140089004D

File in Section:
Bulletin No.:
Service Bulletin
Date:
00 - General Information
14-00-89-004D
October, 2017
INFORMATION
Subject:
Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration
Models:
2014-2016 Buick LaCrosse
2014-2017 Buick Enclave, Encore, Regal, Verano
2016-2018 Buick Cascada
2014 Cadillac Escalade, Escalade ESV
2014-2016 Chevrolet Impala Limited (VIN W)
2014-2018 Chevrolet Impala (VIN 1)
2010-2015 Chevrolet Camaro
2014-2016 Chevrolet Malibu
2014-2017 Chevrolet Equinox, Traverse
2014-2017 Chevrolet Cruze Limited (VIN P)
2014-2017 Chevrolet Caprice PPV
2014-2018 Chevrolet Captiva, Express, Impala, Silverado LD, Silverado HD, Sonic,
Spark 1LT, Suburban, Tahoe, Trax
2015-2018 Chevrolet City Express, Colorado
2016-2018 Chevrolet Cruze (Gen II - VIN B)
2016-2018 Chevrolet Spark LS
2016-2018 Chevrolet Low Cab Forward Trucks
2014-2016 GMC Acadia, Terrain
2014-2018 GMC Savana, Sierra LD, Sierra HD, Yukon Models, Yukon XL Models
2015-2018 GMC Canyon
Attention: This Bulletin also applies to any of the above models that may be Export from North
America vehicles.
This Bulletin has been revised to add certain Model Year 2010-2018 vehicles, add new
graphics and three new sections: 6. Key Configuration for Rigid Key, 7. Key Configuration for
Chevrolet LCF Trucks and 10. Opening a Key Ring Using a Staple Remover. Please discard
Corporate Bulletin Number 14-00-89-004C.
Overview
Some Customers are bundling multiple keys, fobs, and
key tags together on a single crimped loop or a cable.
This practice may result in unintended key rotation, and
should be discontinued immediately.
The information in this bulletin details the proper
configurations for the ignition key, fob, key rings and
key tags and applying a QR code sticker or barcode
sticker to a key fob.
Copyright 2017 General Motors LLC. All Rights Reserved.
Information for Ignition Key, Fob, Key
Tags and Key Rings Configuration and
Applying a QR Code Sticker or Barcode
Sticker to the Fob
Notice: It is very important that the instructions in
this Bulletin are followed exactly as written. DO
NOT bundle keys, fobs, key rings and key tags.
Page 2
October, 2017
Table of Contents
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1. Key Tag and Fob Requirements and
Specifications
– A. Applying a QR Code Sticker or Barcode
Sticker to the Fob
– B. Key Tag Specifications
– C. Flexible Vinyl Key Tag with Paper ID Insert
and Specifications
2. Attachment Requirements
3. Key Configuration for Standalone Key with
Separate Fob — Narrow Attachment
4. Key Configuration for Standalone Key with
Separate Fob — Wide Attachment
– A. 2014 Cadillac Escalade, Escalade ESV
– B. 2010-2015 Chevrolet Camaro
5. Key Configuration for Key with
Integrated Fob
6. Key Configuration for Rigid Key
7. Key Configuration for Chevrolet LCF Trucks
8. Key Configuration — Adding a Lightweight
Key to the Second Key Ring
9. Key Configuration — Proper and Improper
Examples
10. Opening a Key Ring Using a Staple
Remover
Bulletin No.: 14-00-89-004D
The vehicle may be identified by applying a barcode
sticker (not shown) or a QR code sticker (shown on the
right) on the fob.
B. Key Tag Specifications
Key tags should meet the following specifications:
• Dimensions: The key tag dimensions should be
smaller than 40 mm wide x 60 mm long x 13 mm
thick.
• Weight: The key tag should weigh less than
1.5 ounces (43 grams).
The following are examples of acceptable key tags:
1. Key Tag and Fob Requirements and
Specifications
4091582
The selected vehicle/key/fob identification method that
is used should adhere to one of the three following
options:
C. Flexible Vinyl Key Tag with Paper ID Insert and
Specifications
A. Applying a QR Code Sticker or Barcode Sticker
to the Fob
4085871
3996185
Bulletin No.: 14-00-89-004D
October, 2017
A flexible vinyl key tag with a paper ID insert may also
be used and should meet the following specifications:
• Dimensions: Flexible vinyl key tag dimensions
should be 1 3/8 inch x 3 inch (35 mm x 76 mm).
