VWP-17-13

Warranty Information
Policies and Procedures Bulletin
Number: VWP-17-13
Subject: “Extended Emissions Warranty” Limited Warranty
Extension for 3.0L TDI Vehicles Gen. 2.2 SUV
(Model Year 2015-2016 Touareg)
Date: Nov. 1, 2017
This document modifies the
Volkswagen Warranty Policies
and Procedures Manual.
For Volkswagen 3.0 L TDI Generation 2.2 SUV vehicles repaired by the emissions modification recall, the
following warranty extension is applicable.
“Extended Emissions Warranty” Limited Warranty Extension
The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 2.2 SUV with engine code CNRB.
Warranty Period
The warranty period for the “Extended Emissions Warranty” limited warranty extension shall be the greater of:
1) 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service date; or
2) 4 years or 48,000 miles, whichever occurs first, from the date and mileage of the emissions modification.
The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser
or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date
such vehicle was first placed in service.
Transferability
This limited warranty extension is fully transferable to subsequent owners.
What is Covered Under this Limited Warranty Extension
The "Extended Emissions Warranty" limited warranty extension consists of two parts, the Emission Control System
Warranty and the Engine Long Block Warranty.
Emission Control System Warranty
The emissions control system warranty covers all components that are replaced as part of the emissions modification
and any component that can reasonably be impacted by effects of the emissions modification, including the OBD
System and any malfunctions detected by the OBD systems. A detailed list of parts or systems included in the
warranty are listed in the Emission Control System Warranty tables below.1
Engine Long Block Warranty
The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block,
crankshaft, cylinder head, camshaft, and valve train. A complete list of parts included in the warranty is provided in
the Engine Long Block Warranty table below.2
Page 1 of 4
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
What is Not Covered Under this Limited Warranty Extension
This Limited Warranty Extension does not cover:
► Any damage or malfunctions caused by installation of non-EPA or non-CARB certified emissions related parts,
including such damage or malfunction to parts needed for proper diagnosis of a covered part.
► Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or
neglect.
Warranty Extension Coverage Limitations
The warranty and maintenance information that came with the owner's vehicle contains information on the limited
warranties applicable to their Volkswagen model. Owners should read these limited warranties carefully to determine
their warranty rights and obligations, as this information also applies to the coverage provided to them in this
warranty extension.
Vehicle Eligibility
To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended Emissions
Warranty” limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is
applicable to the vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated
with the warranty extension parameters.
SAGA Warranty Claim Type
Dealers must use claim type G14 when submitting warranty claims for the “Extended Emissions Warranty” limited
warranty extension.
Loaner Vehicle Applicability
The cost or provision of a loaner vehicle for this warranty extension is applicable for warranty service lasting longer
than 3 hours.
Claim Type
A1A
Service Number
CU02
Damage Code
0010
Damage Location
Blank
Part Manufacturer Code
MOB
Outside Labor Operation
CU020000
Causal Indicator
Select Outside Labor Operation
Questions or Concerns
Contact the Warranty Helpline at 1-866-306-8447 or [email protected] with questions or concerns related
to this limited warranty extension.
Page 2 of 4
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
1Emission
Control System Warranty
FOR GENERATION 2.2 VEHICLES (Model Year 2015 -2016 Touareg)
Exhaust After Treatment System Components:
Oxygen Cat (DOC) Catalyst
Post- Catalyst NOx Sensor (G687)
