BPaS04062018902

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Sent on
04
From
Parts and Service Division
Subject
Request for Parts: 2015-2017 TLX A/C Compressor Seizure
06
2018
Expires on 04
20
2018
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Acura Service Managers/Consultants
Technical Research & Support Group
Request for Parts: 2015-2017 TLX A/C Compressor Seizure
This message is solely directed to Acura dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Consultants.
Background
American Honda Motor Co., Inc. (AHM) is investigating certain 2015-2017 TLXs with a client complaint of A/C not cooling or blowing warm air. To fully understand the
cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. Mileage must be over 10,000 miles.
2. Must confirm that the compressor is seized (careful not to lose any oil in the pipes or the compressor)
3. No previous A/C system repairs.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS will need to record certain vehicle information and
provide you with further instructions.
Thank you.
American Honda Motor Co., Inc.
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