LI82.70-P-067458

COMAND Online: The mobile phone address
book has not been transferred completely
Topic number
LI82.70-P-067458
Version
1
Function group
82.70 Telephone, Voice-control-system(VCS)
Date
12-12-2017
Validity
Model 213 with code 531
Model 222 with code 531 and 808
Model 238 with code 531
Model 257 with code 531
Reason for change
Reason for block
Complaint:
The mobile phone address book has not been transferred completely. There are some missing contacts in the COMAND Online display (A26/17).
The problem occurs irrespective of the mobile phone used.
Cause:
1. Special character in address book of paired mobile phone.
2. Address book entry with two or more names in first name and/or last name field.
Attachments
File
Description
Adressbook.JPG
Address book with wrong content
Remedy:
1. Please check that the contacts in the mobile phone address book do not contain any special characters.
In this complaint case, please delete the special characters (e.g. smilies) from the contact.
2. Delete doubled last names and/or first names from the address book entry.
Then reconnect the customer's mobile phone again.
Symptoms
Communication/information / Communication / Mobile phone / Telephone / Telephone book malfunction
Attachments
12-12-2017 5:50 PM
© Copyright Daimler AG
MARKURT
Page 1/2
Adressbook.JPG:
12-12-2017 5:50 PM
© Copyright Daimler AG
MARKURT
Page 2/2