A231743 2049168

23 3.0L TDI Gen 2.1 Emissions Modifications - Repair Authorization
23 17 43 2049168/1 November 2, 2017.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q7
2013 -2015
All
Gen 2.1
Technical Background
Audi of America is requesting your cooperation in supplying us with technical information related to the repair
process for vehicles on which the 3.0L TDI Generation 2.1 Approved Emissions Modification (AEM) is being
performed, “Campaign 23V5”. Audi will use this information to ensure prompt analysis and resolution of any
emerging concerns.
The 3.0L TDI Generation 2.1 Approved Emissions Modification has been released for repairs.
Service
If you experience any issues while performing “Campaign 23V5”, or after the software update for the 3.0L TDI
Generation 2.1 Approved Emissions Modification, follow the process below to open a Technical Assistance
Center (TAC) ticket.
Note:
TAC authorization is not required to perform the software update; it is only required if an issue occurs while the
update is being performed (for example, if update fails, SVM will not update control modules, etc.) or if an issue
occurs after the software update.
If an issue is experienced during or after the software update:
 Create a phone or web contact in the TAC system. Select concern group “Campaign-TDI Emissions
Concerns”.
 Contact TAC for further instructions. Be sure to record the TAC case number on the repair order.
 After the concern is corrected, findings must be reported before the TAC ticket can be closed.
Note:
Issues related to ODIS should be directed to the ODIS Diagnostic Support Group at 888.896.1298, along with a
feedback via the ODIS tool (refer to document AOS-15-03 for ODIS feedback set-up instructions). ODIS issues
will still be reviewed as part of the TDI Monitoring Program.
Page 1 of 2
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty reimbursement for the 3.0L TDI Generation 2.1 Approved Emissions Modification will continue until Audi
Warranty communicates an end date to dealers.
Questions or concerns may be directed to Audi Warranty at 866.677.2834 or [email protected].
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2049168) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 2 of 2
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.