Diesel Particulate Filter
PM Sensor
DeNox (SCR) Catalyst
Differential Pressure Sensor (G505)
Urea/AdBlue Pump
Exhaust Gas Temperature Sensor Upstream Turbocharger (G448)
Urea/AdBlue Dosing Valve (N474)
Exhaust Gas Temperature Sensor Upstream DOC (G495)
Urea/Adblue Control Module (J880)
Exhaust Gas Temperature Sensor Upstream PM Trap (G235)
Urea/Adblue Supply Line
Exhaust Gas Temperature Sensor Downstream PM Trap (G648)
Urea/Adblue Tank
Exhaust Gas Temperature Sensor Downstream LP EGR Cooler (G648)
Oxygen Sensor (G39)
Urea/Adblue Tank Heater/Level & Temp Sensor (G684 & G685)
Pre-Catalyst NOx- Sensor (G687)
Fuel System Components:
High Pressure Fuel Pump (HPFP)
Fuel Tank
High Pressure Injection Lines
Diesel Glow Plug (Q10-Q15)
High Pressure Injection Line (Rail to Rail)
Diesel Glow Plug (Pressure Sensing)
High Pressure Injection Line (Rail to Pump)
Diesel Glow Plug Control Unit (J179)
High Pressure Injection Line (Rail to Return)
High Pressure Fuel Sensor (G247)
High Pressure Injector (N30-N33, N83, N84)
Pressure Regulating Valve (On Fuel Rail, N276)
High Pressure Fuel Rail (left)
Cylinder Pressure Sensors (Cyl 2 & 5 - G678 & G681)
High Pressure Fuel Rail (right)
Fuel Metering Unit (N290)
Electric Fuel Pump
Fuel Temperature Sensor (G81)
Fuel Pump Control Module (J538)
Fuel Pump Relay (J17)
EGR System Components:
EGR Valve
EGR Connecting Pipe (EGR Cooler to Turbocharger)
EGR Motor (V338)
EGR Connecting Pipe (EGR Cooler to Air Duct)
EGR Cooler
EGR Temperature Sensor (G98)
EGR Cooler Bypass Valve
EGR Solenoid
EGR Cooler Switch Over Valve (N381)
EGR Pressure Converter
EGR Bypass Valve
EGR Switch Over Valve (N345)
Exhaust Manifold (Left)
EGR Actuator (Potentiometer G212)
Exhaust Manifold (Right)
Intake Manifold
Turbocharger System Components:
Turbocharger
Turbo Pressure Pipe (Air Pipe to Pressure Hose)
Charge Air Cooler (Left)
Turbo Pressure Pipe (Left Charge Air Cooler to Charge Air Tube)
Charge Air Cooler (Right)
Turbo Pressure Pipe (Charge Air Tube to Right Charge Air Cooler)
Charge Air Cooler
Turbo Pressure Pipe (Right Charge Air Cooler to Pressure Hose)
Throttle Body
Turbo Pressure Pipe (Charge Air Tube to Turbo Pressure Hose)
Throttle Valve
Turbo Pressure Hose (Turbo Pressure Hose to Throttle Valve)
Page 3 of 4
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
Turbo Pressure Pipe (Pressure Hose to Turbocharger)
Turbo Pressure Pipe (Charge Air Tube to Throttle Valve)
Turbo Pressure Pipe (Left to Right Charge Air Cooler)
Boost Pressure Sensor
Pressure Hose
Boost Pressure Actuator (VTG J724)
Connecting Pipe
Charge Air Pressure & Intake Air Temperature Sensor (G31 & G42)
Air Pipe (Left Charge Air Cooler to Charge Air Tube)
Throttle Valve Position Sensor/Module (J338)
OBD System Components:
Mass Air Flow Sensor (G70)
CAN: PM Sensor
Camshaft Position Sensor (G40)
CAN: Powertrain CAN (ECU/TCU)
Crankshaft Position Sensor (Engine Speed Sensor G28)
CAN: Gateway Control Unit
Engine Coolant Temp (Main sensor G62)
CAN: Transmission Control Module (TCM)
Throttle Position Sensor (G185 & G79)
CAN: Instrument Cluster
Brake Light Switch (F47)
CAN: Brake Unit
Sensor Power Relay
CAN: NOx Sensor
Engine Wiring Harness
Reduced Oil Pressure Switch
Engine Off Timer
Oil Pressure Switch (F22)
CAN: Ambient Air Temperature Sensor
Oil Level / Temperature Sensor (G266)
CAN: Body Control Module (BCM)
Oil Pressure Regulator (N428)
CAN: Vehicle Speed Sensor
Engine control unit and Transmission Control Unit
Engine Control Unit (ECU/EDC J623)
2Engine
Transmission Control Unit (TCU)
Long Block Warranty
FOR GENERATION 2.2 VEHICLES (Model Year 2015 -2016 Touareg)
Engine Long Block Components:
Engine Long Block
Oil Pump/Gasket
Block/Crankcase
Oil Pan (Upper)
Crankshaft
Oil Pan (Lower)
Crankshaft and Bearings (Upper)
Camshafts
Crankshaft and Bearings (Lower)
Camshaft Bearing
Crankshaft Oil Seal
Intake Valve
Balance Shaft
Exhaust Valve
Balance Shaft Chain
Pistons and Rings
Cylinder Heads
Piston Pin
Cylinder Head Gasket
Connecting Rod
Cylinder Head Cover
Connecting Rob Bearing (Upper)
Oil Pump
Connecting Rob Bearing (Lower)
Page 4 of 4
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.