AWC 17-38

Service Bulletin Details

Public Details for: AWC 17-38

This communication notifies dealers that the class bridge warranty extension is no longer valid on gen 2.1 tdi vehicles because the repair is available.


- 2015 - 2014 - 2013 -

Models from 2015
2015 AUDI Q7
Models from 2014
2014 AUDI Q7
Models from 2013
2013 AUDI Q7
Warranty Communication
Audi Warranty
Number: AWC-17-38
Subject: Class Bridge Warranty Now Inactive for 3.0L TDI
Gen 2.1 Q7 Vehicles
Date: Nov 1, 2017
Dealers: U.S., Puerto Rico
This document conveys general
Warranty information.
Effective Nov 6, 2017, the Class Bridge Warranty is no longer active for 3.0L TDI Gen 2.1 Q7 vehicles, due
to the approval of an Emissions Compliant Repair (ECR) for these vehicles.
As explained in Warranty Policies and Procedures Bulletin AWA 17-02, the Class Bridge Warranty only
applies until the ECR is approved, therefore, Warranty Key U97 will no longer appear as an active warranty
key for these vehicles in SAGA/ElsaPro. However, the key is still valid for the other 3.0L TDI vehicles for
which an ECR has not been approved, and will remain so until an ECR is approved for those vehicles.
Questions or concerns may be directed to Audi Warranty at 866.677.2834 or [email protected].
©2017 Audi of America
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