• Material: The flexible vinyl material should be
capable of wrapping tightly around a standard
pencil.
• ID Insert: The ID insert should be constructed of
a single sheet of paper, with the key tag able to
retain its flexibility. Do not use rigid plastic or metal
ID inserts.
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Page 3
2015-2016 Chevrolet Impala Limited (VIN W) —
(U.S. Fleet Only)
2015-2018 Chevrolet Colorado
2014-2016 GMC Acadia
2014-2017 GMC Savana, Sierra LD, Sierra HD,
Yukon, Yukon XL
2015-2018 GMC Canyon
2. Attachment Requirements
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The key and fob should be connected using the
configuration of rings provided by the
manufacturer.
• There should always be two rings.
• The tag should always be connected to the ring
away from the key which is the second ring or on
certain vehicles the fob ring.
• A standalone fob should always be connected to
the ring away from the key which is the second
ring or fob ring.
⇒ If the recommended configuration is unknown,
the ignition key, fob, key ring and tag
configurations for certain Model Year
2010-2018 vehicles are detailed in this Bulletin.
The 16 mm OD (13 mm ID) ring is connected to any
key that has a separate fob. It is also used as a
second ring or fob ring for some applications.
The 19 mm OD (16 mm ID) ring is connected to any
key with an integrated fob. It is also used as a ring for
the separate fob on the Camaro.
The 19 mm OD (16 mm ID) ring is connected to the
rigid key and a 16 mm OD (13 mm ID) is used as a
second ring for an additional key or tag.
The 22 mm OD (19 mm ID) ring is only used as the
second ring or fob ring for the 2014 Escalade and
Escalade ESV.
4091670
Review the preceding key, key rings and fob
configuration examples.
3. Key Configuration for Standalone
Key with Separate Fob — Narrow
Attachment
Use the following key ring configuration for these
vehicles:
• 2014-2017 Buick Enclave
• 2014 Chevrolet Impala Limited (U.S. Fleet Only)
— In Compliance with the Latest Version of
Recall #14299D: Product Safety - Unintended
Ignition Key Rotation
• 2014-2017 Chevrolet Traverse
• 2014-2018 Chevrolet Captiva, Express, Silverado
LD, Silverado HD, Suburban, Tahoe,
4001571
Notice: Only the key should be on the first 16 mm
OD (13 mm ID) ring (1).
1. Attach a 16 mm OD (13 mm ID) ring (1) to the key.
2. Attach a 16 mm OD (13 mm ID) ring (2) to the fob
and key ID tag.
3. Connect the two rings as shown.
Page 4
October, 2017
4. Key Configuration for Standalone
Key with Separate Fob — Wide
Attachment
Bulletin No.: 14-00-89-004D
B. 2010-2015 Chevrolet Camaro — In Compliance
with the Latest Version of Recall #14294B: Product
Safety - Ignition Key
Notice: Camaro Recall #14294B: Product Safety Ignition Key, specifies a 16 mm OD (13 mm ID) and
an 18 mm OD ring, which actually measures
18.9 mm OD and is referred to in this document as a
19 mm OD (16 mm ID) ring.
Use the following key ring configuration for these
vehicles:
A. 2014 Cadillac Escalade, Escalade ESV
Use the following key ring configuration for these
vehicles:
4091677
4091696
4092822
Notice: ONLY the key should be on the first 16 mm
OD (13 mm ID) ring.
1. Attach a 16 mm OD (13 mm ID) ring to the key.
2. Attach a 22 mm OD (19 mm ID) ring to the fob and
key ID tag.
3. Connect the two rings as shown.
4002251
Notice: ONLY the key should be on the first 16 mm
OD (13 mm ID) ring (1).
1. Attach a 16 mm OD (13 mm ID) ring (1) to the key.
2. Attach a 19 mm OD (16 mm ID) ring (2) to the fob
and key ID tag.
