16NA249
Service Bulletin Details
Public Details for: 16NA249
Low audible whine noise has been found to be transmitting from the balance shaft drive chain.
- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2017
| 2017 BUICK REGAL |
| 2017 BUICK VERANO |
| 2017 CHEVROLET CAPTIVA |
| 2017 CHEVROLET EQUINOX |
| 2017 GMC TERRAIN |
Models from 2016
| 2016 BUICK LACROSSE |
| 2016 BUICK REGAL |
| 2016 BUICK VERANO |
| 2016 CHEVROLET CAPTIVA |
| 2016 CHEVROLET EQUINOX |
| 2016 GMC TERRAIN |
Models from 2015
| 2015 BUICK LACROSSE |
| 2015 BUICK REGAL |
| 2015 BUICK VERANO |
| 2015 CHEVROLET CAPTIVA |
| 2015 CHEVROLET EQUINOX |
| 2015 CHEVROLET IMPALA |
| 2015 GMC TERRAIN |
Models from 2014
| 2014 BUICK LACROSSE |
| 2014 BUICK REGAL |
| 2014 BUICK VERANO |
| 2014 CHEVROLET CAPTIVA |
| 2014 CHEVROLET EQUINOX |
| 2014 CHEVROLET IMPALA |
| 2014 GMC TERRAIN |
Models from 2013
| 2013 BUICK LACROSSE |
| 2013 BUICK REGAL |
| 2013 BUICK VERANO |
| 2013 CHEVROLET CAPTIVA |
| 2013 CHEVROLET EQUINOX |
| 2013 GMC TERRAIN |
Models from 2012
| 2012 BUICK LACROSSE |
| 2012 BUICK REGAL |
| 2012 BUICK VERANO |
| 2012 CHEVROLET CAPTIVA |
| 2012 CHEVROLET CAPTIVA SPORT |
| 2012 CHEVROLET EQUINOX |
| 2012 CHEVROLET MALIBU |
| 2012 GMC TERRAIN |
Models from 2011
| 2011 BUICK LACROSSE |
| 2011 BUICK REGAL |
| 2011 CHEVROLET EQUINOX |
| 2011 CHEVROLET HHR |
| 2011 CHEVROLET MALIBU |
| 2011 GMC TERRAIN |
Models from 2010
| 2010 BUICK LACROSSE |
| 2010 CHEVROLET COBALT |
| 2010 CHEVROLET EQUINOX |
| 2010 CHEVROLET HHR |
| 2010 CHEVROLET MALIBU |
| 2010 GMC TERRAIN |
| 2010 PONTIAC G6 |
| 2010 PONTIAC SOLSTICE |
| 2010 SATURN SKY |
| 2010 SATURN VUE |
File in Section: Bulletin No.: Service Bulletin Date: 16-NA-249 October, 2017 INFORMATION Subject: Low Audible Whine Noise from Engine Brand: Model: LaCrosse Buick Chevrolet GMC Pontiac Saturn Model Year: VIN: from to 2011 2016 Regal 2011 2017 Verano 2012 2017 Captiva 2010 2017 Cobalt 2010 2010 Equinox 2010 2017 HHR 2010 2011 Malibu 2010 2013 Impala (VIN 1) 2014 2014 Terrain 2010 2017 2010 2010 from Engine: Transmission: to LAF, LEA, LHU, LDK, LUK, LNF, LE5, LE9 G6 Solstice SKY VUE Involved Region or Country North America and N.A. Export Regions Condition Some customers may comment on a low audible whine noise coming from the engine. Cause This may be caused by a new balance shaft chain and/or tensioner. • Information If the whining noise has been found to be transmitting from the balance shaft drive chain, validation of the vehicle mileage and/or previous engine repairs must be performed. • If the vehicle has been found to have low mileage, the engine may need additional time for proper break-in of the balance shaft chain up to 10,000 vehicle miles (16,093 km). If previous engine repair was performed that required the balance shaft chain to be removed or replaced, refer to the latest version of PIP3535. If after checking for conditions outlined in PIP3535 and correcting as necessary, the whine noise is still present, this engine may also need additional time for the proper break-in of the new balance shaft chain, up to 10,000 miles (16,093 km). Version 2 Modified October 05, 2017 - Update Malibu model year to 2013. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. Copyright 2017 General Motors LLC. All Rights Reserved. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION