39B> with a tool from the -T1
10395A- or a tool from

>.
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 10 of 25
5
Criteria 01 ONLY, (MY2014 A6/A7/A8/Q5 Only)

Disconnect the glow plug connector <1> from
Cylinder 2 Glow Plug with Combustion Chamber
Pressure Sensor (G678) <2>.

Clean the glow plug duct in the cylinder head
(contaminants must not fall into the cylinder).
NOTE
Examples for cleaning:

Extract large contaminants with a vacuum
cleaner.

Spray brake cleaner or another suitable
cleaner into the glow plug shaft, let it work and
then use compressed air to remove it.

Then clean the glow plug duct with a rag
dampened with oil.

Loosen the Cylinder 2 Glow Plug with Combustion
Chamber Pressure Sensor (G678) <2> using Glow
Plug Socket - VAS6454.

Carefully remove the Cylinder 2 Glow Plug with
Combustion Chamber Pressure Sensor (G678) by
hand or with a hose without bending it.
Criteria 01 ONLY, (MY2014 A6/A7/A8/Q5 Only)

Carefully install the new the Cylinder 2 Glow Plug
with Combustion Chamber Pressure Sensor (G678)
<2> by hand or with a hose without bending it.
Part Number
059 905 061
H
Description
Glow Plug with
Combustion Chamber
Pressure Sensor
Quantity
1

Using Glow Plug Socket -VAS6454-, tighten to
12 Nm.

Connect the glow plug connector <1> from
Cylinder 2 Glow Plug with Combustion Chamber
Pressure Sensor (G678) <2> and make sure it is
secure.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 11 of 25
All Vehicles
NOTE

In order to prevent causing damage, do not hit
the engine cover with your fist or tool.

Be sure not to place the engine cover on the
oil filler tube.

If removed, press on the engine cover with both
hands first on the pins in the rear, and then with
both hands on the pins in the front.

Fill AdBlue tank to maximum fill line. Refer to the
Parts Required chart at the beginning of this
procedure for maximum fill quantities.
Vehicle
Quantity
Part Number
Description
Q5
A6/A7
A6 quattro
A7 quattro
A8/A8L
Up to 23.0 L
Up to 17.0 L
Up to 18.7 L
Up to 18.7 L
Up to 26.0 L
G 052910A4
AdBlue
Proceed to Section E
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 12 of 25
Se
ection E – Software Update
U
NOTE
AS Diagnostic Tester and
d starting an
n update, en
nsure the folllowing cond
ditions are
Prrior to launching the VA
me
et;
The OD
DIS software
e is complete
ely up to date
e.

Refer to
o the “Alerts” section
s
on Se
erviceNet hom
me page for th
he current OD
DIS version.
The ba
attery charge
er is connec
cted to the vehicle
v
batte
ery and rema
ains connectted for the d
duration of
the sofftware updatte.

Battery voltage mustt remain abov
ve 12.5 volts for the duratiion of the sofftware update
e. Failure to
m cause the
e update to fa
ail, which cou ld result in da
amage to the control modu
ule. Control
do so may
modules
s damaged by
y insufficient voltage
v
will n ot be covered
d.
The sc
creen saver and
a power sa
aving setting
gs are off.

Failure to do so may
y result in the
e tester enteri ng power savve mode duriing the softwa
are update,
ould result in damage to th
he control mo
odule.
which co
The VA
AS Diagnostiic Tester is plugged
p
in us
sing the sup
pplied power adapters.

Under no
n circumstan
nces should the
t tester be used on batttery power alone during th
he software
update. Failure to do
o so may res
sult in the tesster powering
g off during tthe update, w
which could
n damage to th
he control mo
odule.
result in
If using
g the Bluetoo
oth VAS 5054A transmittter head, it is
s connected to the testerr with a USB cable.
NOTE
Using Bluetooth
B
forr this action iis PROHIBIT
TED!
D
Damage caus
sed to electron
nic componen
nts (e.g. ECM
M, TCM, etc.) d
during the SV
VM flash proccess is not covvered.

Perform
ming a softwa
are update using a Blue
etooth conne
ection increa
ases the riskk of losing
connecttion during the
e update, whiich could resu
ult in damage
e to the contro
ol module.
It also greatly
g
increas
ses the time required
r
to pe
erform the up
pdate. Requests for additio
onal time or
parts will be denied iff the GFF log shows the up
pdate was pe
erformed using Bluetooth.
The Bluetooth func
ction of the scan
s
tool is physically
p
sw
witched off <
.
VAS 6150 & VAS 615
50A
VAS
S 6150B
VAS 6
6150C
(Front pan
nel behind hand
dle)
(R
Right side behin
nd WIRELESS door)
((Left side behin
nd SC/EX doorr)
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 13 of 25
5
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 14 of 25
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s)
during Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
Things to check before starting Software
Version Management (SVM):
Check and confirm that you have a LAN
connection .
Within the Connection Tab, verify that
the
Connection
type(s)
display
“Internet” .
Start a connections test  and
verify that all connections pass.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 15 of 25

O pen the hood
d.

O pen the batte
ery cover.

Atttach the G
GRX3000VAS
S Tester/Cha
arger (or
eq
quivalent) to tthe vehicle ba
attery.

Sw
witch the ignition on.

Ap
pply the parking brake.

Sw
witch the hea
adlights off.

Co
onnect the V
VAS6150X D
Diagnostic Te
ester (or
eq
quivalent) to tthe vehicle.

Sttart the ODIS
S program.
NOT
TE
S
STOP!!
All TDI fflashes MUS
ST be comple
eted during a single,
standalo
one ODIS Dia
agnostic Sesssion. You MU
UST fully
complete
e this campa
aign and send
d all GFF Pa
aperless
logs be
efore beginn
ning any otther campaigns or
operation
ns. You M
MUST also cconclude any other
campaig
gns or operattions that havve been starrted and
ng diagnostic session and send all
end the correspondin
nning this op
peration.
GFF Pa perless logs before begin
ntly separate the ODIS dia
agnostic
o independen
Failure to
session for this ccampaign wiill cause problems
g the FAZIT server in Germ
many and will delay if
updating
not nega
ate the payme
ent of the emiissions modifiication.
IM
MPORTANT!!
If there a
are any ODIS
S “Hot-Fix” pa
atches installe
ed, they
MUST be removed
d from the scan tool before
beginnin
ng this operation. ODIS “H
Hot-Fix” patch
hes may
e flash processs.
affect the

Att this time, refer to the
e “Alerts” se
ection of
Se
erviceNet  to vverify that th
he most
re
ecent version of ODIS Softtware is loade
ed to the
VA
AS6150X Diiagnostic Tester (or equ
uivalent).
Fa
ailure to flash
h the vehicle u
using the mosst recent
ve
ersion of ODIS Diagnosticc Software w
will cause
fa
aults in certain
n features of tthe flash operration.

Fa
ailure to valid
date the ODIS Diagnosticc version
be
efore flashing
g the vehicle
e may result in flash
fa
ailure, and ma
ay delay if not negate the payment
off the emission
ns modificatio
on.
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 16 of 25
5

Confirm that scan tool is communicating with the
diagnostic head by USB .
o
If the Bluetooth symbol is shown  then disconnect the diagnostic
head from the vehicle and reconnect the
USB cable to the diagnostic head and
then reattach to the vehicle.
NOTE
KESSY Vehicles!
It is REQUIRED to insert the key into the reader coil
, or place the key in the closest proximity
possible to the reader coil throughout the flash
process.

Upon ODIS startup, select “Diagnosis” 

Select “Self Test” .

Select “Software Version Management”, then
select “SVM Code input” .

Select “Attach to the test plan” .
NOTE
RISK of Scan Tool Damage!

Do not leave the scan tool on the windshield
during the flash process, as it is possible that the
windshield wipers may cycle.

From the Test plan screen, Select “SVM Code
input” test plan , then select “Perform
test” .

