04-00-89-007G

Bulletin No.: 04-00-89-007G
Date: Jun-2013
Subject:
Locating Radio, Key and Immobilizer Codes
Models:
2004-2009 Chevrolet Aveo
2004-2006 Chevrolet Epica (Canada Only)
2004-2007 Chevrolet Optra (Canada Only)
2005-2008 Pontiac Wave (Canada Only)
2009 Pontiac G3
This bulletin has been revised to update the dealer support phone numbers for Canada. Please discard Corporate Bulletin
Number 04-00-89-007F.
In certain circumstances, the technician will need to have the radio, key or immobilizer codes. The Chevrolet Epica may have radio, key and immobilizer codes
while the Chevrolet Aveo and Optra may have radio and key codes but do not require an immobilizer code. The Pontiac Wave has key codes only and does not
require radio or immobilizer codes.
Radio Codes
Important: The radio security code feature was eliminated during the 2004 model year. Please see the table below for VIN breakpoint information.
Important: Any time an exchange or replacement radio is installed in the vehicle and requires a new radio code, the new four-digit radio security code must be
recorded on the customer and shop copies of the repair order and also on the glovebox index card (if available) for future reference.
Important: U.S. Dealers MUST call GM TAC in order to obtain the radio codes if they are not readily available in the glovebox index card. Canadian dealers
MUST call GM of Canada Dealer Systems Support at 1-800-265-0573.
If the vehicle was built AFTER the VIN breakpoint listed in this table, it does NOT have a radio security code.
Model
Audio System
RPO
VIN
Aveo
U3L
4B229836
UN0
4B230152
UM7
4B233615
U3L
4K018624
UN0
4K020666
Epica
UN0/U3L
4B137681
G3/Wave
All
MY 2005 SOP
Optra
For the above-listed vehicles, the radio codes are located in the glovebox. An index card that is stamped with a four-digit code is placed in the glovebox at the
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plant. The radio is preset at the plant.
Key Codes
For the Chevrolet Aveo, Optra and Pontiac G3, Wave, the five-digit key code is stamped on a tag that is supplied with the vehicle keys.
For the Chevrolet Epica, the five-digit key code is also stamped on a tag that is supplied with the vehicle keys. The code is 12 digits long. The actual key code is
extracted by using digits 1-5.
Immobilizer Codes
For the Chevrolet Epica, the six-digit immobilizer code is stamped on a tag that is supplied with the vehicle keys. The code is 12 digits long. The actual
immobilizer code is extracted by using digits 6-11.
Important: There is only one code stamped on the tag. Digits 1-5 are the key code and digits 6-11 are the immobilizer code. Digit 12 is a “dummy” number.
Code Retrieval Process — U.S. Dealers
Important:
•
The code look up feature is located in DealerWorld under the Parts tab and is only visible to personnel with the necessary profile credentials (typically
the Parts Manager). See your dealer's Partner Security Coordinator.
•
Not all VINs prior to the breakpoints listed above will display a radio code. If you cannot locate a code, please contact the U.S. Technical Assistance
Center (TAC) at 1-877-446-8227. You will need to supply the radio's serial number in order for the TAC consultant to locate the correct code.
•
The immobilizer codes for the Chevrolet Epica are NOT in DealerWorld. U.S. Dealers should contact GM of Canada's Dealer Systems Support at 1800-265-0573 for these codes.
•
U.S. Dealers should only contact GM of Canada's Dealer Systems Supports for issues concerning the Chevrolet Optra, Epica and Pontiac Wave. U.S.
Dealers MUST contact TAC in the U.S. for all Chevrolet Aveo and Pontiac G3 issues.
DealerWorld is the primary location for accessing the Chevrolet Aveo, Epica, Optra and Pontiac Wave radio and key codes whenever the tag or card cannot be
located. For the key codes, the technician will need the vehicle's VIN. For the radio code, the technician will need the radio serial number, which is located on
the top right of the radio.
Code Retrieval Process — Canadian Dealers
Important:
•
The code information is located in the KeyCode Look-Up feature within the OEConnection D2DLink application and available to personnel with the
necessary profile credentials (typically the Parts Manager), see your dealer's GM ACCESS Administrator.
•
Not all VINs prior to the breakpoints listed above will display a radio code. If you cannot locate a code, please contact the GM of Canada's Dealer
Systems Support at 1-800-265-0573. You will need to supply the radio's serial number in order for the centre to locate the correct radio code.
The KeyCode Look-Up feature within the OEConnection D2DLink application is the primary location for accessing the Chevrolet Aveo, Epica, Optra and Pontiac
G3 Wave radio, key and immobilizer codes whenever the tag or card cannot be located. For the key codes, the technician will need the vehicle's VIN. For the
radio code, the technician will need the radio serial number, which is located on the top right of the radio.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
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