AWA 17-14
Service Bulletin Details
Public Details for: AWA 17-14
This communication explains how to code the complimentarily adblue refills offered to customers who get the tdi repair on their gen 2.1 vehicles.
Models from 2015
| 2015 AUDI Q7 |
Models from 2014
| 2014 AUDI Q7 |
Models from 2013
| 2013 AUDI Q7 |
Warranty Policies and Procedures Bulletin Audi Warranty Number: AWA-17-14 Subject: Coding instructions for AdBlue® refills after AEM is performed on Gen 2.1 Q7 TDI vehicles Date: Nov 1, 2017 Dealers: U.S., Puerto Rico This document modifies the Audi Warranty Policies and Procedures Manual. Effective: Nov 6, 2017 After the approved emissions modification (AEM) is performed on a Gen 2.1 Q7 TDI vehicle, the vehicle’s AdBlue® usage may increase, and as a result, more frequent refilling of the AdBlue® tank may be required. As a courtesy to customers, AdBlue® refills will be offered free of charge between service intervals for: • 10 years or 120,000 miles, whichever occurs first, from the vehicle’s in-service date; OR • 4 years or 48,000 miles, whichever occurs first, from the date and mileage of the emissions modification To claim reimbursement for qualifying AdBlue® refills, follow the instructions below: Claim Entry Instructions Service Number 2681 Damage Code 010 Parts Vendor Code 002 Claim Type 1SP Labor Operation 2688 3500 Material G 052 910 A2 Questions or concerns may be directed to Audi Warranty at 866.677.2834 or [email protected]. Information in this bulletin is Warranty policy. All warranty claims must be submitted in accordance with the most recent edition of the Audi Warranty Policies and Procedures Manual. Claims are subject to review and/or audit by Audi Warranty. ©2017 Audi of America Page 1 of 1 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.