A911759 2040579

91 MMI3G+ Navigation not available; error message "Navigation data is invalid" (DTC 03623 and 03677)
91 17 59 2040579/4 November 10, 2017. Supersedes Technical Service Bulletin Group 91 number 16-50 dated
June 24, 2016 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A5, A5
Cabriolet,
A8, Q3, Q5,
and Q7
2015 - 2016
All
MMI3G+ navigation
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Warranty (Added Claim Types)
Revised Required Parts and Tools (Updated part number)
3
06/27/2016
Revised header data (Added model year 2016)
Revised Condition (Added image)
Revised Service (Completely revised from part replacement to software
update)
Revised Warranty (Completely revised)
Revised Required Parts and Tools (Changed required parts)
2
06/10/2015
Revised header data (Added Q3)
 The error message “Navigation data is invalid”
appears in the MMI (Figure 1) and the Navigation
map cannot be accessed.
Figure 1. “The navigation data is invalid”
Page 1 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Background
During a certain production period, the software for the MMI was incorrectly configured. As a result, Navigation
cannot be activated.
Production Solution
A software change for production vehicles was implemented starting calendar week 32/2015.
Service
1. Before proceeding, confirm that both of the following DTCs are present in the information electronics control
module 1, J794 (address word 005F). If these DTCs are not present, this bulletin does not apply:
 DTC 03677 (Release code missing) - static
 DTC 03623 (Release code faulty) - static
Tip: DTC 03676 may also be present, but it does not appear in all cases.
2. If both DTCs are present, update the software of the information electronics control module 1, J794 (address
word 005F), according to TSB 2030465: 91 MMI 3G+ MMI inop; blank screen at startup; various technical
issues (K0942 ZUG update; supersedes K0814 update) with K0942.
DO NOT replace any hardware for this concern.
3. If the error message is still present after the MMI software update is performed, use ODIS to perform the
Guided Fault Finding Replacement test plan for the information electronics control module 1, J794 (address
word 005F).
4. After all ODIS actions are completed, perform a quick verification check of all MMI functions.
Tip: If the E380-MMI control panel displays flashing LED lights on any of the control panel buttons during
this repair, first try performing a terminal 30 reset of the MMI by leaving the ignition on and disconnecting the
large black square quad-lock connector from the MMI. Reconnect the connector then re-test. If the LED lights
continue to flash, contact the Technical Assistance Center (TAC). This behavior can be due to mismatched
software between some of the components of the MMI system (for example: the main unit is at K0814 and
the control panel is at K0715) or it can be due to an incorrectly-configured MMI main unit (incorrect
parameter data, coding, or adaptations).
Page 2 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9196
Damage Code:
0039
Diagnostic Time:
GFF (For checking/clearing DTCs and SVM
replacement test plan for 5F, if performed)
0150 0000
Time stated on
diagnostic
protocol
(Max 100 TU)
Claim Comment:
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
As per TSB #2040579/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
8R0906961ES
MMI 3G+ Software Update (A6, A7, A8, and Q3)
1 per dealer
(2 for A8 with RSE)
8R0906961FE
MMI 3G+ Software Update (A4, A5, Q5, and Q7)
1 per dealer
Additional Information
The following repair procedure(s) may be necessary to complete this procedure:
 TSB 2030465, 91 MMI 3G+ MMI inop; blank screen at startup; various technical issues (K0942 ZUG update;
supersedes K0814 update).
 TSB 2028141, 91 MMI3G/3G+ & RMC Generic instructions for updating software or navigation data for
MMI3G/3G+.
Page 3 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All parts and service references provided in this TSB (2040579) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 4 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.