3. Connect the two rings as shown.
Bulletin No.: 14-00-89-004D
October, 2017
5. Key Configuration for Key with
Integrated Fob
Page 5
Gen 1 Flip Key 5 Button Fob.
The following key ring configuration applies to these
vehicles:
• 2014-2016 Buick LaCrosse
• 2014-2017 Buick Encore, Regal, Verano
• 2016-2018 Buick Cascada
• 2014-2016 Chevrolet Malibu
• 2014-2017 Chevrolet Cruze Limited (VIN P)
• 2014-2017 Chevrolet Equinox
• 2014-2017 Chevrolet Caprice PPV
• 2014-2018 Chevrolet Impala (VIN 1), Sonic, Spark
1LT, Trax
• 2015-2018 Chevrolet City Express
• 2016-2018 Chevrolet Cruze (Gen II - VIN B)
• 2014-2016 GMC Terrain
Gen 1 Flip Key 4 Button Fob
4875234
Typical view of the Gen 1 Flip Key 5 Button Fob.
Gen 2 Flip Key 4 Button Fob
4875322
Typical view of the Gen 2 Flip Key 4 Button Fob.
4875190
Typical view of the Gen 1 Flip Key 4 Button Fob.
Page 6
October, 2017
Bulletin No.: 14-00-89-004D
6. Key Configuration for Rigid Key
The following key ring configuration applies to the:
2016-2018 Chevrolet Spark LS
4091700
Review the preceding integrated fob and key rings
configuration examples.
4876168
Notice: ONLY the rigid key should be attached to
the 19 mm OD (16 mm ID) ring.
1. Attach a 19 mm OD (16 mm ID) ring to the rigid key.
2. Attach a 16 mm OD (13 mm ID) ring to the 19 mm
ring for an additional key or ID tag.
4002558
Notice: ONLY the key with integrated fob should
be on the first 19 mm OD (16 mm ID) ring (1).
1. Attach a 19 mm OD (16 mm ID) ring (1) to the key
with integrated fob.
2. Attach a 16 mm OD (13 mm ID) ring (2) to the key
ID tag.
3. Connect the two rings as shown.
Bulletin No.: 14-00-89-004D
October, 2017
Page 7
7. Key Configuration for Chevrolet LCF
Trucks
4880508
4875475
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One key (1) can operate all the locks on the
vehicle. Keep one of the two keys provided as a
spare (2). Record the key code numbers.
Both sides of the key are identical, so you can
insert the key in the engine control switch without
worrying about which way to insert it.
The key code is indicated on a separate metal
plate (3) in order to prevent it from being acquired
by an unauthorized person. Secure it in a safe
place.
Key, Rings and Fob Configuration for LCF Trucks
4877666
Connect the key, key rings and fob as shown.
Notice: Only the key should be on the 16 mm OD
(13 mm ID) ring.
1. Attach a 16 mm OD (13 mm ID) ring to the key.
2. Attach a 19 mm OD (16 mm ID) ring to the fob.
3. Connect the two rings as shown. If adding an ID
tag for the vehicle connect it to the fob ring.
8. Key Configuration — Adding a
Lightweight Key to the Second
Key Ring
Some fleet vehicles may require an additional key. If
this situation occurs, the following instructions should
be adhered to:
• For a standalone key with a separate fob, the
additional lightweight key should be attached to
the second ring.
• For a standalone key, the additional lightweight
key should be attached to the second ring.
• For a key with an integrated fob, the additional
lightweight key should be attached to the
second ring.
Page 8
October, 2017
9. Key Configuration — Proper and
Improper Examples
10. Opening a Key Ring Using a Staple
Remover
4088564
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Bulletin No.: 14-00-89-004D
1. Proper Configuration: Ignition key is only
connected to the first ring with the fob and
additional keys attached to the second ring.
2. Improper Configuration: Any additional keys
that are attached to the first ring. Any
additional keys should be attached to the
second ring along with the fob.
3. Improper Configuration: Ignition key
attached to the only ring with additional keys
and the fob also attached. Any additional keys
and/or the fob should be attached to a
second ring.
4882547
Insert the sharp points of the staple remover between
the key rings and slowly press down. Insert or remove a
key as needed.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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