B840318

TIS Service Bulletin
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SI B84 03 18
Communication Systems
February 2018
Technical Service
TOUCH COMMAND: SEAT CONTROL FUNCTION MISSING
AFTER PROGRAMMING
MODEL
G12 (7 Series)
With OE 06U9 BMW Touch Command
SITUATION
The seat adjustment function for front passenger and rear seats is missing from the BMW Touch Command.
Vehicle has previously been (re)programmed by an ISTA level lower than 4.09.1x.
Note: Seat adjustment(s) via seat function buttons are not affected.
CAUSE
Software error for BMW Touch Command.
CORRECTION
Reprogram with ISTA 4.09.1x or higher.
PROCEDURE
For conditions that are similar to the situation described:
1. Perform diagnosis with the latest version of ISTA, working through test module, if needed.
2. Program the vehicle using ISTA 4.09.1x or higher.
Model
Target integration level
G12 (7 Series)
S15A-17-11-540 or higher
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation.
PARTS INFORMATION
Parts replacement will not provide a solution to this situation.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
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TIS Service Bulletin
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Defect Code:
8410041200
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults) (Main
work)
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults) (Plus
work)
Refer to KSD2
Connect an approved battery charger/power
supply (indicated in KSD2 as “Charging
battery”)
Work time (WT)
Performing vehicle diagnosis – test module
Refer to KSD2
Programming/encoding control unit(s)
Labor Operation:
Labor Allowance:
Description:
61 25 910
Refer to KSD2
Recharging high-voltage battery unit (to high
voltage charging socket)
Or:
00 00 556
And:
61 21 528
And, as necessary:
61 00 006
And:
61 00 730
And, additionally for the:
e-Vehicle
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
Refer to KSD2/AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require
an individual punch time and an explanation on the repair order and in the claim comments section.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also
includes programming and encoding the control units, the programming procedure may only be invoiced one
time.
Vehicle Programming and Encoding
A. The programming procedure automatically reprograms and encodes all vehicle control modules which
do not have the latest software i-level. If one or more control module failures occur “during” this
programming procedure:
• Please claim this “consequential” control module-related repair work under the defect code listed in
this bulletin with the applicable KSD2/AIR labor operations.
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Please explain this additional work (The why and what) on the repair order in the claim comments
section.
B. For control module failures that occurred “prior” to performing this programming procedure:
• When “covered” under an applicable limited warranty, claim this control module-related repair work
using the applicable defect code and labor operations (including diagnosis) in KSD2/AIR.
[ Copyright ©2018 BMW of North America, Inc. ]
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