Follow the on-screen prompts.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 17 of 25

nter the corrrective action code (SV
VM code)
En
 as listted below.
SVM code
23
3V4A52
28

Se
elect “Accep
pt”, and fo
ollow
prrompts to com
mplete the flassh.
the o
on-screen
NOT
TE


IIt is IMPERAT
TIVE that ALL
L of the ignitio
on
ccycle on/off delay requestss are fulfilled in their
e
entirety during
g this flash prrocess .

F
Failing to waitt for the ignition on/off timing
ccycle to comp
plete (progresss bar and
ccountdown tim
mer ) before cyccling the
i gnition on/offf MAY damag
ge a control m
module.

D
Damage to co
ontrol module
es as a result of
ffailing to wait the specified
d time displaye
ed by
tthe progress bar and coun
ntdown timer
<
 are
e NOT covere
ed under this action.
Att the end o
of the diagno
ostic session
n, Select
“S
Send”  and folllow the pro
ompt for
se
ending the log
g on-line.
NOT
TE
RISK of Non-paym
ment!
Diagnosiis logs must b
be sent on-line after the fla
ash
ered for reimb
bursement.
process tto be conside
TIP
Technicia
ans may find it helpful to a
also store the
e log on
a USB sttick for back-u
up.
TIP
When e
exiting GFF, it is importtant to selecct “No”
..
Proceed tto Section F..
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 18 of 25
5
Se
ection F – Suppleme
ental Vehic
cle Emissio
ons Contro
ol Informattion Label
Install Su
upplemental V
Vehicle Emis
ssions Contrrol
Informatio
on Label
TIP

T
The surface w
where the lab
bel is to be in
nstalled
m
must be clean, dry, and frree from oil rresidue
p
prior to installling the label.

L
Label must NOT cover anyy existing labe
el(s).

L
Label must be
e installed in location show
wn.

P
Photo docum
mentation off label insta
alled is
rrequired.
Part Descrip
ption
Vehiicle
Part Num
mber
V
Vehicle Emissions
C
Control Inform
mation
(VECI) Lab
bel
MY 2015 A6/A7/Q5
A
MY 2016 A6/A7/Q5
A
MY 2015 A8/A8L
MY 2016 A8/A8L
MY 2014
4 A6/A7
MY 201
14 Q5
MY 2014 A8/A8L
059 010 533 BN
059 010 5333 BP
059 010 5333 BR
059 010 5333 BS
059 010 5333 BL
059 010 5333 BM
059 010 533 BQ
Quantity
1
1
1
1
1
1
1
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 19 of 25
5

Open the hood.

Clean the surface where the label is to be
installed .

Install the supplemental Vehicle Emissions
Control Information label, part number according
to chart above, in the location shown below.
NOTE
DO NOT Cover existing VECI label!
New Vehicle Emissions Control Information (VECI)
label MUST NOT be placed over original VECI label.
Proceed to Section G
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 20 of 25
Se
ection G – TDI Recall Proof of Completio
on Label
Install TD
DI Recall Proo
of of Comple
etion Label
TIP

T
The surface w
where the lab
bel is to be in
nstalled
m
must be clean, dry, and frree from oil rresidue
p
prior to installling the label.

L
Label must NOT cover anyy existing labe
el(s).

P
Photo docum
mentation off label installed is
rrequired.

C lean the surfface next to the Vehicle Emission
ontrol Inform
mation Label w
Co
where the TDI Recall
Prroof of Comple
etion label is tto be installed
d.

Fiill out and affiix TDI Recall P
Proof of Comp
pletion
la bel, part num
mber:
Ve
ehicle
Labe
el part numbe
er
MY 20
015 - 2016
4G0 010 023 A
MY
Y 2014
4G0 010 023 B
NOT
TE
Place th e label next to the Vehiccle Emission Control
Informatiion Label.

Ap
pply clear ove
erlay (provide
ed)

C lose the hood
d
Proceed tto Section H
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 21 of 25
5
Se
ection H – Service Modification
n Documen
ntation Req
quirementts
Job Roles Summary:

Serrvice Consulttant – Initiatess validation to
ool.

Serrvice Technician –
mo
odification req
quirements.

Ma
anager – Valid
dates the mod
dification wass properly
com
mpleted.

De aler Represe
entative/Cash
hier – Printss receipt,
el economy label and delive
ers to custom
mer.
fue

Wa
arranty Admin
inistrator – E
Enters claim into the
SA GA system.
Completes
service
TIP
To accesss the interactive form
ms go to th
he TDI
Settlemen
nt
Program m
microsite on acessaudi.co
om. Then Se
elect the
“TDI IN-F ORM” Button
n from the lo
ower left side
e of the
navigation.
microsite n

Entter the “TDI IN
N-FORM” too
ol .

Entter the VIN
N for the vvehicle that requires
doccumentation.
TIP
The VIN ccan be manu
ually typed in or using an iPad or
iPhone ru nning i0S 9+,, the camera can be used to scan
arcode.
the VIN Ba
Please no
ote ambient llighting, came
era quality, e
etc. may
impact the
e effectivenesss of the VIN scanning feature.
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 22 of 25
5
TIP
After the VIN has b
been entered, the syste
em will
TDI VIN. Thiss will be
automaticcally validate that it is a T
heck mark tha
at will appearr next to
indicated by a green ch
the VIN.

Vallidate the VIN is correct for the vehicle, then
clicck the “Submiit” button .

Sellect “Service Modification Documentatio
on Form”
.

Folllow the on-sccreen prompts completely..
NOTE
E
RISK o
of Non-paym
ment!
Not using the IN-FORM
M tool to docu
ument and validate
op the processsing of payment for
the modifi cation will sto
ership even iff the modification has been
n
your deale
completed
d.
TIP
Upon co
ompletion o
of the Se
ervice Modification
Documenttation Form, the Manage
er must valid
date the
repair in th
he IN-FORM tool.
o Section I
Proceed to
The repa
air information in this document
d
is intended for use only by skilled
d technicians who hav
ve the proper tools, eqquipment and training
g to correctly and safe
ely maintain your vehiccle. These
procedurres are not intended to
t be attempted by “do-it-yourselfers,” and you should not assum
me this document appplies to your vehicle, or that your vehicle h
has the condition desccribed. To
determin
ne whether this informa
ation applies, contact an authorized Volkswa
agen dealer. 2017 Volkswagen
V
Group of America, Inc. and Vollkswagen Canada. Alll Rights Reserved.
Februaryy 2018
23V4 Page 23 of 25
5
Section I – Campaign Stamp

Once the campaign has been completed, the
technician should stamp the repair order.

Stamps are available for ordering through the
Compliance Label Ordering Portal (item#
AUD4927ENG or AUD4927FRE).
Proceed to Section J
Item#: AUD4927ENG
OR
Item # AUD4927FRE
Section J – Parts Return
Parts Return/Disposal
Properly store (retain), destroy or dispose of removed
parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or
requested through the Warranty Parts Portal (WPP) for
U.S. and SAGA for Canada.
Proceed to Section K for California Only.
Section K – California Only Requirements
CALIFORNIA ONLY Requirements for Emissions Campaigns Having Customer Notification
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissions-related
campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must
provide the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMIS_CAL
VW).
Certificates can be ordered at no cost online via the Compliance Label Ordering portal at
www.accessaudi.com.
TIP
Ensure owners are aware of the importance of retaining the completed certificate for their records. It should be
mailed to the California DMV only upon request.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 24 of 25
Appendix A – Warnings and Safety Precautions
WARNING
Note the following when working on the whole exhaust system:

Danger of eye injury, wear protective eyewear

Wear gloves (for example rubber gloves, not cloth gloves) and protective eyewear to prevent any harmful
contact with the skin and eyes - risk of injury.
WARNING
The reducing agent can cause skin irritation.

Avoid contact with skin and eyes! Wear protective gloves!

If reducing agent should get on your skin, wash it off immediately with soap and water.

If reducing agent gets in your eye, rinse the eye for several minutes with water.

Never inhale or swallow the reducing agent!

Should you swallow any reducing agent, rinse your mouth, drink plenty of water and contact a doctor
immediately.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2018
23V4 Page 25 of 25